A few weeks ago, a blogger who was furious that I had been slightly rude about Al Gore, wrote the following: “When I tread in something unpleasant in the street, from now on I will think of you.” A guest also once famously called me “The sperm of the devil” and when the Carnival Glory had to spend two extra days at sea because of Hurricane Jean……well……..what they said is pretty much unprintable, but it was along the lines of the following robust note: “Dear Mr. Heald, you are a patronizing s*** and I am going to get you fired.”
Right now across the Caribbean there are thousands of cruise ship guests who are understanding and sympathetic to the changes forced upon the cruise lines because of Hurricane Gustav. However, there are going to be the small percentage of guests who will not understand why the ship can’t go to Cozumel and a few who will demand that they be given 12 free cruises and a Ferrari because they have to spend an extra day at sea.
