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Looking on the Bright Side

Normal Service has been resumed.
Guest: M_________ Ref: 002803183A Owner: (SLSHEXMGR)
Cabin: _____ Booking#: _____ Added-Changed: 08/19/08 – 08/19/08
____- WANTS CHOPSTICKS IN THE DINING ROOM
Mr__________ who is the group leader of a group from Hong Kong came to the desk very upset because he asked for chopsticks instead of silve rwear to be placed at dinner for [...]