British Airways ……..our national carrier……an airline that should fill the country with pride and with honour. British Airways an Icon of pure Britishness up there with Rolls Royce, Bentley, Cups of Tea, Cucumber Sandwiches, Big Ben, Cricket, Simon Cowell and Monty Python………….only someone forgot to tell the airline that has the Union Jack on its tail……..certainly on this flight….which we have just been told is delayed for two hours…..no explanation was given……just that. So, as is now normal for me here I sit once again, in the departures lounge at Amsterdam airport with nothing to do except count the number of hairs growing out of the man’s ear next to me.
I expect delays especially since Murphy decide to attach himself to me permanently. The thing that drives me mad is the lack of information and apology. All we have is a digital sign saying “delayed until 1:35pm.” This frustration is my motivation to always provide as much information as many times as possible to keep everyone informed. Maybe if BA did the same it would stop people like the chap across from me who upon reading about the delay took his frustration out on his carry on bag by using it as a kick bag……don’t
blame him because right now BA stands for “bugger all.”
