Our crew is amazing and as I have mentioned time and time again that whereas in other areas of the service industry standards are falling quicker than Andrew Dice Clay’s career did, Carnival’s service continues to shine.
However, in every barrel of apples there is one that is going to be bad and yesterday I came across one.
I was walking through a guest area when I heard shouting coming from way ahead of me. As I approached I saw a junior manager giving a crew member quite a bollocking. He towered above the young Indonesian man and as he screamed his finger was prodding him in the chest. …………….and this was in a guest area.
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