Guest: Ms ________Ref: 0029004616A
Cabin: ________ Booking#: _________ Added-Changed: 09/22/08 – 09/22/08SCARED BY DRIVER.
Ms. _____ came to the purser’s desk today. Ms. _______ requested to speak to the cruise director or shore excursion manager. Purser asked what her concern was and guest said that they had been on the Pisa by Trolley Tour and the bus driver had driven so fast that she had been scared the whole time. Guest said the tour was excellent but the driver of Brown 2 bus should not be allowed to drive so fast. Purser apologized and said her comments would be passed to cruise director and shore ex manager. Tasked to shore ex.
Before I start………..and no, I am not making this up. We give the guests a colored number and sticker which refers to the bus they are on….have a look at the colour and number again of hers……..quite appropriate.
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