Normal Service has been resumed.
Guest: M_________ Ref: 002803183A Owner: (SLSHEXMGR)
Cabin: _____ Booking#: _____ Added-Changed: 08/19/08 – 08/19/08____- WANTS CHOPSTICKS IN THE DINING ROOM
Mr__________ who is the group leader of a group from Hong Kong came to the desk very upset because he asked for chopsticks instead of silve rwear to be placed at dinner for his group. Guest said that he also wanted them at breakfast on the Lido deck. The guest became very upset as he said that he felt very angry that he should have to ask and that we should realize that Asian people do not eat like Americans. Purser apologized and said his comments would be passed to the Maitre D. Guest then said that he wanted to reserve seating at the shows for his 44 people. Purser said we have no seat saving allowed. Guest was again very upset and said that Carnival was not treating his group fairly.
Tasked to Maitre D and apology letter sent.
