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> <channel><title>Comments on: You Can’t Complain About the Service…..Because There Isn’t Any</title> <atom:link href="http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/feed/" rel="self" type="application/rss+xml" /><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/</link> <description></description> <lastBuildDate>Thu, 24 May 2012 00:06:34 +0000</lastBuildDate> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.2</generator> <item><title>By: Harry</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30596</link> <dc:creator>Harry</dc:creator> <pubDate>Sun, 22 Feb 2009 04:33:59 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30596</guid> <description>Dear optiron, no one said anything about John drinking but I would think anyone who writes a review about a restaurant I would think the would food is on the menu. Oh, I am born in New Orleans and I,m not impressed with Bourbon St either.</description> <content:encoded><![CDATA[<p>Dear optiron, no one said anything about John drinking but I would think anyone who writes a review about a restaurant I would think the would food is on the menu. Oh, I am born in New Orleans and I,m not impressed with Bourbon St either.</p> ]]></content:encoded> </item> <item><title>By: optiron</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30595</link> <dc:creator>optiron</dc:creator> <pubDate>Wed, 18 Feb 2009 02:45:14 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30595</guid> <description>In reply to harry&#039;shome.--=I have been on Bourbon street  sober (20 years) and wasn&#039;t all that impressed, and seeing as john does not  drink  I don&#039;t think your snide remark is relevant.</description> <content:encoded><![CDATA[<p>In reply to harry&#8217;shome.&#8211;=I have been on Bourbon street  sober (20 years) and wasn&#8217;t all that impressed, and seeing as john does not  drink  I don&#8217;t think your snide remark is relevant.</p> ]]></content:encoded> </item> <item><title>By: harry'shome</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30594</link> <dc:creator>harry'shome</dc:creator> <pubDate>Sat, 14 Feb 2009 18:28:33 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30594</guid> <description>If John was in Embers why is he complainig about food that is not on the menu? To much Bourbon Street will do that to you.</description> <content:encoded><![CDATA[<p>If John was in Embers why is he complainig about food that is not on the menu? To much Bourbon Street will do that to you.</p> ]]></content:encoded> </item> <item><title>By: Lisa K</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30593</link> <dc:creator>Lisa K</dc:creator> <pubDate>Fri, 13 Feb 2009 20:38:00 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30593</guid> <description>It&#039;s a shame I have to defend John on this one, but I can assure you he was at the Embers.  My husband and were at the same restaurant on Bourbon.  We arrived a little before 9 and left a little before 10.  John and his party were there when we arrived and still there when we left.Good news is that we had a good waiter and good food.  Sorry about your experience John...there&#039;s no excuse that lack of service.Lisa and George</description> <content:encoded><![CDATA[<p>It&#8217;s a shame I have to defend John on this one, but I can assure you he was at the Embers.  My husband and were at the same restaurant on Bourbon.  We arrived a little before 9 and left a little before 10.  John and his party were there when we arrived and still there when we left.</p><p>Good news is that we had a good waiter and good food.  Sorry about your experience John&#8230;there&#8217;s no excuse that lack of service.</p><p>Lisa and George</p> ]]></content:encoded> </item> <item><title>By: harry'shome</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30592</link> <dc:creator>harry'shome</dc:creator> <pubDate>Fri, 13 Feb 2009 19:10:30 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30592</guid> <description>If someone is complaining about food that is not even on the menu I would say he has the wrong restaurant, no matter what your friend says.</description> <content:encoded><![CDATA[<p>If someone is complaining about food that is not even on the menu I would say he has the wrong restaurant, no matter what your friend says.</p> ]]></content:encoded> </item> <item><title>By: Linda (Mom of DJ)</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30591</link> <dc:creator>Linda (Mom of DJ)</dc:creator> <pubDate>Fri, 13 Feb 2009 15:41:46 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30591</guid> <description>John:You do not have the wrong restaurant.  It is Embers.I wish I had known you had plans to go to Embers...I would have told you to avoid it like the French!!!With all the wonderful restaurants in New Orleans...it is a shame you got stuck in that poor excuse for service and food.Linda (Mom of your friend DJ)</description> <content:encoded><![CDATA[<p>John:</p><p>You do not have the wrong restaurant.  It is Embers.</p><p>I wish I had known you had plans to go to Embers&#8230;I would have told you to avoid it like the French!!!</p><p>With all the wonderful restaurants in New Orleans&#8230;it is a shame you got stuck in that poor excuse for service and food.</p><p>Linda (Mom of your friend DJ)</p> ]]></content:encoded> </item> <item><title>By: harry'shome</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30590</link> <dc:creator>harry'shome</dc:creator> <pubDate>Tue, 10 Feb 2009 18:18:03 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30590</guid> <description>John think you have the wrong restaurant we have gone to Embers many times, along with friends, and have never seen anything like this. They don&#039;t have curry or &quot;special sauce&quot; on the menu. You really should get the correct name of a business before you trash it we know many of your accusations are inaccurate. We have been on Carnival ships before and have had problems, but as you showed in you comments no place is perfect.</description> <content:encoded><![CDATA[<p>John think you have the wrong restaurant we have gone to Embers many times, along with friends, and have never seen anything like this. They don&#8217;t have curry or &#8220;special sauce&#8221; on the menu. You really should get the correct name of a business before you trash it we know many of your accusations are inaccurate. We have been on Carnival ships before and have had problems, but as you showed in you comments no place is perfect.</p> ]]></content:encoded> </item> <item><title>By: Freddy Beach</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30589</link> <dc:creator>Freddy Beach</dc:creator> <pubDate>Mon, 09 Feb 2009 20:16:52 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30589</guid> <description>John, regarding refugee pick up, you asked : Have any of you been on a voyage when this has happened?Yes, on the Carnival Holiday in September 1990, sailing near the coast of Cuba we encountered a make-shift raft with 4 Cuban refugees.  We were told they had 1 day&#039;s food, 2 day&#039;s water and a week&#039;s worth of smokes for supplies.  The ship kept us informed while they stopped to pick them up and let us know they were following the law in handling and treating them.We thought how lucky they were to get picked up by a luxury cruise liner.  My luck would be to encounter a pirate who&#039;d steal our supplies or get picked up by a fishing trawler and thrown in the hold.  These guys were kept in the brink but I am sure their conditions and treatment were excellent.We suspected that the cruise traffic was well known and it was no accident that we were the first to come across them; I am surprised it does not happen more often.</description> <content:encoded><![CDATA[<p>John, regarding refugee pick up, you asked : Have any of you been on a voyage when this has happened?</p><p>Yes, on the Carnival Holiday in September 1990, sailing near the coast of Cuba we encountered a make-shift raft with 4 Cuban refugees.  We were told they had 1 day&#8217;s food, 2 day&#8217;s water and a week&#8217;s worth of smokes for supplies.  The ship kept us informed while they stopped to pick them up and let us know they were following the law in handling and treating them.</p><p>We thought how lucky they were to get picked up by a luxury cruise liner.  My luck would be to encounter a pirate who&#8217;d steal our supplies or get picked up by a fishing trawler and thrown in the hold.  These guys were kept in the brink but I am sure their conditions and treatment were excellent.</p><p>We suspected that the cruise traffic was well known and it was no accident that we were the first to come across them; I am surprised it does not happen more often.</p> ]]></content:encoded> </item> <item><title>By: John 'Bart' Bartholomew</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30588</link> <dc:creator>John 'Bart' Bartholomew</dc:creator> <pubDate>Sun, 08 Feb 2009 21:09:52 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30588</guid> <description>Dear John
Was wondering if you could do me a favor and forward this email to the right person at Carnival.  I know this isn&#039;t you job but the Carnival site is all about booking a cruise or fixing a problem - neither of which I need to do.Instead I wanted to send a note complimenting a Carnival employee - Mark Baker, a customer service phone rep - who helped me book our families fifth Carnival Cruise last week.  He reminded me, in an age where it is in short supply, what customer service is all about.  He was knowledgeable and professional while at the same time he was interested and engaged.  He knew that booking this cruise wasn&#039;t an act of buying an off the shelf commodity, but instead was something that was very important to me.Having spent almost 40 years working with several of the countries leading mail order companies I have learned a lot about customer service and what great people can mean to a company.  Mark is one of them.  He also reminded me why I was booking another cruise on Carnival.  There are a lot of &#039;Marks&#039; at Carnival Cruise Line.Yes, I have cruised both one of your sister cruise lines as well as one of your competitors.  There is a difference.John, thank you for forwarding this on.  Also, thanks for taking the time and effort you put into your blog.Sincerely, John &#039;Bart&#039; Bartholomew</description> <content:encoded><![CDATA[<p>Dear John<br
/> Was wondering if you could do me a favor and forward this email to the right person at Carnival.  I know this isn&#8217;t you job but the Carnival site is all about booking a cruise or fixing a problem &#8211; neither of which I need to do.</p><p>Instead I wanted to send a note complimenting a Carnival employee &#8211; Mark Baker, a customer service phone rep &#8211; who helped me book our families fifth Carnival Cruise last week.  He reminded me, in an age where it is in short supply, what customer service is all about.  He was knowledgeable and professional while at the same time he was interested and engaged.  He knew that booking this cruise wasn&#8217;t an act of buying an off the shelf commodity, but instead was something that was very important to me.</p><p>Having spent almost 40 years working with several of the countries leading mail order companies I have learned a lot about customer service and what great people can mean to a company.  Mark is one of them.  He also reminded me why I was booking another cruise on Carnival.  There are a lot of &#8216;Marks&#8217; at Carnival Cruise Line.</p><p>Yes, I have cruised both one of your sister cruise lines as well as one of your competitors.  There is a difference.</p><p>John, thank you for forwarding this on.  Also, thanks for taking the time and effort you put into your blog.</p><p>Sincerely, John &#8216;Bart&#8217; Bartholomew</p> ]]></content:encoded> </item> <item><title>By: missingthesmokefreeparadise</title><link>http://johnhealdsblog.com/2009/02/07/you-cant-complain-about-the-servicebecause-there-isnt-any/#comment-30587</link> <dc:creator>missingthesmokefreeparadise</dc:creator> <pubDate>Sun, 08 Feb 2009 21:06:01 +0000</pubDate> <guid
isPermaLink="false">http://johnhealdsblog.com/?p=7974#comment-30587</guid> <description>John - PLEASE REPLY (yet again)Is Ken Miles going to be the uber Maitre d&#039; on the December blogger&#039;s cruise out of Miami?  If so, I have an idea for a special blogger&#039;s only event - one that will make every non-blogger on the cruise jealous.Have Ken work with the orchestra and give us a concert singing all those great standards by The Rat Pack, Mel Torme and Bobby Darin.  I can assure you he has the talent and I think the show would be bonkers.I have satellite radio and have recently discovered a channel called Siriusly Sinatra (what a blatant advertisement for Sirius radio) - it is, without a doubt, the most enjoyable channel I have found thus far.  All day, every day - Frank, Sammie, Deano, Mel, Peggy Lee, Ella Fitzgerald - need I name any more names?Anyway, you have my idea - I will even let you take credit for the idea.Love ya, man - and I am horribly jealous of all the bloggers whose Fantasy is coming true this week.  Enjoy, enjoy, enjoy and when you have had too much enjoyment, think again about whether or not you can ever have enough enjoyment.BTW - Heidi looks great.Jon</description> <content:encoded><![CDATA[<p>John &#8211; PLEASE REPLY (yet again)</p><p>Is Ken Miles going to be the uber Maitre d&#8217; on the December blogger&#8217;s cruise out of Miami?  If so, I have an idea for a special blogger&#8217;s only event &#8211; one that will make every non-blogger on the cruise jealous.</p><p>Have Ken work with the orchestra and give us a concert singing all those great standards by The Rat Pack, Mel Torme and Bobby Darin.  I can assure you he has the talent and I think the show would be bonkers.</p><p>I have satellite radio and have recently discovered a channel called Siriusly Sinatra (what a blatant advertisement for Sirius radio) &#8211; it is, without a doubt, the most enjoyable channel I have found thus far.  All day, every day &#8211; Frank, Sammie, Deano, Mel, Peggy Lee, Ella Fitzgerald &#8211; need I name any more names?</p><p>Anyway, you have my idea &#8211; I will even let you take credit for the idea.</p><p>Love ya, man &#8211; and I am horribly jealous of all the bloggers whose Fantasy is coming true this week.  Enjoy, enjoy, enjoy and when you have had too much enjoyment, think again about whether or not you can ever have enough enjoyment.</p><p>BTW &#8211; Heidi looks great.</p><p>Jon</p> ]]></content:encoded> </item> </channel> </rss>
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