Are you ready for a bit of a ummm…rude start
Guest: ————— Ref: 002803361A
Cabin: ____Booking#: 7R18L2 Added-Changed: 08/23/08 – 08/24/08_____- COMPLAINT ABOUT CREW MEMBER READING PORNOGRAPHIC MAGAZINE
Mr. ———– approached the desk to say that he had been on a tour to Helsinki and that a staff member had been reading a pornographic magazine on the coach. The guests said he was very religious and found this very upsetting. Guest stated the crew members name was ________ . Purser apologized and said that his comments would be forwarded to the Cruise Director and the Hotel Director.Letter of apology sent and follow up from CD.
Well, this had my blood boiling and wouldn’t you know it, just before bedtime as well. I know this staff member and I was very surprised that he would be reading such a thing and really wanted to check this out for myself and see what the story was. I won’t mention his name but he was on the tour to assist the guests as well as report back on the guide and the tours structure ………. something we do a lot for quality control purposes. (more…)
