Big Screen Bullies

February 25, 2009 -

John Heald

Our crew is amazing and as I have mentioned time and time again that whereas in other areas of the service industry standards are falling quicker than Andrew Dice Clay’s career did, Carnival’s service continues to shine.

However, in every barrel of apples there is one that is going to be bad and yesterday I came across one.

I was walking through a guest area when I heard shouting coming from way ahead of me. As I approached I saw a junior manager giving a crew member quite a bollocking. He towered above the young Indonesian man and as he screamed his finger was prodding him in the chest. …………….and this was in a guest area.

And so I intervened telling the manager to come and have a chat with me. I don’t really think he wanted to but he came never the less and we sat and talked in a crew area about what had happened. Now, I won’t go into why he was shouting at one of his team but I did tell him in no uncertain terms that he should A) never shout at anyone like that and that he would never gain respect as a manager if he did so…………..and B) If I ever heard him doing so in a guest area again there would be serious consequences.

Now, I would have been happy to leave it like that but his attitude was so flippant and obtuse that I decided to report the situation to his department head. When I did it came as no surprise because this was apparently not the first time this had happened and that this junior manager had a reputation of being a bully.

I hate bullying although there needs to be a clear understanding between teasing and bullying. Teasing for instance would be putting some itching powder in Tom Cruise’s underwear. And nothing would give me more pleasure than spending an hour or so flicking Gordon Brown’s ears.

Sure, it has its bad sides, of course — nobody likes to think that someone will draw a huge penis on their children’s homework — but there are upsides as well. Like if you’ve spent all day with your head in a toilet you don’t need to wash your hair that night. And you will be a better, sharper, cleverer person.

This means we can wave goodbye to the socially important pursuit of teasing. I tease people for being too short. I tease people for climbing a wall. And in return people tease me for looking like I have a beach ball down my shirt and a tooth that looks like its been given the good news with a baseball bat. I’m 44, for heaven’s sake, and I still find another man’s new haircut funny. So I’ll spend the day ribbing him about it.

Teasing is a good thing. It sharpens the mind and punctures the ego. Teasing, at its best, is faster than Chinese ping-pong and funnier than a really good skiing crash. Teasing is what separates us from the beasts. You never, for instance, see wildebeest laughing their heads off when one of their number falls in the river or gets eaten by a lion.

Well, I was bullied at school, mercilessly and endlessly for nearly two years. I had a fire extinguisher let off in my face. And I was thrown on a daily basis into the school’s unheated plunge pool.

I was punched, kicked and at one point had my hands superglued together.

I had to do something to make them stop. So I grew my hair very long, took up smoking and tried my hardest to make everyone laugh. It’s not easy when you’ve got a mouth full of dog poo, but eventually I succeeded and the bullying stopped.

I really, genuinely believe that were it not for the bullies I would now be a humorless nothing working in some godforsaken provincial town. Bullying, in other words, saved my life.

But neither I nor Carnival can tolerate bullying in the workplace. And so various steps have now been taken to make sure that this junior manager will not have the opportunity to be a bully onboard our ships ever again. He actually reminded me of one of the gang who used to bully me at school. His name was Shane Ibrahim, the lanky streak of piss. I would love to meet him today, gather all the people he used to bully at school, hold him down………strip him naked………..cover his arse in honey……..and then invite a big group of wasps and bees over for lunch.

On a happier subject, Heidi is doing well and tomorrow she will be off to the midwife thingy for a check up. Again, I feel so guilty about not being there to hold her hand and watch her later that night as she cooks me roast beef and Yorkshire pudding.

Time to answer some questions ……………here we go


Sharona Asked:

Hi John! Thanks for the info on the Early Saver booking. We actually used that promotion to book the Glory in October. Since we booked the cruise, I did see a better price with a $100 on-board credit. I filled out the form on the Carnival website, but haven’t heard anything. Do you have any suggestions, or have any idea how long it should take for someone to contact me? Thanks!

John Says:

Hello Sharona.
The Early Saver Booking has proven very popular, in fact I promoted it here yesterday and the desk has been very busy withy people taking the option. I also spoke about the Carnival Dream which the desk also handled a lot of inquiries about as well. Let me chase reservations up on this and I will make sure someone contacts you ASAP. If you have heard nothing within seven business days of me writing please let me know
Best Wishes
John

Michelle Asked:

John please reply
Hi John,
I have a little something for You, Heidi and Thingy. Would like to give this to you when you are in Miami and have a minute. Please let me know.
Tom & Michelle

John Says:

Hello Michelle
My days in Miami are all taken up with projects and meetings but I will be back in Miami in April so maybe we could meet up then. I am so humbled by your kindness and I will be in touch when I have some free time. I hope to see you soon
Best wishes
John

TJ Hadley Asked:

John,
Please Reply:
Hi. I discovered your blog while doing research for my up coming cruise. I read it on a whim and found myself laugh literally out loud while in public. I love the humor.
I am reading the blog from the beginning. I know, I know…but I’m a law student in my second semester of my third year (translate–I have a lot of time on my hands). In American law schools, the second semester of the third year results in a mentality similar to a high school senior…checked out and anticipating graduation. I continue to laugh out loud in public drawing all kinds of nasty looks from the unfortunate first and second years who are actually working.
I also have turned at least two of my friends on to the blog too. One I got started reading b/c she is cruising with me in March, Gineyda. We now communicate using your funny statements, of course taken out of context and use them as our status messages on G-chat.
That being said, I do still have to do work which requires me to write papers. I am wondering if I could interview/ask questions of some people about the public health policies on the ship. I cruise on the Carnival Liberty leaving March 7, 2009. I would love to talk to one of the nurses or doctors or whom ever is in charge of the public health inspections and maintenance.
I found Jamie’s letter fascinating today, especially given that I’m taking a global public health law class. Any help you can give me with this would be greatly appreciated. I love reading the Dear John letters. I almost feel like I’m there.
Also, in reading the archives I notice that you comment on public health/hand washing (even if some of the guest feels like you are treating them like 3 year olds). Could I email you some questions to get the “cruise director’s” perspective on public health on board?
Back to class…well, really reading old blog thingies.
Thanks,
TJ

John Says:

Hello TJ
First of all please study hard because I am sure somewhere down the line I am going to need a good lawyer………….preferably one who speaks French. Anyway, I would be glad to set something up so why don’t you work on the questions you want answered and I will forward them to someone senior to answer. I am truly honored that you have taken the time to read all the blogs and introduced others to it as well. Please pass my kind regards to Gineyda and maybe we will meet onboard soon…….or maybe you will be defending me in court
Write soon
Cheers mate
John

cruisinggrandma Asked:

Great blog John. I love the Caymans and swimming with the rays has to be the best. Sorry you feel so alone at the top. Just remember that all of us love you.
John please reply.
Do the Glory balcony rooms have refrigerators? 11 days and counting.
CarolAnn
Hello CarolAnn

John Says:

Hello Cruisinggrandma
Thank you so much for the kind words of love and support. I still have my sad days when I miss Heidi and her cooking so much. I also miss Mum and Dad and feel guilty in being so far away.
Anyway, to answer your question, yes, the rooms do have refrigerators which are stocked as mini bars. Do you need to store something there? Let me know if you need my help.
My best to you and the family
John

Trisha Asked:

Hi John
we are really excited about meeting you on the Valor on March 1st! Sorry you’re feeling lonely; we can help cheer you up when we’re there. You’re welcome to join our Cruise critic meet and greet on our first sea day!
I do have a question for you: Are the tenders still operating on a “sticker” system? Is it going to be difficult for us to get off early if we have a private excursion booked?
Thanks for any help you can give us! Hope you have a great week!

John Says:

Hello Trisha
All is ready for your arrival and I know you and your Cruise Critic friends will have a wonderful time. We do indeed operate a tender sticker system in Belize and in Grand Cayman. This assures a smooth transition ashore for everyone. I suggest you come to the lounge to be on the first tender sticker and I will make sure you will be off in time for your excursion.
See you soon and stand by for fun
Cheers
John

Kyle Asked:

John Please Reply,
My girlfriend and I will be sailing on the Valor on the first of March. I am planning on asking her to marry me on the cruise. Where and when would be the best and most romantic place, on the boat or otherwise, to ask her. Any help would be greatly appreciated.
Thank You,
Kyle

John Says:

Hello Kyle
When you get onboard I need you to call 32650 and the young lady who answers (Stephanie) will put you in touch with me and we will arrange something special.
See you soon and don’t forget the ring
Cheers
John

Melissa Jurgensen Asked:

John respond.
John,
I know the answer is probably (hopefully) NO, but since that “other” cruise line with the rock walls has now made it a fleet-wide policy now that passengers have to pay for steak dinners in the main dining room, is Carnival going to start that practice eventually? Seems like one cruise line starts something they all follow suit.
My own personal opinion is that if I want to pay for a steak I’ll go to the ship’s alternative dining restaurant. I don’t support paying extra for anything in the main dining room. Period.
Next thing you know RCL will start charging people for use of the gangway if they want to go ashore. (Naturally I am sure use of the gangway will be free on SEA DAYS.)
Melissa
Anyway…. My best to you, Heidi and the Thingy!
Melissa

John Says:

Hello Melissa
You were correct as always Melissa. The answer is no. I am not aware of any plans to charge for a steak as they do on the Thesteakisntfree of the Seas. I agree with you that there should be no charges in the dining room. Thanks for mentioning this as I know it’s a hot topic with many guests. Finding a free steak on a ship is rare these days and you don’t need a medium to tell you that Carnival gets a well done from everyone when it comes to free steak………….OK, enough of the steak jokes.
My best to you and the family
John

Bill Todd Asked:

John please reply!
My wife and I are booked on the Carnival Pride for the Panama Canal tour 3/22/09 and are very excited about the trip. There are no excursions posted for Colombia and Costa Rica. We have inquired several times about the tours and received the same reply “Thank you for contacting Carnival Cruise Lines. We have received your e-mail message and appreciate the opportunity to be of assistance. Please accept our apologies for the delay in our response. Due to a technical problem with one of our servers, several thousand messages were not getting down loaded from carnival.com. The problem has since been corrected.
If this issue is still unresolved or has not been addressed, we would like to assist you immediately. Please contact one of our cruise consultants at 1-800-227-6482 and we would be happy to discuss your questions, comments and or concerns at this time.
We appreciate your patience and we look forward to hearing from you. Again we apologize for the delay.
Sincerely,
Carnival Cruise Lines”
Is there a problem with tours in these countries? Will there be tours? What is going on?
Can you help?
Thanks,
Bill Todd

John Says:

Hello Bill
Yes, I can help. In fact you and many others have asked about this. Please give me 48 hours and I will post some information on what tours are available. It sounds like its going to be a brilliant cruise and I wish I could be there with you. My apologies for the lack of information posted and I will post a list of our superb excursions very soon
Cheers
John

That’s all for today. I have another batch to answer at the end of the week. Please remember if you have anything you need please know I am here for you and just mark your comment for me to reply. It’s time to say thanks again to everyone who comments on the blog. I read each and everyone and they tell me that you appreciate the blog and that keeps me wanting to write to you as often as I can………..so thanks again.

Talking of girls who are looking for love……..well…..we weren’t actually talking about that ……………..but…………..here’s one anyway.

February 24, 2009

Dear John,

Today we visited the port that is rumored to be missed most often by cruise ships because of rough seas and bad weather conditions. At the very southernmost tip of South America today, we experienced just the opposite. The port of Ushuaia welcomed the Carnival Splendor to its beautiful shore with clear skies, a glistening sunshine and locals awaiting the arrival of tourists with open arms and eager pockets. The tour operators on the pier were ready to escort our guests and crew off to the most utterly beautiful sightseeing opportunities available in this phenomenal port of call.

Disembarking the ship led us to nothing short absolute beauty. The water near the pier was so still that you could see the reflection of the clouds within it. The temperature was not nearly as cold as I had anticipated. I was prepared for the worst; I had brought three sweatshirts and warm jeans and of course no gloves and wet hair! The extra layers of clothing were not needed today as the South American sun (which happens to be the same as the North American sun) was extremely calming and comfortable on this Ushuaian summer day.

As we were looking for which adventure to uncover, we had heard rumor that there were more families of penguins in this port, there was a train that takes visitors to the end of the world, but in the end we decided on visiting the gorgeous Trafalgar National Park and climbing a huge glacier which led to an absolutely stunning view of the entire city. The first taxi guide we met, Georgina spoke perfect English and was going to give an amazing tour of the city and explain the historically significant places that we were passing throughout our journey. Just before we got into the taxi, she pulled the old switcheroo and gave us an older male taxi driver, Pedro, who spoke no English. Luckily for us we had the talented and intelligent production singer (Ling-Ling) who secretly doubles as a translator. She was able to decipher most of what the driver was saying. She informed us that we were passing Glacier Maria and it was a very safe place for people to hike. For all I know he could have said “there are dangerous mountain lions here so be aware you will probably get eaten.”

Once we arrived at the park we saw beautiful mountains, and scenery. Some Carnival Splendor guests that were visiting the same location informed me that the sites we were observing were very similar to what it is like to cruise to Alaska. If the sites are that stunning, then let me just put my contract request in now to have to opportunity to see this wonderful scenery again.

After our visit to the national park, the eight of us on our discover Ushuaia team saw the enormous glacier that we were able to take a chair lift ride to the “top” of. Once I scared my dear friend by shaking the chair lift against the advice of the precautionary signs and we reached the end of this ride, there was an opportunity to climb even further up into the clouds all the way to the actual top of this massive glacier. Even though our taxi driver was scheduled to meet us in only 40 short minutes we decided we would find an alternative way back to the ship and make the hour and a half trek through the sharp steep rocks and breathe the clearest air I have ever consumed. I will not mislead you; it was a very difficult climb. But once we made our way to the top and could see the entire city of Ushuaia with the Carnival Splendor docked at the pier it makes a person appreciate life even more. My Sea Miles friend Ginell who comes all the way from the Philippines had never seen snow before. We videotaped him touching it for the first time. His face lit up as he smiled and laugh as a man in his mid 20s he was able to enjoy his very first encounter with snow. Luckily for him, it was just a small patch and it was a warm day. Even though he is forced to be away from his girlfriend who is currently on the Carnival Spirit, these life-altering experiences make this itinerary so incredibly worthwhile.

The pictures can not even begin to describe how absolutely beautiful the view was from the top of the glacier. We had an amazing day and a hard climb, but each of these adventures makes me love life a bit more… even though right now my calves may not agree.

Back on board later in the evening, I had the wonderful opportunity of joining Cheryl and Debbie for the special menu seafood night in the Pinnacle Supper Club. It was a terrific ending to the day. After dinner, our guests had a nice evening of dining and dancing with a “Fire and Ice” get together on the Lido deck. There, Mr. Bill and I finally had the opportunity chat and take some photos. A very special hello to Elizabeth, whom he misses very much! As the sun went down and the wind blew strong, we were all informed that we were not able to depart from the city of Ushuaia until the wind died down. Thus, rather than our originally scheduled plan to visit Puerto Arenas tomorrow, instead we will be spending the day navigating through mountains and glaciers and enjoying scenic cruising around these Chilean waters.

I want to sit at a fire right now with hot cocoa and smores.. Alas, that is one this you just can’t do on a cruise ship!

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The pier of Ushuaia. Look at the clouds in the water!!!

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Scenic drive to the Trafalgar National Park

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The Carnival Splendor docked in Ushuaia, Argentina.

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The top of the glacier.

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The view looking down from the top of the Glacier!!! Woah. You can see the Splendor in the bottom left!

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The view looking down from the top of the Glacier!!! Woah. You can see the Splendor in the bottom left!

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Bill and Jaime, we finally met and I got to see the bobblehead!!!

All the best to you,
Jaime =)

Jaime, you are building up quite a fan club but unfortunately all your male fans are married or have met you :) Anyway, despite not finding Mr. Right please keep up the great work as we are very proud of you.

Speaking of our friends on the Carnival Splendor, here are some more terrific shots from the photo team featuring magnificent images of Argentina……….oh, stop crying!

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Back on the Carnival Fantasy a few weeks ago we had the Bloggers Cruise and there I met the winner of the Porthole Magazine contest. Here’s his story.

We Have A Winner

The second John Heald Bloggers Cruise aboard the Carnival Fa ntasy attracted more than 400 enthusiastic participants, including Matt Meisenhelder, a Wilson, N.C., resident who was awarded a free stateroom as part of an on-line contest sponsored by Porthole Cruise Magazine.

The John Heald Bloggers Cruise brings together fans of the senior cruise director’s blog (www.johnhealdsblog.com) which has garnered nearly four million views since being launched two years ago.

The contest posed the question “What would you do if you were a cruise director for a day?”

Meisenhelder’s idea of a “futuristic cruise day” — with cruise passengers and staff dressing up as robots and other fun events and giveaways — was deemed the winner. In addition to a free ocean view stateroom on the five-day Carnival Fantasy cruise, Meisenheld was included in a variety of exclusive events and activities hosted by Heald.

Two more John Heald Bloggers Cruises are planned for 2009 – an eight-day voyage from New York departing Nov. 15 and a nine-day sailing from Port Canaveral, Fla., departing Dec. 3.

He is quite a guy and he and his bubbly Brit of a girlfriend had a wonderful time. I hope they sail again soon and congratulations again on winning the contest.

Yesterday I answered a comment asking for more information and photos of the much anticipated Carnival Dream. I will be visiting in April but for now, here are the latest renderings of what the ship will have to offer. These can also be viewed on the www.carnival.com/dream page.

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Wow…………………nothing else to say really except………..wow again.

“Welcome to St. Thomas” says the sign as you disembark from the gangway. I did so today and was immediately covered in the warm sunshine that people expect and demand when they come here. I have always loved St. Thomas. I have always disliked their taxi drivers. I had no intention of taking one today as I was just going to walk to the shops near the ship at Havenside to buy some shampoo, razor blades and hemorrhoid cream which by the way is impossible to find in St. Thomas which considering the size of many Caribbean bottoms is surprising.

Anyway, as I walked past the taxis a guest approached me. She had her husband, partner or friend (I know not which) with her. He was in a wheelchair and it was one of those wheelchairs that only the people with the most severe handicaps have to use.

Anyway, she recognized me and said that the taxi drivers wanted to charge $50 to take her and her husband downtown………the normal charge is $6 per person. ………..she was in tears. So, I asked the driver why such a high charge and he said that’s what it will cost and turned his back. When I protested, he became abusive and the person regulating the queue seemed uninterested in helping. He then said that the chair the guest was in would take up two rows of chairs which would have to be folded down meaning the driver would not be able to fill his van up.

He said this with such contempt that for a moment I considered making him feel what it would be like to spend his life in the wheelchair. Anyway, I was going to get nowhere fast so I told the lady to take the cab, pay the $50 and keep the receipt and if she paid for the journey there I would pay personally for the return. And so after a big hug I pushed the chair through the back doors of the van while the driver stood there picking his nose.

I know he has to make money………I know that putting the wheelchair in the van decreases the number of guests he can take…………..but in the everything is wonderful world I live in I hoped he would have seen this man’s plight and wanted nothing more than the chance to put some sunshine back in his life………..rather than take him for as much money as he could…………I guess therefore I am not living in the real world.

President Obama has rediscovered his true voice and not a moment too soon. After spending the first month of his presidency telling the American people that their country was in a catastrophic and possibly irreversible economic crisis and that soon they would have to start eating their pets, Mr. Obama suddenly reverted on Tuesday to the audacity of hope that got him into the White House. Unfortunately I didn’t think to put this landmark speech on the big screen and that as you will see caused one guest to express his opinion of me.

Guest: Mr —————-Ref: 836005187A 
Cabin: ____ Booking#: ________ Added-Changed: 02/24/09 – 02/24/09

COMPLAINT ABOUT PRESIDENTS SPEECH NOT SHOWN
Guest stopped by the desk wanting to talk to the Cruise Director. GSS told the guest that he was on stage at the moment in the show room. Mr. _________ wanted to express his anger that President of America Obama’s speech was not being shown on the Lido Deck screen and that the show had been scheduled at the same time. Guest handed in a letter 15 minutes later for John. Cruise Director tasked.

And here is the letter

letter1feb25

So, I called the guest and apologized. I probably should have thought about putting this on the big screen and even as I watched the highlights on the news last night it didn’t strike me that it would be something that the guests would want to listen to while on vacation. Anyway, my apologies meant very little to the guest who as you can see from the letter considers me a “simpleton” which is word you don’t hear much these days.

I asked the guest what would make him happy and he still insists I must make a public apology at the show or on the PA system. I did mention that he was so far then only guest who had commented on this but he replied with the fact that he had spoken to “dozens of people” who felt the same. I didn’t meet any of those dozens last night as I walked the ship until after midnight and unfortunately only got to talk to people who were having the best bruise vacation ever.

Anyway, there will be a mention of it by me at the next morning show and hopefully the bottle of wine and fruit basket will have Vice President Guest feeling a little better about life.

I know many of you will say that I should have played it on the big screen and some will say that I shouldn’t and one or two may say that he doesn’t deserve the complimentary fruit basket and bottle of Chatauenaf De Bugger. I love being a cruise director again and challenges like this make the job even more enjoyable However………when and where do you draw the line when it comes to complaints.

Goodnight
Your friends
John, Heidi and the Thingy

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54 Responses to Big Screen Bullies

  1. Host Mach from Cruise Critic says:

    You’re right. You shouldn’t have to apologize. Does this inconsiderate twit think that he’s a prisoner when he’s in his cabin snuggled up in that wonderful Carnival Comfort bedding system? Probably not.

    Jaime obviously had you as a mentor. Her style is much like yours and she has the same wonderful powers of observation. Again, fantastic pitcures… just fantastic!!!

    I think I need to go to St Thomas just to find that cab driver and slap him silly. Twit.

    Thankfully, I have never run into anyone on Carnival who was rude at all and certainly not rude as the ‘gentleman’ who was dressing down the poor Indonesian chap. I hate bullies. I’m glad he’s off to find employment elsewhere.

    Please tell Heidi and the Thingy that I’m sending along my best wishes and thank the Stephanies and the rest of the crew for their tireless efforts!!

    Ciao!!!

    Host Mach

  2. Brad says:

    Hello John.

    Long time reader, first time I have posted.

    I miss reading all of the guests complaints, and how you always bend over backwards trying to please them when they do not deserve it!! But they are funny!

    Keep on making me laugh

  3. DocF says:

    John, you should not have to apologize. Some people are so self-centered it amazes me. These people just express their ignorance when they open their mouth to rant.

    I would like to second what Host Mach said about Jaime. Dear wife and I were able to meet her on the Transatlantic cruise and we both predict great things for her with Carnival. She is a people person, like you, but she has an edge that makes her unique. You have taught her well.

    Doc

  4. Jan Reem says:

    ahh John you are a better man than I. Won’t tell you what I would have said as it wouldn’t be fit to print. Thankful that there are people like you on board to keep the peace. Jan

  5. retirementman says:

    PLEASE REPLY JOHN

    Good evening John. It’s a shame about that taxi driver. The one we had in St. Thomas was fair and even joked with us as he took us around the city. I think we were lucky that day. There is a question I would like to have you answer if possible. On our last cruise they sent us a sheet asking us if we wanted us to be involved with. It was called
    ” EXPRESS LUGGAGE ” allowing them and the airline people taking care of our luggage and we would pay $20 each, our boading passes would be sent to our cabin and once our luggage was taken off the ship we wouldn’t see our luggage until we arrived at the Detroit airport. My wife and I did it and it was fantastic. No luggage to the bus and the airport in Ft. Lauderdale. My question is will this be done in all the ships and all the ports next year? I’m not sure which cruise I plan on taking next year but I do know that one of them will be at Port Canaveral, Ft. Lauderdale or Miami so we were wondering if the ” LUGGAGE EXPRESS ” would be used again next year. I think it is an excellent thing for those that fly.
    Say hi to Heidi for us and that Jaime is fantastic and also very beautiful. I’m surprised that some guy hasn’t married her away. Thank you for your assistance John.

    Paul F. Pietrangelo

  6. John, You’ve got that right. I’d be the first one that would say you were right to not play it on the big screen. It was shown on the TV’s in the cabins and that is where he should watch it. I would be willing to bet that he was definitely in the minority and why should other people be forced to watch it just because the pest……… errr guest wanted to watch it. And no I don’t think he deserved anything as a reward for being a pain in the arse.
    Now if you would, there is something I wish you would do for me. Would you see if there is something that can be done for the ones ,who like myself, are hard of hearing. I wear hearing aids in both ears, and even with them I sometimes have a problem hearing in the show lounge. On the Fantasy, Don walked around and located the speakers overhead so we could sit directly under one so I could hear better. I know a lot of churches have something that help people who are deaf, hear the preacher and the speakers better. I have never had to use it, so don’t know exactly what it is.
    It is very hard for me to understand some of the comedians on stage unless I have additional help with speakers over head Thank goodness I don’t have any problem understanding you. Don is my ears and helps me when I don’t understand what is being said. He’s a dear and a God send in more ways than one.
    CYA soon.
    Countess Carolyn………. who is spring housecleaning and needs a cruise to rest. :-)
    Hi to Heidi, Mum and Dad and Suze
    Stephanie did you end up with the cold that a lot of the bloggers caught? It was so good to see you again.

  7. Jeanette says:

    Teasing and bullying, boy do I know those well. First off the bullying was at home or school with my older brother using me as his own personal punching bag whenever he felt like it. NOT fun. Teasing, well, teasing can be worse than buyllying because teasing to someone who is very sensitive is a form of bullying. I somehow made it through all 12 years of school, albeit with a skin thicker than a elephant or rhino…We can’t change our DNA and you work with what you were born with cuz cosmetic surgery is expensive and doesn’t always help..As Boby McFaren said, Don’t Worry, Be Happy…..

    I hope that staff member gets raked over the coals. The staff on the ships work hard and have enough to deal with being away from home/family that they don’t need that crap to deal with!

    Cheers to the staff of the Valor, they were great and courteous!

  8. Sean Barry says:

    Hello,

    I’m American and I would NOT have been offended if the Speech was not played on the “Big Screen”. That complaint is petty, IMHO.

  9. hug71 says:

    Mr. Heald,

    Thank you so much for this blog thingy. I usually just lurk but had to comment tonight. I applaud your getting involved when the “manager” was bullying the other employee. No one deserves that kind of treatment, especially in the guest areas. On all three of my Carnival Cruises I have never seen that happen and I hope I never do. Now I actually also have a question. I am seriously considering taking the Dream on the December 3rd sailing and would like to know if there is any room left in the bloggers thingy? Thank you

  10. Dear Dear John
    How sweet of you to send le american bugger a basket and champagne, however, as much as the speech was a good one, I am sure the OTHER nationalities of passengers on the ship would not have likeed to have the American president on the big screen, I agree that the TV screen in the room was more sufficient as ALL of us AT HOME in the US had to see it that way, as he probably would have as well, had he been at home unless he was an embassy employee or politician, or somthing like that(whichI seriously doubt!)
    Again Great Photos from Jamie & South America.
    I think you were totally appropriate with the bully episode as well…
    Hugs to Heidi and Thingy with her appt. How is her arm?
    Take Care
    The Tuckers
    Arnold & Elizabeth

  11. LisaK says:

    John,

    It amazes me how people behave. First of all, the taxi driver should be ashamed of himself…enough said.

    As for the President’s speech, it was available on the ship…those that wanted to watch could do so in their cabin. It’s not like you censored it. My bet is that folks out on the Lido deck probably didn’t miss it and caught all the highlights later.

    The fact that you have not received one other complaint should be proof to you that you it was a non issue.

    Take care,

    Lisa and George

  12. kiciaski says:

    Hello John,

    The guest Adam was very wrong with his complaint and you don’t owe him or the entire ship an apology. I wish you would stop giving gifts to everyone who complains because that just enables them and makes them think when they do something wrong or just stupid that they will get a reward. Besides, the whole ship isn’t just Americans and since it was available in the cabins that should have been enough.

    Are you still going to be on the Carnival Valor for the 3/22 sailing?

    Linda

  13. Clair says:

    Hi John – I don’t think you needed to apologize, nor give the person who complained anything at all. A call to the room to listen to him is appropriate, but not anything beyond.

    Jamie – Your updates are wonderful.

  14. Hi John,
    Ugh! No, you need not put politics on the big screen. Heck, most people go on vacation to get away from that stuff. Tell “Adam F’ to lighten up and get away from the boob tube.

    Anyway, great photos of the Splendor’s South American adventure. Man, I wish I was there. Also great renderings of the Dream — what a pretty ship she is turning out to be.

    Ciao for now.

    Send my best wishes to Heidi and the “Thingy”

    Best,
    Anita

  15. Michael Cornett says:

    John, Jamie,

    All I can say about your writings are WOW!!! I look forward to reading your blog (s) everyday and check to see if something has been posted several times a day.
    John, the problem with showing the President’s speech is the people who didn’t vote for him would be upset. I know when I am on vacation I could care less about politics. Bravo to you for taking care of the JR. Manager in a staff only area, and thank you for making Carnival a better place with out a bully. Until next time.
    May God bless you, Heidi and the thingy

  16. Laura says:

    Sorry that you couldn’t put up any other speeches done by any other heads of state of guests onboard (can you just see the stampede from all the French guests onboard??). At least Mr. Unhappy not to see the speech was STILL able to watch in the comfort of his own room (pity him…on a cruise while the rest of America needs a bailout.)

  17. AusPearl says:

    Why oh why do Americans think that the whole world revolves around them?
    I’m an Australian, and we cruised in Europe in 2007. We had a wonderful time.
    However, we were gobsmacked by the Americans on board..the gasp from the Americans was almost audible when you announced that American dollars were not a currency that was recognised in Europe!!! Oh my god, do we have to use those funny euro things???

    If they want all things American when they are on holidays (vacation) why don’t they travel in America?

  18. Amor & Lou says:

    Dear John,

    Host Mach was right. You should not have apologized nor sent him a gift basket.

    Amor

  19. Lorraine & Mom Susan says:

    If I promise never to complain about anything can I be sent on a Carnival Cruise & watch telly in my stateroom “like a prisoner” !!! :)

    Love this type error, had me laughing out loud on a cold wet February morning -
    only got to talk to people who were having the best “bruise” vacation ever.

    Best wishes
    Lorraine & Mom Susan

  20. prefdavid says:

    Why should you apologise John? Most of us go on holiday to get a break from the various trials and tribulations of the “real world” and if we want the news then it’s usually available on the TV or we can buy a paper when in port.

    As a Brit I wouldn’t be bothered too much about President Obama’s words but then I most certainly wouldn’t want to listen to our unfortunate bunch of excuses called the Governmet either!

    Great to have you back on board. Been enjoying your blog fro a while now but it’s the wonderful guests (both good & bad) and your take on them that adds so much.

    Best wishes to you, Heidi and Thingy

    David

  21. philimbesi says:

    So, the guest was forced to to watch the speech in his cabin on a cruise ship in the Caribbean, whereas I watched in in my living room… in New Jersey… where where the outside temperature was about 36 degrees Fahrenheit. The horrors that carnival subjects it’s guests to…

    Kudos on handling the JR manager that way, unfortunately sometimes, the more JR the manager it seems the more some feel they need to yell…

    Send my best wishes to Hedi and the Thingy. Let Stephanie know to keep up the great work.

  22. Kaperino says:

    For crying out loud! Religion and politics should never be on the big screen. NEVER.

    Cruise ships are for VACATION.

    Obviously the guest did not get their presidential memo!

    Define this on a big screen:

    Vacation \Va*ca”tion\, n. [F., fr. L. vacatio a being free from a duty, service, etc.,

    1. The act of vacating; a making void or of no force; as, the vacation of an office or a charter.

    2. Intermission of a stated employment, procedure, or office; a period of intermission; rest; leisure.

    Join the pary. This is Carnival!

    Yours,

    Kap

  23. philimbesi says:

    Also (sorry for the double post) but I’m an American but there’s no need for any further apologies from you. Were I on the ship I would be up a bit put off if President Obama’s speech weren’t available anywhere, but as it was in the cabins that’s fine.

    The truth is this simpleton is the kind of American that not only thinks our President needs to be on the biggest screen possible, but would have complained if the British PM or French President, or any other nation’s leader was on any TV on the ship, large screen or not.

    I’m sure the dozens of people he mentioned were probably mostly his family who just smile and nod to appease him so they could get on with their vacations.

  24. Mike Brown says:

    John,

    Once again your skills in dealing with people amazes me! The fact that you would go so far as to pay for a taxi yourself so a handcapped guest could see St. Thomas speaks volumes about the size of your heart and your kindness as a person.

    Host Mach has a good point too! If I come onboard and complaint will you lock me in my beautiful Carnival room and let me watch TV and have room service? I can be very bad if I need too!

    As for the simpleton and the President. You are absolutely right, he will be the only one who says a thing about it. Let’s see how many nationnalities on board, maybe the French President has something to say tomorrow…better not schedule any activities until you know for sure! As for the basket and other goodies, that is why all the folks follow you so loyally, because you do go the extra 50 miles to insure that all on board have a great time, whether they deserve to have one or not! Just my simpleton option!

    Cheers mate!

    Mike

  25. Ralf says:

    Hi John.
    You again apologized for nothing. two a..h…es, (Mr German WWII and MR …) rewarding them for absolutely nothing.
    You do still have to learn to say NO!!!!

    Remember, we did argue about showing the US election onboard Spendor main screen last year???
    you at that time beiing CD decided not to do. You are owing a fruit basket and a bottle of champagne as Goose did the Main screen election. I did show up there at midnight, not even the very first results available and less than half the seats taken.
    We did not think about the time difference between EU and US.
    As I have to confess i did sail onetime on atthattimestillprovidingfreesteaks of the Seas TA. We did loose some people on our dining table just arguing about politics.
    Me remembering Spendor 4th of July 2009, how “tolerant” the “free citizens” about some Lady not fitting within their opinion were.
    My opinion: No Politics and No Religion onboard any cruiseship at all!!!!!

    Jaime and Mr Bill,
    How did it it take such a while meeting?
    Great your blogs!!

    prison ward John,
    see you
    Ralf

  26. Burchrod says:

    John,
    Please don’t apologize for not showing the president’s speech on the big screen.
    I know so many people who go on vacation and purposefully go to great lengths to avoid any newspapers or news reports.
    If it was broadcast on the tv in the cabin that should be enough.
    You have quite a few international guests. They may not be interested in American news. Would this guest have been upset if the president of France had addressed his nation and it was not broadcast on the big screen….I think not.

  27. Uncle Doug says:

    When I am on a cruise the last thing I want to see on the big screen is politics or news. I prefer to leave all that at home. If it had been shown I would expect you would of had even more complaints and more fruit baskets to send out.

    Jamie is doing a great job. She will find the love of her life some day. It took me 10 years and a few toads along the way, and how long did it take you John?

  28. Tom & Jane says:

    the obama goof,,,
    dont need to apologize to him
    get a life,, your on vacation…
    we see his Goofy face enough on T V !
    I dont want to see him while im on
    vacation

    book a cruise while you still can

    tom & jane

  29. Cathy says:

    I have been cruising with Carnival since 1980 (on the Carnivale) and have been lurking your blog for the past few months. Some time ago, I stumbled onto your blogs and did not care for all the bodily function references.

    However, after my last 3 cruises, I have a new regard for the Cruise Director position – and have gotten used to your humor and enjoy all the info you post. My recent cruises with Malcom ‘in the middle’ Burn (Whoo Hoo) and Shawn Bussey (on her last run before her thingy arrived) really got me quite interested in the role of CD as well as the Captain. So now I read your blog to feed that interest and hopefully, I will have the chance to cruise on one of your future sailings.

    Now I know there are special attributes for a person to be a CD – like – loves people, has thick skin, is funny, likes to eat, does not get seasick, has an attention to detail, yearns to be on stage, is immune to viruses, can manage unusual situations and can be away from home for months on end.

    My question to you – other than having a huge personality, what training do you receive as a CD? Now I am one of those Wall Street bankers you hear about on the news daily – and would never qualify – but am very curious and will probably be more selective with my cruises – taking advantage of sailing with the most interesting staff available.

    Thanks for promoting Carnivale so well – your company has always provided great fun with a lot of value. Keep all those fun ideas and cruises coming!!

  30. Jeri R Green says:

    Please reply: Great blog – as usual. I’m so glad you witnessed that bully and put a stop to his actions. Host Mach assumes he, the manager, is now to be unemployed by Carnival. Is this the case? I hope so!
    Jamie, Your blogs have been a delight to read and I look forward to them every day. The photos make me want to visit the places you are seeing even though I hate cold weather, snow and ice! By the way, our very favorite photographer and one we now consider to be our friend is on the Splendor. He is Jonathan Manaog and a great young man. While we were on four (Wow! I can’t beleive we did that including the Transatlantic!) cruises on the Liberty he helped make the time even more special. Could you try to see him and tell him how much we appreciated his good work?
    Jeri and Larry

  31. Brittimbones says:

    Uh, CEO Gerry purchased the “you-know-what”? Naaaaaahhhhhh, guys, he’s pullin’ yer leg.

    John, I just wanted you to know that I am the PROUD and LUCKY winner of the 1st eBay…..”John Heald Bobble Head”…..auction. Yes, I paid $47.00…plus shipping&handlingfees of the seas…but it was WELL worth EVERY penny. It was cut-throat bidding right to the very end.
    You see my husband, three adult kiddies, and I were supposed to be on the February Blogger’s Cruise, but work arrangements prevented us from booking it. To make a long-story-short: We went on the Carnival Fantasy out of NO from 12/27/08-1/1/09. We had such a blast, and met some wonderful people. Oh, and Big Tex? What a super CD. He actually presented me with a “ship-on-a-stick” in celebration of my 50th birthday. We have been on several cruises in the past. Carnival is……TOP NOTCH. “Fun for All….All for Fun”!

    Well, a little more than a month later…….when all of you sailed……it was KILLING me not to be onboard. I even watched the Fantasy leave the port of NO on the web cam on 2/7/09. I read EVERY review and viewed ALL of the photos/videos that were posted on the CC Blogger’s Forum……DAILY!……while the “400+” of you were cruising. I continue to view any & all updates. I was SOOOO excited for you and your “family” of friends. Honestly, it felt as if I was ON that ship with all of you…..experiencing the parties, dinners, special events, Sea-Days, Progreso, Cozumel, etc. It was awesome! What a GREAT group of people. I wish I could have met all of them….and YOU TOO, of course, John. Perhaps someday our paths will cross………

    Anyways, I figured that owning a JH Bobble Head was the next best thing to being with your “family” on that 5-Day Blogger’s Cruise. I CAN’T WAIT to receive it in the mail. David/dwa76 had a great suggestion: Will you sign it for me, John? I can’t afford to pay you after spending a whopping $47.00+. But, I’d MUCH rather have YOUR autograph than any of those “famous” Oscar night attendees. Hmmm, think about it, okay?

    By the way, I LOOOOOOVE your Blog. It enlightens me each and every day. You can be so serious, kind, considerate, & sincere, and……THEN, in one simple breath……absolutely hilarious. You are truly a gem, John. Your wife is a lucky gal as you are a lucky man. Keep up the spectacular job. In my eyes, you’re the KING of Carnival!

    My love, thoughts, and best wishes go out to you, Heidi, and the….ever-so-lucky….Thingy. Happy cruising!

    Take care,
    Sally Dagon Head

    PS Welcome to Facebook, John!

  32. Trisha says:

    Wow, I really can’t believe all the complaining that people do! For heaven’s sake, you’re on vacation! You do a great job and we can’t wait to join you on Sunday! Keep up the great work!
    Trisha

  33. Stef says:

    OK first thing… the bully… I wouldn’t be able to control myself… I probably would have smacked him silly… I’m glad he will not be around to bully anymore. I may have only been on one cruise but what I saw during that cruise was a lot of hard working crew members! They work long hard shifts and I don’t think any of them should be talked to like that! What a bafoon!!

    Jaime’s Dear John letters are AWESOME! I look forward to them every day as I look forward to your latest blog entry!! I love to hear about her adventures and the pictures are GREAT. Quit bugging her about love… let her have fun seeing all of those beautiful sights!! =)

    As for the guest that thinks he is was a prisoner because he was FORCED to go to his stateroom to watch Obama…. pfffttt… gimme a break… I guess some people just don’t know how to relax!! And you’re right… I don’t think you should have sent him anything!! But I’m just mean like that I suppose!

    Now the poor couple and their taxi issues. I can’t believe how sweet and generous you are to pay their taxi fare back. I applaud you… you are the best as they say you are!

    By the way… how are you feeling? Do you still have your cold?

    Thanks for all the great stories!!
    Stef

  34. texaskit says:

    Dear John (please reply)

    Why can’t the price of the “sold on board” excursions be posted with the excursion description? My husband and I are going on the June 24th Northbound Alaska cruise on the Spirit and I am trying to plan excursions for us. Having the price posted could be the difference between waiting to book on board or saying “Nope too expensive” and booking something else we’re less interested in online.
    Hope you’ve decided to make the June 24th cruise your choice for Alaska (after all it’s still all your fault that I’m getting on a ship…going to a cool climate…with a balcony cabin :)

    Texaskit (The one with the shaking knees, hanging on to her husband…….but still having a wonderful time)

  35. I have a better picture of Jaime I need to find some where.

    Ken was kind enough to serve Elizabeth a potato in absentia last night!

  36. cruisin'lovebirds says:

    John, thank you for the kindness you showed the guest who uses a wheelchair. He is one person, who should have had to pay one fare, but that’s just my view.

    Serious discussions such as President Obama’s announcement about the budget, are not entertainment. They are for quiet absorption and discussion with willing participants. They are not entertainment and do not belong in the biggest entertainment area (the deck).

    Jaime is doing a wonderful job on her blog-reports and photos. Looks like a wonderful voyage. Can you send her on the Triumph with us 9/19 from New York? My pictures don’t turn out like hers.

  37. dwa76 says:

    Hi John!
    I also agre with many of the bloggers here and think that you should have not felt obligated to put the speech on the big screen. If people are on vacation and choose to watch, then their cabins are sufficient. Its not like you plan the scheduling around speeches. When you were in Europe, did you plan activities around any big speeches? I don’t think so.
    I also commend in how you handled the junior staffer bullying an employee in one of the public spaces. Truly unacceptable and he deserves to have the mark on his file as a result.
    Loved Jaime’s letters/pictures along with Mr. BillZydecos. For being so far away, I feel like i’m right there with them along on the journey.
    I miss St. Thomas. Definitley one of my favorite islands but what a shame regarding the taxi situation with the passenger.
    Thanks for posting and its great to see these types of blogs again.
    Take care!
    David

  38. dude! i am (most happy) to tell you that i am now taking MAHJONG lessons!!!! so in the future i expect you to have a mahjong game aboard each ship. or you shall hear from me! ha ha ha ha ha ha ha

    hey, i wonder what ever happened to mrs. mahjong anyway? but i seriously am taking lessons now. how funny.

    best to h and t!!

    smiles, bonnie and prince charlie

  39. TXLadyDi says:

    John, I think I’ve finally recovered from the Bloggers Whirlwind-of-Fun-in-the-Sun Cruise, but the memories are still fresh!!

    While on that cruise and each one before, I purposefully AVOID the news! I’m on vacation and I go to forget the normal world. Please don’t shove American politics onto all your guests, we generate enough bad feelings already – no need to force our news on everyone on the ship. Lido stands for fun and sun, not politics and bad news.

    Luv to you, Heidi and Sweet Little Thingy,
    Diane from Texas

  40. Rodney No affiliation says:

    I think you would have had more complaints if you had showed the speech on the big screen. If you had the complaint about mentioning WWII then what would they have said about that. I think that some people aren’t happy unless they complain and the dozen people he spoke with were probably agreeing so they did not have to disagree. It goes to the thing I always say. You can give someone 1 million dollars and they will ask why it wasn’t a million and one. Having said that I guess I may fall in that line by slamming the BC and complaining about certain things and for that I am truly sorry….

  41. Lauri says:

    John,
    Please Reply:
    I recently found your blog while researching for my upcoming honeymoon cruise. (Legend Sept 27, 2009) First I would like to thank you so much for all of the entertainment, information, and much needed levity!! I also have gone back and read all of your past posts and have had a hoot of time doing so. Keep up the good work and I am hoping to someday be on one of those blogger cruises!

    That being said (I bet you love to hear that huh?) I cannot believe the people that have to deal with on a daily basis!! The taxi driver, the junior manager bully, and the forgotIamonacruiseshipwithpeoplefromatleast10othercountrieswhomightnotbeinterestedinUSPresidentObamaspeechwhileonvacation guy! All I can say is my job as a bean counter isn’t looking so bad!!! (ok I lied)

    Now to my questions, finally! As it is my honeymoon cruise is there seating for two in the Legend dining room and if so will we be able to request that with the open seating we have chosen? Secondly are their refrigerators in the rooms as I would like to surprise my hubby with a cold bottle of bubbly when we get on board.
    Thanks and I so look forward to your daily dose of life!!

  42. John Friedman says:

    John – Please reply

    We, along with Bill Todd, will also be on the Panama Canal cruise. Please post very publically the excursions as we have had the same problem as Bill, and even some concerns for safety.

    Wish you were going to be with us!!! Our best to Heidi and “Thingy”.

  43. Just wanted to pop in a post an let you know I may be a little quiet of late but still reading your wonderful blog.

    The pictures of the Dream are great it really show how beautiful the ship is, and that it is a Perfect combination of fun and elegance.

    the one
    and only 1
    Heidi-Beth

  44. Carol Schoenberger says:

    Hi John,

    No you did not make a mistake in not showing the speech. It was available in nice, comfortable private cabins. But, gee whiz, this is a VACATION! Time for fun, not politics or recession-depression.

    Yesterday I saw a billboard overlooking the highway on the way to work. It said “Look, the sand just doesn’t come to meet your toes” (or something like that). And the only other thing was a huge red, white & blue funnel on the right side of the billboard. Has anyone else seen similar billboards? Are there other sayings? I can’t wait to pass this thing every morning, just to think of my next cruise – AND THANK YOU FOR THE PICTURES OF THE DREAM. The Lobby and Piano Bar look phenomenal. Cannot wait.

    Regards,
    Carol

  45. Sarahbeth55 says:

    John,

    Good for you for getting on that Jr. Manager. It will make those under him feel like they are noticed and cared for.

    As for AusPearl’s comments…. I will try not to judge all Aussies on your singular and stereo-typical view of all Americans. If you care to read the very positive statements above the majority, if not all, disagree with the man who wanted to watch the U.S. President’s speech on the big screen. Some even care that those from other countries may not want to watch American Politics.

  46. lilof says:

    Dear John,

    This is my first comment, although I have been enjoying your blog for a couple of months now. I used to work on ships in the 80′s (NCL and Cunard), and your stories bring back many memories.

    On Christmas Day, the Cunard ship I worked on was playing the radio broadcast of the Queen’s speech, but only in certain areas of the ship (not where I was working), and when the phone call came from the dining room that we needed to make the announcement that luncheon was now ready to be served, I did it as usual.

    When I went to lunch later in the Officers’ Mess, the British officers gave me a hard time about interrupting the Queen’s address with my announcement, but how was I to know??? I did what I was told to do, and we couldn’t hear the Queen’s address at that time. Yes, a big hard time, and no fruit basket either!!!

    If it were a George Bush speech, would you have put it on the big screen? (I didn’t think so…)

    I like to avoid all news and anything that resembles the “real world” while I’m on a cruise.

    My mom went on a European cruise on a PaidTooMuchoftheSeas ship last September (my brother took her, so she didn’t have to pay anything). When they returned they found out that Hurricane Ike had devastated Galveston, TX and the stock market wiped out everyone else. Now, who really wants news like that when they’re on vacation?

    Sorry about interrupting HRM in 1987.

    A former purser (I guess that would be former Guest Services person now)

  47. JimC says:

    Sorry John, but I have one more on the big screen rant… I give you all the credit for handling it in a calm manner. I agree with the rest of the bloggers in that you should not be showing politics on the big screen. My reply to him would have been, “If the President’s speech was so important to you, why did you schedule to be on a cruise when it was being given.” What a dolt…

  48. Larry&Connie says:

    John, Adam needs to get a life thats full of fun & sun. Oh wait, thats where he was. When your on vacation you don’t want all the hassel of everyday life. Thats why you take one. You should have sent him a stale beer & dried up popcorn & told him don’t come out of his cabin until he apologized to you for being such an arse. Oh by the way, I still call guest services the pursers desk. Jamie is still sending great pictures & blogs. Hiking up that mountain looks like a lot of work. Ahhh, to be young again. Only 24 more days till the Victory cruise. Tell Heidi & the Thingy hello Larry & Connie

  49. Tina Tano says:

    Wow John…I absolutely would never have apologized to that guest for not showing the United States Presidents speech on the big screen. The ship was not in America and not everyone is American on the ship. I would not want to be on an European Cruise or World Cruise and be fed nothing but foreign news! If the speech was so critical to him he should have stayed home and been imprisoned by his own home! I hope the guest enjoyed the free bottle enough to make his “prison cell” spin uncontrollably!

    He bullied you (lol)!

  50. mickeyspal says:

    Hey, John,

    I have a “large-ish” TV in my livingroom, but I didn’t bother to watch “the speech.” Can’t bear the sight of the “one,” much less listen to anything he has to say. I don’t think the griper deserved treats either, but I understand the philosophy behind your action. Make him feel ashamed, yes? Or pacify him. Not likely to happen, dude.

    You did the right thing with the jr. manager for sure. Bet he was surprised! How’d he ever get the job in the first place? And how ever will he explain his “release” at his next interview?

    As for the cab driver, perhaps you should have jotted down his decal number (or whatever they use over there) and advise future guests to St. Thomas to avoid him like the plague!

    By the way, I have a feeling your bobbleheads are going to become as well traveled and famous as the “roaming gnome” from Travelocity. You’ll be bob, bob, bobbling all over the world! You should run a contest. Something like whose bobblehead racks up the most sea miles in a year, or whose goes the furthest from home, etc. (Bet Linda, mom of your friend DJ would win for most sea miles!)

    Hugs to Heidi and Thingy, and try not to be too lonely,

    Your pal, Myra

  51. lou-anne says:

    guess the guest felt he was on an american ship filled with very loyal americans who all voted for Obama – guess you should have been on his wave length and the other what 3000 people too and everyone should have had a huge sit in on deck and demanded they show the whole thing , during vacation even though people are on vacation trying to get away from it all , the politics , economy , the news , the newspaper , relaxing having a few drinks not worried about the mess that is back home, all around the countries of the world . yes John how insensitive and you should have maybe had it played over and over again …..NO NO NO NO . that guy needs to get a life and be grateful he could even watch it in his room HELOOOOOOOOOOO- what part of VACATION does he not understand . HE gets my vote for the misplay of the week >>>>>>>

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  53. Princess Susan says:

    Hi John,
    I have been debating whether or not I should address this topic….and I decided I should. Do you remember how little I used my scooter on the BC2? There is a real reason for it….besides I just LOVE pain. The handicap get taken advantage all the time. We are marked as a easy target. From cab drivers to theifs that pick our scooters, wheelchairs, ect. I have thought of doing a travel book on how to travel safe for handicap people. I got charged $30 for a taxi ride from NOLA port to the airport when other people in my cab were charged $10.
    Anyway, I started this rant to tell you thank you very much for being so kind to the couple and their expensive cab ride. Once again, you are a big teddy bear!

  54. Ken Stevenson says:

    John,

    In a recent Blog you were surprised at a couple doing a jigsaw puzzle in the Card Room. Perhaps you’re overlooking a unique group I suspect you’ll find on almost any cruise. My wife and have enjoyed cruising and have visited most of the ports on a typical itinerary for us. But as the years and the surgeries have grown we find our mobility severely limited. We enjoy cruising too much to give it up and are pleased to have achieved Platinum status with Carnival. But these days we prefer to remain aboard in many ports and while we may not tackle a 2000 piece jigsaw we can be found some mornings outside the Card Room doing a crossword puzzle thoughtfully provided by Carnival, one of the many, many things that go to make up a “Fun Ship”, from hairy chest contests to full blown musicals in the Follies theatre. We plan to continue to continue cruising with Carnival and have, in fact, three cruises booked for 2010. We look forward most to one in September which will include our 60th anniversary and though they may not always know what the words mean, the waiters singing “Happy Anniversary”. Next time we’re on Legend may we bump into you and not Enchantment of the Seas!

    Bon Voyage.

    Ken and Lorrene Stevenson

Copyright 2011 John Heald. All Rights Reserved