Wednesday, November 21st, 2007...4:16 pm

Miles of Imagination

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Back in the mid 1990s, I was chosen to be the first cruise director of the Imagination when it debuted in 1995. This would be my second new ship as cruise director following the delivery of her sister, the Sensation in 1994.

Back in those days, the ship would arrive in her homeport (Miami, in this case) and sit dockside for 10 days or so before her inaugural season began. This meant that myself and many of the staff would join the ship in Miami rather than in the shipyard as we do today.

I remember walking off the Sensation and my mate Gordon Buck, who is now vice president of Caribbean relations, gave me a lift down to the pier in his car with all my luggage. Of course, this was before dockside security was at the level we are at today.

I have to say that from the moment I walked on the ship, she instantly became my favorite ship…………and she still is. Why?  Well, the crew, the captain, the decor, the guests (we called you passengers back then), the ambience, the ports and oh yes……..Heidi and I got engaged on that ship a few years later. Overall, it has something “unique” — something very special and it always has. Ask many of our crew what their favorite ship is and the answer will no doubt from many be the Imagination. And you know what? She just got better.

Resort style pools

Following some time in dry dock, the ship has been….well, rather than me tell you let’s chat with someone who is there and was such an important part of the Carnival Imagination’s rebirth. We have been friends a long time. Like me, this young man is British — very British in fact — and can often be found wearing his favourite cricket jumper. He has been with us a long time and, therefore, let’s meet the man himself as he took time to answer some questions. Ladies and gents, please say hello to the hotel director of the Carnival Imagination, Mr. Miles Willis.

Miles, you have had an illustrious career with Carnival. Please tell us about your journey so far.
Thanks for the “illustrious” bit. I started in 1983 on the then flagship of the fleet, the Tropicale. I worked in the pursers’ office as a cadet purser; the duties are a lot different to what they are now.  In 1990, I was promoted to executive chief purser (the title now is hotel director) and have served in this capacity on just about every Carnival “Fun Ship.”

Carnival WaterWorks

So, before we talk about the new Carnival Imagination, let’s chat about the work. Where was the ship in dry dock and how many people were involved?
The Carnival Imagination is the second ship to undergo the complete “Evolutions of Fun” upgrade (with the Carnival Inspiration being the first - as covered in your blog!)

Overall, the Carnival Imagination was in dry dock for just over a month.  The first two weeks were spent in Charleston, South Carolina.  During this time, we were tied up and pretty much “gutting” the vessel to get it ready for the reconstruction work that the “Evolutions of Fun” upgrades entail.

Art Gallery

Following our time in Charleston, the ship relocated to Freeport, where the work continued.  Our total crew count was more than usual - 1,100 employees. Added to this, were 800 contractors, so as you can see, we had a lot of people onboard. 

But it was certainly necessary considering the extensive refurbishments that the Carnival Imagination had to undergo - just about every part of the vessel was renovated in one form or another, from totally redesigned open decks to upgraded cabins, a totally redesigned spa, even new sound and lighting equipment for the various lounges and bars. It was a challenging process but the end result is certainly worth it.

Category 12 - Penthouse Suite

What are the good and not so good points for the crew while in a dry dock…………be honest now.
For me the good points were the variety of construction projects - some areas are brand new, while others were refurbished to look new.  Also, it’s very interesting to watch the ship undergo such a dramatic change from an engineering perspective. The crew loved attending their daily worship at the local Wal-Mart.

Atrium Bar

For the not-so-good category, I really can’t think of much - the refurb schedule was certainly ambitious but, in the end, everyone came together, worked hard and delivered a beautifully renovated ship for our guests to enjoy.

OK, here we go. Simple question……….what’s new?
A better question would be “what isn’t new?”  As I mentioned before, “Evolutions of Fun” is quite extensive and involves upgrades to virtually every guest area.  We renovated the ship’s staterooms and suites to give them a more contemporary décor and feel, added conference facilities, upgraded public bathrooms, and even built a new children’s play area from scratch.  We also renovated the dining rooms and redesigned the spa.

Camp Carnival

But perhaps the most noticeable change is on the open decks which now feature the “Carnival WaterWorks” aqua park, “Serenity” adults only area and a new main pool area with a tropical design that features thatched huts, colorful umbrellas and more.

Serenity adults-only outdoor retreat

The ship just returned to service last Thursday and guest reaction to these new and expanded facilities has been nothing short of sensational.  Everyone is raving about the “new” Carnival Imagination - and for good reason! 

You must be very excited about all the new attributes that make the Carnival Imagination a must see vessel. Is there one particular area or redesign that has become a personal favorite?
Has to be “Carnival WaterWorks” aqua park.  We now have three slides — one is a 300-foot-long tube that has many curves before it deposits riders in a run-off chute; the other two are 82-foot-long straight-away racing slides for the “not so daring.” The entrance to the “curly wurly” slide is at the top of a high tower which is almost as high as the smoke stack! It is fantastic and you can see it from miles around.

Cafe on the Way

I remember when we delivered the Carnival Imagination. It had a “special ” feel about it which is why I have written many times that it is one of my favorite ships. Do you think it has that special feeling today and if so……….why is it so many crew members’ favorite?
That’s a very difficult question to answer as I think you will agree. Some ships resonate personally with you and some don’t. And the ships that “have it” always do, doesn’t matter where they sail out of or the itinerary or the ever-changing crew. The Carnival Imagination has always been one of my favourite ships and always will be.

Spirit Dining Room

Tell us about the Carnival Imagination’s itinerary and any particular favorite ports of call you may have.
Carnival Imagination operates four- and five-day cruises out of Miami (although we will be switching to the ever-popular three- and four-day cruises from Miami next year).

Our four-day cruise schedule departs every other Thursday and includes a visit to Key West followed by Calica, Mexico, a “fun day” at sea then back to Miami.  

Fitness Area

There are two different five-day itineraries, one departing alternate Mondays and the other on alternate Saturdays.

The Monday departures include three ports (rare for a short duration cruise).  The cruise starts off with a sea day, then visits beautiful unspoiled Grand Turk, then a day-long call at the private Bahamian island of Half Moon Cay, followed by Nassau and then finally back to Miami. The five-day itinerary starts off with a sea day, followed by spectacular Grand Cayman (home to the famous Stingray City), then Ocho Rios (your favorite John, with the unbelievable Dunn’s River Falls), then another sea day before we head back to Miami.

Internet Cafe

The Carnival Imagination’s excellent combination of ports on three distinctly different itineraries can’t be beat.  My favourite port of call has to be Half Moon Cay, our private Bahamian island.  This crescent-shaped beauty is really an island paradise.  It is a truly beautiful, superbly developed facility for our guests.

Finally, I know you have a love of flying. What can you tell us about this aspect of your life?
I started flying gliders at 16, got my powered license at 20. Have flown a variety of aircraft, the most fun/challenging being the Pitts S2B - what a ride. I learned competition- style aerobatics in Florida flying this aircraft. The pinnacle has to be flying a Supermarine Spitfire MK VIIII from Goodwood in England, although, sadly a couple of years later it was destroyed in an accident on landing.

Category 6 - Oceanview Stateroom

Favorite all time aircraft?
As above, the Spitfire. I have a picture taken in Hong Kong when the family used to live there with my Dad standing next to a Spitfire on display. I was 4 years old. Have never been the same since I first saw one.

Spa Carnival

Finally, you get to fly a private jet to any destination in the world.  Where are you going and which six famous people are you taking with you? Please fill in the blanks.
Let’s go to Tibet.

SOMEONE TO MAKE YOU LAUGH         
Paul Merton

FAVORITE ACTOR                                      
Ralph Fiennes

POLITICIAN
No Politician would ever get on any private jet with me.

SPORTS STAR                                                
David Beckham                                   

SINGER OR BAND                                         
The Police

ONE BEAUTIFUL LADY
My fiancé Jana

Thanks, Miles, for that special insight into why the reborn Carnival Imagination is now the perfect ship to experience just why Carnival continues to be The World’s Most Popular Cruise Line.

Click here to view a video interview of Miles

Actually, just between me and you, I just booked a cruise on the Carnival Imagination for Heidi and I. We will be sailing directly after the Bloggers Cruise on January 28 - a five-day cruise….anyone fancy joining us?

Goodnight

Your friends

John and Heidi

230 Comments

  • David and Melanie Myers
    November 21st, 2007 at 6:01 pm

    John - I understand your love for the Imagination. We have sailed her twice and look forward to doing so again in the near future. The refurbishments are icing on the cake for what was already a special ship. Wish we could join you and Heidi in January. We will have to be content to travel with you the week before. I’m thinking the bloggers cruise will be busy enough for you and Heidi, that you will need a week to replenish your energy stores, and just enjoy some together time .

  • John,

    Thanks for the glimpse at the new Carnival Imagination! She certainly did come out right.

    On the topic of refurbished vessels… when will we get word regarding the next Blogger’s Cruise… on the Carnival Inspiration… hummmmm??? ;)

    Great interview, lovely ship.

    Thanks.

    Greg

  • Robin in New York
    November 21st, 2007 at 8:43 pm

    John–I am SOOOOOOOOO excited. The January 28 cruise on Imagination is the one I am going on! I will bring you some nice soft American toilet paper and we can discuss the differences between British and American types. This is great–I so look forward to meeting you and Heidi–I grab dibs on having dinner with you one evening if we can. There’s a whole bunch of us on a roll call for this cruise and another member just announced you’d be joining us!

  • i wanted to know how long the bloggers cruise was. and if i went could i bring the baby(2 yrs) and hubby. is it 4 day or 7 and jimaca didnt like it lol
    my first cruise was the imagination i loved it alway remember ur first cruise.

  • [...] John Heald, Carnival’s Senior Cruise Director, shares some details and pictures on his blog. I’d love to spend an afternoon in the Serenity Adults-Only Retreat area with a great book [...]

  • John did you notice in the dinning room something very important. NO armed chairs they are all “One Size Fits All”.

    “BIG” ED

  • Looks like you all did a fantastic job, kudos.

  • We just went on the Imagination not even a year ago. A little disappointed to find out it has been renovated and we missed the new additions, but the older ship was fabulous also! We loved it!

  • Why don’t you have a 7 day cruise out of New Orleans any more? I loved the Conquest when it was there!!
    Please bring back a 7 day cruise from New Orleans!!!

  • Hi John, I’ve sailed on many Carnival cruise ships with you as the director. The last one was on the Freedom–you had a couple interesting experiences on that cruise of July 24th. Happy Thanksgiving.

  • John,

    Thanks for the update on the Imagination. We are sailing on the Imagination July14-19, 2008. We are looking forward to our cruise on the Imagination.

    Hope you are enjoying your vacation. Glad to hear that Alan is continuing to improve.

    Have a good day.

  • Dear John,
    I very much fancy the thought of joining you and Hedi on the Carnvial Imagination. The only problem is…my pocketbook, purse, wallet, checkbook, however you want to say it…is running low…don’t think I could even afford a two liter bottle of water after the blogger’s cruise. I have always wanted to do a b2b cruise…maybe someday.

    I’m so happy for you that Hedi is with you! You just didn’t sound like yourself without her.

    The news about Alan just keeps getting better! I know he will be on the blogger’s cruise with us!

    Enjoy your holiday, Happy Thanksgiving from us Americans, and let’s not forget on Thanksgiving to remember our troops!

    Susan

  • We have just received a Carnival E-mail regarding the “new” Imagination. It said something about a BLOG ! I clicked on and was directed to you! I was pleasantly surprised to be in familiar territory !!The photos look great of the ship!

    Kathy and Paul
    ( Happy Thanksgiving to all us Yanks! )

  • The truth is I am very impressed by the new upgrades however I regret to inform you that my last trip on the Imagination was just that.Unfortunately based on my last experience I must call to judjement the fact that the Imagination needs an overhaul on its crew more so than its ammeneties,what good is an upgraded stateroom if you are going to be treated like just another client.Captain H. There’s no doubt in my mine that your new ship is aa jewel in the sea but please keep in mind that even the most beutiful of pearl necklaces are only as beutiful as the dullest of its pearls. Sincerly, David Caban

  • Hi John,

    Lisa and I have travelled from Melbourne Australia last 2 years to Rome and cruised on Liberty then Freedom and while we were aware of your blog this is first time we have seen it. We are looking at flying to London next year to travel on Splendor. Imagination looks gorgeous but a long way to travel for only 4 or 5 day cruises for us. Will you be joining Splendor next year? We send everybody at home our travelogue as we cruise and have them in hysterics over some of your antics, however do you think we could get a new bedtime story and get rid of Willie Banger next year? For the record we just adore everything about our Carnival cruises and the effort that goes into scouting out the best day trips is fantastic. We are waiting to see what dates cruises are from late August onwards before doing our bookings so hoping to see those on the site soon.

  • John,
    The Imagination is a very special ship to me as well. Every year my girlfriends and I would have our get a way mini vacation on a cruise. The Ecstacy and the Imagination were always our two favorite ships. Matter of fact that’s where I first saw you as Cruise Director. Thanks for the interview and especially the pictures. She looks beautiful. I can’t wait to get back on her. By the way, You had told me a few years ago that you purchased Heidi’s engagement ring at a store called Colors (I can’t remember the spelling) in Ocho Rios. Well I can see why, my husband purchased me the most beautiful diamond ring made by a famous Italian designer from them and I love it. They were wonderful.

  • Having just read the info about the new and improved
    Carnival Imagination, I am very excited about the changes.
    The ship looks all grown up!!! Though I must say that having been a travel agent when
    this series of ships was being introduced, I was always fascinated by the interiors. Not all of them were a hit, but they were always intersting and eyecatching.

    I am almost inspired to go on the ships that arent refurbished yet to see the comparason. While I often hate change, it looks like this is a change that will bring the Fantasy Class ships
    into the next phase of their careers as fresh and revitalized members of the Carnival Fleet..

  • I cruised on carnival destiny in 99. Come march 2nd of 08 i will be cruising on the diamond princess ship to hawaii on a 15 day cruise. I was under the impression if i was a repeat cruiser i would get special treatment. I also was told that carnival owns princess as well so what are the perks or are there none. it is our 40th anniversary so wanted to celebrate it in style.

  • I didn’t see anything about the Gambling Facilities which we all enjoyed on my Sister and Brother-n-Law’s 40th Anniv several years ago. You do still have gambling right? Thanks

  • If you really wanted to make your ship an attraction you would no allow smoking in the entertainment areas. Why you cater to a smal percentage of the passenger is beyond me. It is a sever health and safety hazard and uncomfortable to smell the fowl tobacco smoke.
    YOu should not advertize that Carnival cares if you don’t accomodate all the passengers. It can not be a fun cruise if you can not enjoy the entertainment supplied aboard ship. I would hope you have a separate entrance to the internet lounge. The cruise I took you had to go through the smoky cigar lounge to get to it. That has to be the stupidest thing any one has ever done. It must be a Farkas.
    First things first. Accomodate the needs of your passengers. 70% of the people do not smoke so you are cateering to a small minority.
    And please don’t tell me it is legal. This does not make it right.

  • WELCOME TO STRIPES DISCO …….. Yo John its Jose in Dallas Texas, the Ex DJ from Carnivals Ecstasy (1992-93) … Wow your still with Carnival, thats great .. I always thought about going back and still do as the lifestyle, friendships (and cheap booze) temp me every time i see a Carnival commercial … Oh and all the hot women in Puerto Rico (damn) … Im still in Dallas and have talked numerous times with ex staff members and current ones like Rachel … I also talked briefly to Roger some time back … I might go on the Ecstasy as a Cone Head, as its based here in Texas (i think) … I love to watch all my Home Vids of my time on the ship … wow that was an amazing time that i will never forget … Take care and email me back if you like & feel free to forward my email to past staff that i might have worked with (except Chaka, lol). Take care …… Jose in Dallas

  • As a valued past guest of Carnival Cruise Lines my last Crouse was a great disappointment, first I was not invited to the past guest cocktail (although it was my forth Crouse with carnival), second, it seamed that carnival cruse line did not put affords in entertainment - is was poor entertainment’ almost nothing. I plan a fun Crouse and got a great disappointment

  • As a valued past guest of Carnival Cruise Lines my last Crouse was a great disappointment, first I was not invited to the past guest cocktail (although it was my forth Crouse with carnival), second, it seamed that carnival cruse line did not put affords in entertainment - is was poor entertainment’ almost nothing. I plan a fun Crouse and got a great disappointment.

  • doting granny with an attitude
    November 22nd, 2007 at 1:22 am

    loved the ship/mangement in general; looking forward to a 3rd sailing on her soon; perhaps next month when taking a short break from the Pacific NorthWest winter.

    Curious about finding the previously gaudy buffet dining room carpet replaced by a more subdued, classy one? That was my only reservation about the ‘old’ Imagination.

    Did the “Fascination’s” first run after refurbishing, - and another run 4 month later - a spendid ship - well revived.

  • Loved the no arm chairs, fat people like myself, now don’t have to be worried whether they will fit. Now if you had big man recliners in the staterooms I would definitley take that Alaska cruise.

  • arethere any specials in july? My boyfriend and I love your ship.

  • We have just returned on the Carnival Freedom,from the back to back cruises.We got to sail with John around the Med.,and then with Todd on the crossing.We had a fabulous time on both cruises.We will definitely check out the Imagination.After 26 days a short cruise would be nice.Our first time on Carnival was in 1985 on the Mardi Gras and we still love the fun ships.

  • I just want to say we sailed the Imagination this last spring and it was a beautiful ship then, I am considering taking the Imagination for a spin again to see this fabulous newly refurbished ship. And to go with all of this we really enjoyed the 5 day intenerary to The Grand Caymons and Ocho Rios Jamaica, cant wait to try the new girl out again.

  • Hi,
    I sen the new and revised Imagination. I want to know, how can I can up coming sailings on the new Imagination. Please give me as much information as you can.

    Thanks,
    Deborah C. Cabral
    dcc0517@aol.com

  • This is certainly not the Imagination I sailed on! Great job…would be interesting to come aboard once again.

  • Holly and Scott Maher
    November 22nd, 2007 at 2:14 am

    We sailed on the Sensation and had great service from the wait staff, however, when we played bingo and won and another gentleman had bingo also we ended up with a dirty beach bag and a rum cake. The other guests were pretty upset and we were turned off by that happening. I dont know if we would ever sail Carnival again.

  • I enjoyed my last cruise so much I have already booked another for May 17,2008 from Whittier, Ak. back to Vancouver for myself and two sisters.

  • Dear John,
    Happy Thanksgiving wishes to both you and Heidi. My friend Sharon and I missed you this past cruise, Transatlantic to Miami on the Carnival Freedom. We had been planning for a year to see you once again because we had enjoyed our time with you last year in October 2006 with our cruise in the med. Our favorite times on that trip were the night you had been knocked down and ridden like a pony on the stage by one of the passengers during your little skit and the morning show when you read the letter from the couple who wanted to set up meeting of the swingers! Being from California we had such a laugh, at your expense that is. You made our cruise so much fun that we couldn’t wait to see you again. We were so sorry to hear that there was a serious problem to bring you home before we could enjoy the trip with you yet again. Todd was fun but it just wasn’t the same. We are planning another cruise in 2009 so we hope to see you in the future. Take care of yourself and send our holiday wishes to your lovely wife, Heidi.

  • Hi… Great review! We are booked on the five night 1/14/08 cruise. This will be our 13th cruise
    with Carnival. We can’t wait to see the newly
    remodeled Imagination. We love the Fantasy
    class ships! They are just the right size. We
    are hoping to hear from other’s going on the same
    cruise. This cruise will help break up the normal
    Wisconsin winters. Even if its our busy time of
    year we can still sneak in a short cruise! Great
    value to. Thanks much; Lee and Kelli

  • Thank you–travel often and I am loving it–The Ship is beautiful and spacious –Good Job–God Speed–MJ

  • Hello John,
    We’ll we’re shopping around to cruise again, the beginning of the year. We took my Daughter, Son-In-Law, and teen age Grandson, last January on their 1st cruise, and of course, it was the Carnival. My Husband and I were on the Imagination in 1992 for our Honeymoon, and I am quite impressed by the pictures of the renovation. We’ve been on at least 10 Carnival cruises, and we love everything about them.

  • Happy to see the rebirth of this ship. I must say we cruised on her in April of 05 and it was the worst cruise experience we’ve ever had. From many mechanical issues, thin cabin walls and loud/rude neighbors, to the lack of info offered by the crew regarding the problems with the ship which just caused anger and frustration among the passeneger we swore never to sail this ship again. However, with these much needed upgrades and the adult only sun deck we may give the Imagination another try.

  • How can a single adult take a cruses without going broke?

  • I am happy to see Carnival is making more areas for ADULTS ONLY. We have been on 12 Carnival Cruises. The ‘new’ ship looks very tasteful and lovely. Way to go!

  • oh my god that ship is so beautiful i love it i just went to the unship celebration we had alot of bad weather were in the hurricane weather didnt go to nassac bah. but i enjoy the ship ride a lil sick got over and party thank ill be look into the imigation

  • George & Janet Springer
    November 22nd, 2007 at 6:03 am

    Well, how time does fly…..slowly opening my inaugaral gift book from the Imagination.
    Jan and I were booked for the very first cruise on her way back when. I remember we were somewhat disappointed at the time as the Imagination was pressed into service one week early to assist a sister ship which had a fire, but when we finally went out it was a blast. I am just glad they did not retire her………..so far three of our previous ships have been dropped. Who can forget the Mardi Gras/Carnivale/and Jubilee…….
    only mentioned here out of respect for the old .

    I enjoyed lookin at the pictures of the upgrading of the Imagination. Now if only we all could be upgraded as well.

    Now that I am on the proverbial fixed income, my cruising days have slowed, but I thank Carnivale and cruise directors like you for making me addicted to cruising. It is by far the most fun of all, and I have never strayed from Carnival.

    There is seldom a day I do not think about a past cruise of fantazize about a future one. Especially with the solicitations I get from our cruise coordinator.chuckle.

    Anyway thanks to you and all the Carnival crews past and present for making our experiences life long memories.

  • Happy Thanksgiving, on Oct. 26 I experienced the Paradice cruise it was the best, I would love to experience the Imagination some day. thank you.

  • i,enjoyed the persantion you presented

  • WE JUST GOT BACK FROM 8NT CRUISE.
    HAD A GREAT TIME AS ALWAYS.
    MY WIFE WONT LET ME BOOK ANY CRUISES
    EXCEPT ON CARNIVAL.BE BACK ON BOARD SOON.

  • My husband and I sailed on the Imagination in 1996 and it is by far our favorite Carnival ship. We are looking forward to sail on her again.

  • I’ve sailed Imagination twice and thinking about sailing it again for spring break 2008. However, Malcolm was the cruise director when I sailed and I like his style tremendously. Is he not still on the ship someplace? Anyway, Imagination does has its own feel and welcoming spirit which I enjoy and appreciate tremendously. I’m a single parent and find it afforable to cruise Carnival with my two children. Thanks Carnival for refurbishing Imagination.

  • Bob and Barbie Winters
    November 22nd, 2007 at 8:52 am

    Congrats on a beautiful refurbashing of one of your ships. It sounds beautiful. We love the fact that the chairs have no arms and the decor looks magnificent. We think Carnival is becoming even a bigger force in the cruising industry and not sitting on their laurels as they could do being number 1. We would like to see the Imagination do some longer trips which we prefer. We normally sail on 7-12 day trips. Any plans in the near future.
    Thanks

  • My wife and I had a great time on our Carnival cruise in August this year. My entire family will be joining us next year on our annual cruise. Brother and sisters and families all - All twenty-two of us.
    The fun times is always with Carnival

  • Yasmine, Ewan & Toni - Ja.
    November 22nd, 2007 at 9:08 am

    We are Jamaicans and my family and I went on our first cruise in May, on the Imagination of course. We thoroughly enjoyed our 4-day Western Caribbean cruise and must give kudos to our maitre d - Nilson. We can’t wait to see the new Imagination and is saving towards this.

  • Hey John,
    Great interview with Miles.
    Sure hope the Fascination is changed over for next April. The Imagination looks awesome!!
    I’m sure PA007 is working behind the scenes to get the information on the schedule for when the NEW Carnival Fascination hits the waters with all of the new upgrades!
    Hope you’re enjoying your time off and is Heidi home yet? Bet you can’t wait for Thursdays again ….right? LOL
    It’s Thanksgiving in the USA and of course our beloved Cowboys are playing today. Wish us luck against the Jets from NY.

    Keep on blogging my friend,

    B&D from Canada

  • [...] http://johnhealdsblog.com/2007/11/21/miles-of-imagination/#comments [...]

  • Hi John:

    This is great stuff. My “crew” and I first met you as a young waiter on the Holiday back in 1987. You may recall a pyramid of stemmed shot glasses on the center of our dining room table that touched the balloons hanging above and an angered Maitre ‘D though hundreds in the dining room came running to take photos. The waters were quite calm considering that we had 13 glasses on the bottom and not one fell, not even the one on the top.

    We secretly bought you a few shots that you quickly disposed of under the table next to us. You should remember us as Kamikaze’s became our trademark.

    We went into town with the CCL staff and danced in Cozumel ’til the ship almost left.

    We ran into you as a manager several years later as you moved up the ranks and after some “issues with the Kamikaze’s, you stepped up, took over the casino bar and made a couple of John Heald Specials, which were 8 oz glasses of your special recipe Kamiakze shot……we reminisced and recalled the “early years” when you claimed to be saving money to go back to the homeland for school. LMAO!~ Congratulations to you and your wife.

    Trying to gather the “crew” together for another trip with CCL. It has been wonderful to watch your career advance through the web and the success of CCL as well.

    Happy Cruising, Happy Holidays, Go Buckeyes!

    —The Columbus Ohio Gang

  • What are the specials you might have going in Sept or Oct of 2008. The ship looks inviting. We just got back from one on The Glory. We went eastern Carribean. It was wonderful. Thanks

  • We love the Imagination! We were married on her in 1998! We took another trip in 2005 (this was the first time we were away from our toddler). It’s so awesome that the ship has been updated! We can’t wait to take our little one on the Imagination.

  • My fiance’ and myself took our first cruise either of us has ever taken, together, last Valentine’s day, one month into our relationship. It was the most amazing time either of us ever had. We really bonded on the Imagination, and credit our our being together today on that trip. We have since planned to marry, and include a trip on the Imagination for the upcoming Valentine’s day, and look foward to making that day a permanent anniversary where we will be guest again on the ship again and again for years to come. Everything was great, especially the crew, and thank Carnival for the oppotunity to experience the new accomodations.
    We both look foward to seeing everyone!
    Thank you again. . .

  • love your ship next year we will be making
    twenty year married hope we can spend it
    with you

  • DO YOU HAVE SINGLES CRUISES IF SEND ME INFORMATION ON THEM.

    THANKS

  • me interesa mucho volver a realizar un viaje de vacaciones con ustedes, pero quisiera que me manden la informacion en español porque no entiendo ingles. gracias

  • I just had to write in to your comments on the Imagination. The Imagination was my first cruise. Let me just say, I had the best time, the crew was amazing. I have not gone on another cruise, but I now know when I do, it will be booked on the new Imagination. Thank you for making my first voyage perfect. I can’t wait to board again!

  • Dear John

    Happy Thanksgiving from beautiful Hong Kong!

    My family of six, had a great time at the Carnival Liberty with you.

    My husband Prakash acted as James Brown with you at the grand show.

    We had an absolutely great time and we were so thrilled to know about your blog and all the new ventures at Imagination.

    We want to sail with you again. You are absolutely the best crusie director!

    Please take care and we hope to see you in Hong Kong.

    Angela

  • Cant wait to get there! Looks fantastic.

  • Amazing! Hope to be there soon. Thank you for this magnificent display

  • HI all i am a pass cruser never had dad one i wood like a cruse of 7-10 days New Orleans — Mobile Alb. it is a long ride from Tnn. to ports in Fla.

  • Sad to say that after travelling on Carnival and having to deal with there customer service concerning lost baggage, that this is the one and only time i will ever sail with them.They somehow managed to lose my baggage from the time that i left it out side my room on the last night to the next morning when we got off the ship.After being given the run around by customer service and told basically we had no recourse and it wasn’t there fault they finally found my baggage 6 days after we arrived home.This would not have been bad but we spent 3 extra days in Florida after the cruise and i had to purchase all new clothes because i hadn’t anything but what i came off the cruise wearing.We complained to Carnival but never even received an apology for the inconvience and then ontop of that was sent a bill to pay the price of shipping the suit case from Florida to Montreal .NEVER AGAIN CARNIVAL
    (p.s bet you don’t even care about any of this, just like customer service!!!!)

  • Sounds great.. how about an adults only cruise one in a while…

  • peter & beverly van arsdale
    November 22nd, 2007 at 10:57 am

    john: we sail with you and heidi on the glory oct,2004 of all the carnival cruise we be on most
    remenbered cruise with{ windsor.} this was truly the most fun cruise. happy thanksgiving and god bless.

  • All I can say is wow!! You did a fantastic job, keep up the great work!! I for one thank you for changing the diningroom chairs!!
    I look forward to travelling your vessel soon!!

  • Great looking modifications. Nice to see something unique. Will definitely sail on her sometime in the near future.

  • Dear John,

    The Imagination was the first cruise i went on and I just recently went on the Freedom when you were cruise director. I hope I go on the imagination during the time you are on her because you were the best and funniest cruise director i have seen.

  • Great looking modifications. Nice to see something unique. Will definitely sail on her sometime soon.

  • Great looking upgrades. Can’t wait to sail on her!

  • John & Heidi this Blog Thingy really has changed the way folks learn about cruising. This article is great. We may be jealous compared to the IMAFINARION, but know we will have fun.

    We leave on a little get-a-way Dec 1st. on the ECSTASY. We are taking some friends that will be first time cruisers and have had them read your Blog to get an idea of the fun-to-come!

  • Good Morning John and Heidi,

    I know what you are saying about “that special feeling” regarding the Imagination. Jack and I took the whole family (daughter, son-in-law, grandaughters Amanda and Nicole, son, and his daughter Madisyn) when our daughter graduated college with her BA. We had a wonderful time, so many memories, so much fun. Now that she will be getting her “Masters” in June she wants to know what ship this time!! Hopefully, one day we can do a family cruise again. The Imagination was a wonderful ship then and I can just imagine (pun intended) what she looks like now. The crew was outstanding and as always Carnival “exceeded our expectations”. No, I am not an employee of Carnival. I just know what a great cruise experience we will have when we cruise.

    You and Heidi take care and see you soon :D

    Joan

  • John, in a comment above from Joel A. Greff he mentioned a drink special of your’s a “John Heald Specials, which were 8 oz glasses of your special recipe Kamiakze shot”. I will have to try one of them if you mix it.

    “BIG” ED
    Just sitting here smelling the turkey roasting waiting for the BIG meal.

  • John, What a fascinating blog regarding the Imagination. Now Larry and I want to book a cruise on it too. We’ll call our fantastic Carnival agent, Juan Rodriguez, tomorrow and see is any cabins are available. After the article you wrote they may all be booked by then. We’ll need to win the lottery is we keep cruising this much!
    The turkey is in the oven and I need to get everything else ready for dinner. Have a very Happy Thanksgiving. Jeri and Larry

  • I have been with my family in Carnival fantasy in 2004 and in Carnival Fascination in 2006 … i’m looking to be in Imagination .good luck

  • Amazing, in a blog on the web only 100% positive comments can be found… My family cruised on the Imagination in Dec 2006 and found it to be a less that stellar experience. The food, while plentiful, was typically of the same quality you would find at a Home Town Buffet. The crew was very attentive and very pleasant but the absolute highlight for us, was the amazing staff of of the Kids Camp and the wonderful job that they did entertaining my 3 kids during the trip. They were great and truly under appreciated by the corporation (since they are not included in the group that splits the tips).

    The ship itself was showing many signs of wear with broken items (railings, decking, games) and plumbing that made a whole deck smell like a sewer. I am sure that all of items have been addressed in the relaunch of the ship. It makes it seem like the people who cruised on her recently were given an experience that would not meet expectations today.

  • HI JOHN: I TRAVELLED ON THE 19TH OCT LA/MEXICO WE HAVE A FAMILY WEDDING OF 60. I BOOKED MY TICKET FROM A TRAVEL AGENT IN LA HELEN BALDOVINOS LETS TRAVEL PH 408-972-0770 . THIS WAS MY FIRST TRIP ON A CRUISE AND WAS LOOKING FORWARD TO HAVING FUN. FIRSTLY, THIS HELEN HAD NO IDEA ON CRUISE BOOKING
    OVERCHARGED ME ALSO TOLD ME THAT THE BOAT WAS FULLY BOOKED WHEN CALLED CARNIVAL I WAS TOLD THAT WAS NO CORRECT. I HAVE WRITTEN TO CARNVAL STILL WAITING FOR A REPLY. I SAVED FOR TWO YEARS TO GO ON THIS TRIP WHAT A LED DOWN. SHE PUT ME ON THE LOWER FLOOR WITH NO WINDOW AND CONFIMED WITH ME THAT I AM NEXT DOOR TOMY SISTER AND THEYALL HAD WINDOWS. I HAD TO SLEEP WITH FAMILY AND ON DECK I ONLY USED THE ROOM TO SHOWER AND GET DRESSED.

    READING ALL THE COMMENTS EVERY ONE SEEMS TO HAVE A GREAT TIME IS THERE A
    PROBLEM THAT WE/I HAVE HAD SUCH A BAD
    EXPERIENCE.

    NEED A REPLY.

    CHANTAL

  • Oh wow! That looks absolutely fabulous, John. What a perfect getaway for you and Heidi!

  • John as usual the ship is beautiful! We love Carnival! We have been with you three times on cruises. We were introduced to you back in 1991 on the Ecstasy. Your or our favorite saying out of you was “Stop it!” You are the best cruise director we seen. We’ve been on 10 cruises and you’ve topped them all. We are headed for Hawaii in January. We are going to be going on “The Pride of America”(NCL) only because Carnival doesn’t travel to Hawaii at that time of the season. Just wanted you to know you are the biggest part of the reason I have went into becoming a Travel Agent. I’m retired from Caterpillar Inc and now I’ve decided to become an agent and sell wonderful trips and let other folks know what it’s like to travel on cruises.
    Thanks John!
    Mr. Jesse Rhodes
    Village Travel
    Decatur, Il 62526

  • I TRAVELLED ON A WEDDING CELEB. OCT 19, 07 LA/MEXICO I TRAVELLD ALL THE WAY FROM MONTREAL CANADA. I WAS BOOKED BY
    LETS TRAVEL HELEN BALDOVINOS 408-972-0770 THIS LADY GAVE WRONG INFO PUT ME
    IN ROOM WITH A WINDOW I SLEPT WITH FAMILY AND ON DECK THE WORST TIME EVER
    WHICH I WAS LOOKING FORWARD TO A GREAT FUN TRIP WHICH I SAVED FOR TWO YEARS AND DUMPED INTO A ROOM WITH A WINDOW. THIS HELEN B COMFIRMED THAT I WILL BE NEXT DOOR TO MY SISTER WHO HAD A WINDOW - I WAS ON THE OTHER SIDE ON THE LOWEST DECK.

    I HAVE WRITTEN TO CARNIVAL STILL NO REPLY AND READING THE PASSANGER COMMENTS IT WOULD BE GREAT IF I HAD THAT TIME IS THE REAL!!!!!!!!

    THIS TRAVEL AGENTS TOLD ME THAT CARNIVAL WAS FULLY BOOK BUT WHEN I CALLED AND TRIED TO BOOK WITH CARNIVAL THE REP SAID THAT CARNIVAL WAS NOT FULLY BOOKED. WHERE IS THE
    RESPONSE TO MY LETTER FROM CARNIVAL.

    VERY VERY DISAPPOINTED AND SAID THAT
    I HAD TO SAVE FOR TWO YEARS AND SADLY
    WHAT A MESS AND WAS BILLED FOR SERVICES I DID NOT EVEN ENJOY.

    REGARDS
    CHANTAL

  • Hi John,

    My husband Paul and I sailed on the Imagination for our very first cruise in 1998. Since then we have been hooked on cruising. We also sailed with you on the Glory and also on the Liberty. We are celebrating our 33 anniversary February 15th. Would absolutely love to sail with you on January 28th. What Ports are you going to do?

  • I am very glad to to see the refit. I have been on many Carnival cruises and like the Fantasy class ships very much. I think they are the right size. I guess for many reason the cruises lines are building larger ships. If they get any bigger they will mass transit systems, but they longer walks could be good exercise.

    I think the new slides at the rear of the ship is a good idea. I use to use the previous rear pool and hot tubs to avoid the center pool crowds. I noticed the rear pool and deck area was underused. Besides their layout looked like Mickey mouse.

    I like the idea of recycling and sometimes feel that we in the U.S. are too quick to reach for the new and not treasure the older like they do in Europe. I also think the adults only area is a haven which will be much enjoyed.

  • Me alegra recibir sus noticias, siempre recuerdo los buenos momentos quepasamos con mi esposa. En verdad me agradaria viajar de nuevo y les rogarias enviarme noticias en español

  • hello to all and happy holidays. Dave and I just got back from the newly refurb. imagination, And we enjoyed it greatly. This was our 8th cruise and second on this ship. They have done an awesome job updating and upgrading the ship. It was a nice change. We brought along new cruisers and they enjoyed it also. the furniture in the rms are nice. It was a nice change. happy holidays to all

  • Please keep me posted after the first of the year as to where this ship will be and at what family prices they are.

  • What ever happened to summer cruises in the caribbean? Too many hurricanes, I suppose. My wife teaches and our best times are from June thru mid-August. Any suggestions?

  • Hi John,

    Would you tell me the destinations and
    sail dates for this wounderful ship?
    We have sailed with you before on the Liberty, and just had a ball.
    We would like to sail with you again.

    Thanks,
    Johanna & Silas

  • Just returned from short cruise on the imagination, Nov.19. We hated to go to our room it was so cold. Not our first cruise but will have to think long and hard before we go on the imagination again. Getting off the ship in Miami was a joke. Dozens of people making sounds like cattle and it seemed appropriate.
    We had a pleasant trip except we had to return to our room at night. We live in south Florida and are from Michigan, we are accustom to AC and cold.
    Think we will give up cruising and just go to the islands.
    It’s 83 degrees and sunny here and it’s turkey day, glad I’m home.
    Doug Wall

  • The ship looks great, thanks for the update. we’re going on the Motley Cruise Jan 24th, can’t wait because we just woke up to our first snow storm this morning here in Peterborough, Ont. Canada. See you in Jan. Thanks… Smokey & Lisa from Kawartha Custom Motorcycles.

  • WOW wow Wow! I am SO, SO Excited to write on the Blog this morning.
    John, again you have touched Passion.
    First, to see that people are passionate about a corporation like Carnival Cruise Corp. is awesome. I worked for Xerox Corporation for 20 years and took a package from them. I changed gears with their help and now absolutely love my new career working for a Division of Lennox International-Service Experts. I now Service HVAC equipment at high end homes on Long Island.

    To see such Passion makes me want to join the Carnival Employee Family. Like Mr. Miles Willis, I love flying. Recently I had a conversation with a friend regarding the topic of the first airplane I owned. I found out it was destroyed recently how I do not know. He said to me “like an old friend, your memories return there.”

    In a past Blog I commented how excited I felt to find out the first ship I cruised on, Carnival Inpiration, was rejuvenated. I cannot wait to return to her to see the rebirth of what I truly enjoy, cruising with Carnival. Imagination It looks like is another must to be explored.
    The future looks brighter than ever and so filled with fun for everyone who is in the Carnival Family.
    Jeanne and I can’t wait to step onboard our next Funship adventure.
    John and Heidi Thanks again. See you on Splendor in 2008,and Happy Thanksgiving to
    All .
    Ray and Jeanne

  • looking for good deals from carnival cruise.Keep me in touchg,thank you happy thanks giving

  • John, I was ata a fun ship, getting out of Tampa in 2004, I loved it, but you need to put spanish salsa in your shows. I have been trying to bring you an excellent singer, well known, and havenot received any answers. I would like to know whom do I have to contact to send his biography or you can go to http://www.latina stereo.com and go to salsero del mes, That web contains who he is and is on the site for the whole month. Happy Thanksgiving
    eppie

  • Dear

    I want to express my regret about Carnival Cruise. I went twice , and I invited three of my friends from U.k. to come and join us . We were 9 friends , and we had the worst holiday ever. Everything was bad, the service, the food , the cleaning, the only thing that was ok was the room service. I’am sorry to say that but i will never recomend Carnival Cruise to anyone . Sorry again.

  • Hello John and Heidi,

    We had the pleasure of sailing with you on the Carnival Freedom on a 15 day cruise in the Mediterranean. It was the March 26, 2007 cruise out of Rome and it truly was a trip of a lifetime. It was also a “family affair” with brothers, Chuck and David and their spouses aboard. Last month we sailed on the Carnival Pride and we did the Christmas 2006 Mexican Riviera cruise on the Carnival Spirit. It is difficult to say which is our favorite ship but we look forward to sailing with the Carnival Imagination. As you can see….we are Carnival people.

  • dear john - recently returned from the 10/16 med cruise
    on the freedom. you are the best but you met the best
    passengers the night you introduced willie. what a blast!!
    have been on the mardi gras, fantasy (2x)fascination, holiday, inspiration (2x) spirit, destiny (2x) freedom - so
    there you are, from the smallest to the biggest. also have
    another booked on the pride in march. love carnival!!!!

  • Great blog, we’ve not been on the Imagination but it looks fantastic (as are all the CCL’s we’ve been on. Our next is both the Elation & Spirit out of San Diego to Mexico in early January. Sure beats Ontario’s Canadian weather! Will CCL have some Southern Carib sometime in the future? Keep up the Carnival sprit, it’s great.

  • My family and I sailed the Inspiration in ”06 and fell in love with the ship. I read on a cruise blog that my favorite part of the ship has beeb removed — namely, the hotpools under the glass covered ceilings near the spa. Is this true? Someone who has been aboard since refirb let me know, OK?

    Incidentally, I see the Inspiration from my office window in downtown Tampa and am so envious every time I watch her leave without me.

  • Love the adult only section….wonderful!

  • I would agree with Johns comment about the food on the ships but it has been that way even on the newest of ships. It is very Home Town Buffet like, and unfortunately for me I had buffet food. Honestly I really dislike the food but I love the staff and everything about the cruise. Taking care of staff I do by always removing the gratuity from my bill and personally tip those who are most helpful to me, since we never eat in the dining room and it is my understanding that they receive a large portion of the gratuities. I also smell the sewer smell but its usually towards the last couple days of the cruise, which the last cruise we were on was a 9-day. Needless to say I will cruise again and again and again all the greatness overshadows the couple downsides of it…..Happy Cruising The Ramirez’s

  • Too bad you don’t ship out of Canaveral

  • Diane, Vancouver,BC
    November 22nd, 2007 at 2:43 pm

    First time clicking on your blog and enjoyed your interview with Miles Willis. We will have to cruise on the Imagination next, as we have heard from others that this was a favourite ship of theirs. We just cruised with you on Aug 29 on a B to B from Rome, through East. Mediterranean and Western Med. We will never forget that fantistic trip. I must tell you, your morning “radio” program is a super idea and we enjoyed watching it. You made us laugh so hard sometimes, it was great ! The Carnival book you gave us with the lovely inscription sits in our bookshelve…thanks again. Although John, doing a B to B cruise you do find out some of your secrets……!!!! Take care.

  • Too bad you don’t ship out of Canaveral.

  • Linda (Mom of DJ)
    November 22nd, 2007 at 2:53 pm

    John and Heidi:
    Happy Thanksgiving!!

    I am so excited about our January 28th cruise.

    I know the Holiday will be fun next month….but the anticipation of the Imagination, now that we know you both will be aboard, is going to be hard to beat!!

    As “Robin from New York” said, we have about 15 folks chatting already on our roll call (some of us “chattier” than others) and looking forward to a great time!!

  • Our family will be cruising on the Imagination this coming Dec 13-17. I am so excited it has been beautifully refurbished and I am sure we are going to have a blast! We are celebrating my daughter’s 18th birthday on the 13th and my father-in-law’s 80th on the 17th. We will be altogeher 10 people. all hhis children, spouses and my husband and children to celebrate these two very special occasions on a very special ship!

    Great job Carnival!

  • Our family will be cruising on the Imagination this coming Dec 13-17. I am so excited it has been beautifully refurbished and I am sure we are going to have a blast! We are celebrating my daughter’s 18th birthday on the 13th and my father-in-law’s 80th on the 17th. We will be altogeher 10 people. all his children, spouses and my husband and children to celebrate these two very special occasions on a very special ship!

    Great job Carnival!

  • Congratulations on the relaunch and upgrade, but please, something needs to be done about the food. As a recent tripper on the freedom from Rome, I had huge issues with over salted foods and cocktails and lack of choice for diabetics.
    Loved the day trips but too many stops for too short a period, never even saw old Dubrovnik due to waiting in toilet queues and it was worthy of more than a one hour stop. I even got left behind by the bus and I was on a walking stick and wheelchair, honestly!
    So to come from NZ was a huge expense and Id have liked a bit more real food. Also the Auctions, oh dear. If Carnival really likes its guests, get rid of the auctions. Im an artist and didnt realise I was buying prints. Im still waiting months later to receive them.
    Also Carnival has no facility for past guests from anywhere but USA to contact them did you know that? Very frustrating.
    But I did like the ship, the ports..just wish a bit more on the food and drinks and day trips.
    Good luck for future cruisers.

  • Chef Jerry Taylor
    November 22nd, 2007 at 3:12 pm

    Thanks John, for a great blog and insight on Carnivals’ newest remodel to a “old ship” the Imagination.
    I sailed on Ecstasy in September of this year and as a double ampute in a powerchair,I was shocked and disappointed that accessability as well as accomadations for the handicap have been completely ignored/overlooked during Carnivals remodels of any of their fleet of ships.
    Perhaps Carnival should solicit input from their handicap clients to allow us the oppotunity of the totally positive experiance expected of going on a cruise.
    I am thrilled to report that Carnival responded to my concerns and I look forward to hopefully arranging a group to cruise again sooner than later.
    Wishing everyone on the water or on land, a Happy Thanksgiving today in America, and happy sailing!Much love to you all, Chef Jerry Taylor

  • We just sailed to Cabo on the Elation a few weeks ago. Can’t wait to try the Imagination. It’s looks very nice.

  • John,

    The Imagination is my favorite ship too - she was my first. I had the pleasure of sailing with you on her unexpected inaugural voyage that went out a week early due to the Celebration’s fire. I was on her again this past May, and it felt great to be back on the ship that started my addiction. I want to do a cruise on her before she moves to the three and four day itineraries, and I hope to sail with you again soon.

  • Nuestra primera experiencia en un crucero fue en Imagination, fue tan grata que a partir de ese momento todas las veces que hemos podido (ya son ocho) hemos escogido cruceros Carnival como medio para vacacionar, nos encantaría a mi esposa y a mí, poder estar nuevamente a bordo en el barco Imagination ahora renovado, esperamos que en el año 2008, podamos tener tan maravillosa experiencia. Felicitamos a todos los miembros de la tripulación, con cariño

    Miguel y Golfinta (desde Venezuela)

  • Nuestra primera experiencia en vacaciones en un crucero fue a bordo del Imagination, fue maravillosa, hemos vacacionado en Carnival Cruise Liners ocho veces después de esa primera vez, estamos muy satisfechos y pensamos volver en el año 2008
    Miguel y Golfinta

  • Adult Only section will be our destination! Peace and quiet with no kid’s! Now that’s wonderful!

  • THANKS FOR SENDING THIS EMAIL TO ME. THE SHIP LOOKS WONDERFUL. I SAIL WITH YOU 4 TIMES AND ENJOY EVERYONE. WILL BE SAILING AGAIN NEXT YEAR. PLEASE TELL WHERE WILL THIS SHIP BE SAILING. NICE RENOVATION.

  • just ate our turkey dinner john. the ship looks lovely. four weeks until our family cruise on the miracle. there are 12 of us, our two children, one’s hubby, and the rest grandchildren. oboy! my favorite cruise of the year is the family cruise. see you in january!

    smiles, bonnie and prince charlie

  • Great reviews! We are giving another vote for 7 days out of NEW ORLEANS!!

  • Great reviews!! We would also like to see a CCL 7 day cruise out of New Orleans. Ray & Linda

  • love the new look of this ship, very elegant looking, just sailed in November on the glory and loved it and actually think we saw this ship in dry dock. adults only section is a billiant idea.

  • Sailed the Ecstasy x3, Elation X1 and Conquest X1. Must say I have overall had an awesome time on these cruises. Working on my permanent VIP status, I think it takes 12 cruises…looking forward to one out of California in the spring. I love CCL. You guys definitely give more “bang for the buck”!