John Heald's Blog

It’s Tuesday morning.
John and I went over the plans for the rest of the day after he had his haircut. There is nothing he likes more than having his hair cut…..not. Fussing is not one of his favorite things, so the quicker it gets done the better. The lady in the spa did a nice [...]

Good Evening John,Here as a follow up from last night____ – Unhappy with Guests saving the seats
Mr. ____ came to the desk to share his comments regarding a guest who was saving six seats in the lounge for the show. Mr. _____ wanted to be noted that he almost got into the fight with the [...]