Guest: Mrs. ________ Ref: 840098948A
Cabin: ——- Booking#: _______ Added-Changed: 07/22/09 – 07/22/09
SHOW TOO LOUD
Mrs.______ came to the GSD to say that she and her husband had left the show tonight because the volume was too loud. Guest was very upset and said that she should be compensated for missing the show. GSA said that she would pass the information to the cruise director and hotel director. Tasked to cruise director.
I know that there were many bad things about living in the past such as dinosaurs ready to eat you, crapping in a cave and no Diet Coke but there was one marvelous thing our smelly ancestors had that we’ve lost – a nice bit of peace and quiet.
If you were a peasant wandering through the forest, you might have terrible teeth and absolutely no sense that the Earth was round, but at least there wasn’t much noise. No car alarms, no pneumatic drills, no flight paths, dishwasher beep or elevator Muzak, no tss-tss-tss iPods or that bloody annoying Nokia ringtone… No screaming Italian tourists. Just some birds tweeting and the occasional chomping noise as a caveman have his head bitten off by a Megasorearse.
Not anymore. The soundtrack to modern life is getting louder and more persistent. Even here on the ship the fridge in my cabin beeps at me if I leave it open for more than three seconds. And when was the last time you could honestly say you sat down and read a book without some great, bellowing noise ruining your concentration – a truck reversing, a car alarm overreacting or some couple in the cabin next door having a massive session of rumpy pumpy……….lucky bastards.
Here on the ships we have become very conscious about the levels of sound in all our lounges and in the main theatre. Levels have been set that fall in accordance with company guidelines and are closely monitored by myself and the onboard technicians. Now, we do get a few comments about the levels of sound in the main show room especially during our big production shows.
However, experience has told me that before rushing off to apologize to this couple I need to check a few things out………and without patting myself on the back…….well…..OK……..maybe a little patting…………..I was right.
Before I met with the guests I looked at their details on the manifest and sure enough my fears were realized…….they were in their late seventies. So I already knew what was coming next and sure enough when I met them I asked them to show me exactly where they were sitting during the show…….and I was right again………..deck 3 …port side …….. right under one of the main speakers………oh and the man……..was wearing a hearing aid which I guess amplified the sound even more.
I had asked the sound technician to report on what DB (decibel level) he had run the show at and he told me it was between 95 and 100 DB. Now consider that a normal person talks at 60 DB and rock concert by someone like Motorhead or Throbbing Gristle runs around 150 DB ……..you can see that our shows run within proper parameters.
However………and as I explained to my new friends………..if you sit directly under a speaker and you have sensitive ears…………it’s going to be too loud. So, I ask all of you to remember this. When you sit down in our shows……….look up……………do you have a speaker over your head………….if the answer is yes and you are an older guest with hearing aids or you have sensitive hearing, may I kindly suggest you move to the center of the room or in the balcony where the sound will not be as direct ………or as loud.
Unfortunately my explanation was not well received by Mr. and Mrs. Ssshh who bizarrely demanded the sum of $80 compensation each from the guest services manager Anna and I.
Well, they didn’t get $80 but they did get an apology and a fruit basket from me and now as I sit here this Friday morning in my underpants there is peace and quiet. It’s 6:45 am and the phone won’t ring and the raspberry won’t beep for at least another two hours and the only sounds in my cabin are the click, click, click of the keyboard and the gentle “wooommmpppphhh” of my arse.
Time for today’s questions…………..here we go.
Clay Asked:
John: (Please reply)
We just got off the Legend 1 ½ hours ago and back home in Seminole, Fl. The VIP departure was tremendous as was the entire cruise. This was our 33rd cruise (13th on Carnival) with 4 cabins. Loved our suite and our huge balcony (Cat11). Again any cruise is a great cruise! But hope you take the following comments as constructive and hopefully make it better for those that follow. Overall the ship seems to be in need of a refurbish – broken furniture, worn paint and rust around the pool, etc. Also the area around the outside grill was terribly slippery (even with deck shoes or sneakers) when it had any moisture on it and I and many people almost fell down – one lady did and was hurt. No excuse for slippery areas around those grills.Suggest some things need improvement in the Cruise Staff area. Nothing ran on time! Bingo, shows, activities, etc – and one scheduled sports trivia – no Cruise Staff even showed up. Never saw the CD staff or CD anywhere in the public areas chatting or visiting – only saw them or the CD herself at their scheduled hostings.
Casino – you guys are making $150/hr in rake on the PokerPro and we all felt that we were on an island away from Casino Staff and bar service. Had to go into the casino to find waiter many times and it would have been nice for the Manager to offer all of us a free drink once in awhile for all the rake we contributed (RCCL does that). Also my wife said Carnival has stopped giving a free drink to the bingo audience member who verifies the winner – assume Corporate must be trying to really save money. The may be the reason for the following too:
Finally and nit-picky – this is the 1st cruise in history that bar snacks were not offered anywhere. When asked the Purser’s Office they said it was stopped 2 months ago for Swine Flu. John that is one lame excuse – if so Carnival better take the casino chips off the tables, buttons off the elevators, and arm rest off the chairs (you get my point I hope). Seems more like a nickel and dime management saving tool than health issue. I’ll let you know if it is industry wide on my next 2 RCCL cruises.
Regards and thanks for Carnival for making a great family week.
John Says:
Hello Clay
Thanks so much for this great review. Safety is without doubt our number one concern and I was sorry therefore to read about the slip and fall incidents on the Carnival Legend. Marble does indeed get slippery through condensation and through people exiting the pools and whirlpools and not drying themselves off properly. Our staff are constantly mopping and drying these areas and I know we have the “watch your step” signs in place but………as always ………we can try to do better and I will make sure the ship’s command sees these comments and acts accordingly.I have never in my 21 years heard of the free drink a bingo that you mentioned. That has not been something I have ever seen and maybe it was something one of the cruise directors was doing and is actually a good idea………..I will pass it around the fleet.
I can’t really comment on the free drinks in the casino. I do know that we have an Ocean Players Club that provides many different benefits to regular players but once again it is a well taken comment and one I shall be interested to hear the reply on from the casino manager.
I was though disappointed to read that you did not think that the cruise director or staff were visible enough and that in one case an activity went without anyone being there to host it. I appreciate you telling me and I will pass this along.
I am sorry but whoever told you about the bar snack was wrong as we are serving them at our casino bars and cigar bars. We had stopped them as mentioned as per CDC rules and regulations but they should have been put back into service. I will make sure they are.
I will be interested to read you reports from RCCL when you return from having to pay for a steak in the dining room and for room service after midnight……….it will be truly interesting to read which brand offers the true value for money……although I think I know the answer already.
Thanks again for the remarks and I wish you and your family happy cruising and hope to hear from you soon
Best wishes to you all.
JohnCruisin Cindy Asked:
John (please reply)
I have a question about the Carnival Dream.While she looks super… why all the hype???
Let’s face it she is the same hull as the Conquest class of ships.
Yes she does have a different stern end but at the end of the day she is nothing more than a slightly stretched Conquest class ship.
The Carnival Freedom that you are currently serving on carries 3600 passengers. And at only 130,000 tons she is far from being the largest cruise liner.
While I understand that she is a NEW ship joining the Carnival Fleet I guess I am confused by all the hype…
The new world’s largest cruise ship is Oasis of the Seas, at 220,000 gross registered tons and currently under construction in Finland, is Oasis of the Seas. The ship will carry over 5000 passengers and rise 20 decks tall.
Now don’t get me wrong, I am very loyal to Carnival as my 22 cruises with you will show, again I am just confused as to all the hype.Maybe you can help clear the confusion as usual.
See you in 2 weeks
CindyJohn Says:
Hello Cindy
That’s a great question……why all the hype? Well, bigger is not always better ………as my wife will tell you. That has never been the objective and if sailing with 5,000 plus guests and having electronic signs that tell you when a seat is available at one of the pay extra restaurants is what people want ……then yes……..the Oasis does deserve some hype. They do of course have some fabulous entertainment areas, it would be stupid to admit otherwise but when it comes to hyping (is that a word?) your Carnival Dream, I do so on her own merit and not based on a “yours is bigger than mine.”Having visited the ship twice now I can testify that she looks and feels nothing like a Conquest class ship and there is nothing “slightly stretched” about her. She has a look all of her own and with the stern as you mentioned flowing from the all around open promenade makes her the sexiest ship with have ever built.
I think there is a lot of excitement also about the new spaces of the Ocean Plaza offering indoor/outdoor living as well as those huge oversized and overhanging whirlpools providing a totally new entertainment and relaxation area for our guests. The water park is the first to contain racing slides and we have many surprises that we have yet to announce.
However, I think the “hype” as you refer to is because there is a new ship arriving for Carnival and anytime that happens people get excited. There are lots of new aspects to your Carnival Dream for sure but there are many old favorites that we have kept because we know our guests love them.
I feel excited about every new ship……..I have delivered 11 of them from new and yet……and yet there is something special about this one and something that I am not blessed enough to be able to put into words. She is not the biggest……..but she certainly has something ………something……….well…….I guess the only way to find out is to book a cruise on the Carnival Dream, Cindy………and discover why me and so many, many people are as excited about her arrival.
Thank you so much for your loyalty and if you have a follow up question please let me know.
Best wishes
JohnJonathan Asked:
John – Please Reply
First, I want to tell you that your blog daily makes me smile, laugh, and generally long for my next Carnival Cruise Vacation. We also adore the Kye photos and stories, so keep those coming.Unfortunately I am sitting here heartbroken over our most recent cruise. I don’t think this is the forum to detail the problems, but I walked away truly crushed. I have written a letter to the generic Miami address, but wonder, is there anyone I can talk to?
Normally the Monday after getting off a ship I am planning where we will go next time, but I sit here this time needing my faith in Carnival restored.
Thanks for brightening my Monday with your blog.
John Says:
Hello Jonathan
Thanks so much for the kind words about the blog. Its main objectives are to make you smile and to offer help as and when needed. I am so sad to learn that you are heartbroken because of something that happened on a recent cruise and I hope that you will take the time to write to me to let me know what happened and so I can see what we can do to put a smile on your face again and have you return home to Carnival.Just post the comment but mark it as DO NOT POST and Stephanie will forward it to me.
Please write soon and my best wishes until then
JohnJohn O. Asked:
Hey John!
Please reply…
I wrote to you in June and asked you to check to make sure the hotel director didn’t have a peanut allergy.
I have purchased the peanuts for the hotel director. I’ll pick up the chocolates right before we go (August 22nd, Glory, booking number ******). I might have gotten a little carried away. I found a vineyard in Virginia owned and run by Italians near Thomas Jefferson’s home called Barboursville Vineyards. I ordered a bottle for the Captain and a bottle for the Hotel Director. I see that the positions have turned over and that the new Hotel Director is not Italian so the Italian heritage connection would not have as much meaning. I guess I’ll give the other bottle to the Staff Captain and still give the peanuts to the Hotel Director. I hope the new Hotel Director doesn’t have a peanut allergy! I thought it would be a safe bet to give the Captain a bottle of wine since the last time I was in Italy it seemed as if every Italian was weaned on wine.This does bring to mind another question. Since I was going to bring a bottle of wine with me, I’m now going to have 3 bottles in my possession when I board. Will security have a problem with this? I promise that it is for the officers!
I can’t wait to go on the cruise. My wife is lucky; she will be celebrating her birthday the day we board. Since my birthday is in March, all I get are the bills from Christmas.
Cheers
John OJohn Says:
Hello John O
I can tell you that there are going to be some very happy senior officers on the Carnival Glory in August. The captain for your sailing will be Marco Nogara whom I had the honor of introducing the Carnival Liberty with a few years ago. The hotel director is from India and is called Anuj. He is a great chap and does not have a peanut allergy so he also will be a happy chappy. You can of course bring the wine onboard and I will copy the ship to make sure they are aware and once again allow me to say how kind you are to think of these people. I know you will have a fabulous time and I will make sure the officers mentioned return the favor you are bestowing upon them
Best wishes and have a wonderful cruise
JohnAndrew Asked:
Please reply
Hi John,
Just felt the need to send you a quick note. I wrote quite a long joyous letter back in March detailing my cruise, extolling the virtues of the Valor and her staff, and proclaiming my total conversion from a Diamond RCCLer to a Carnival supporter.Nothing I’ve read on this blog in the past months has done anything to change that. In fact I am a bigger supporter now than ever.
However, if you’ll humor me, I would give a small suggestion; specifically regarding the guest comment you posted today wherein the guest suggested that $30 was too much for the ’suppersteak clubhouse.’ I looked around myself, and it seems that $20/person is definitely available on RCCL, which may account for the passenger’s information. But that’s not really the issue, I noticed the other things in the note, ‘the guest said the food and service were good’, and that the guest ‘came by to comment.’ No mention of asking for free stuff or grouchiness or complaining, just a comment, and a compliment.
Occasionally, your responses are somewhat defensive and pointed when folks have complaints or comments about their cruise experience. You bend over backwards to give people the time of their lives and attempt to solve all the problems that come up, and doing that all day every day must wear on you after a while. This is just a friendly reminder that the kind of information provided by the guest above is invaluable to Carnival and allows them to stay ahead of the curve and continue to offer the best (imo) and most fun (without question) product on the seas.
Thank you for your continued hard work and cheer, countless readers of this blog are in a constant state of ‘cruise mode’ thanks to you.
Andrew C.John Says:
Hello Andrew
Thank you for the great posting and I hope you won’t mind if I get a bit “defensive” again. I went back and read the blog you referred to and I think that the point I was trying to make was quite clear but in case it was a bit murky………let me try again.The purpose of posting that comment was to allow me to highlight my belief………and remember this is my blog and my opinion only………that $30 is an amazing value for the food and service we offer in the steakhouses on our Spirit and Conquest class vessels and the Carnival Splendor.
Now, others may not agree and that is the wonderful world we live in where opinions create conversation and good old healthy and vibrant discussion. The guests comment was just a tool to allow me to talk about this belief……….that’s all.
I also try to talk about the times when we do things wrong as in yesterday’s blog and the incident at the omelets station and other times when I realize that yes….we could have done better.
I don’t think there is another blog like this one and therefore I have nothing to compare it to. There have been times when I have written something that has upset one or two and I am sure I will again. But I write from the heart and I write about a company that I feel offers stunning, jaw droppingly awesome value cruise vacations.
I am going to use the cut and paste thingy know and quote you……….”kind of information provided by the guest above is invaluable to Carnival and allows them to stay ahead of the curve and continue to offer the best (imo) and most fun (without question) product on the seas“……what wonderful words and I hope that if I ever say anything here or if Carnival slips up and does something to change what you have written that you and the thousands of daily readers will tell me.
Thanks so very much and it is an honor to have you take the time to write and I promise we will do all we can to keep you here and not on the Isitashiporisitashoppingmall of the Seas.
My best to you and all the family
JohnMARY Asked:
Dear John, (please reply)
Speaking of the specialty restaurants, can you clear up something for me and so many others? It has been a hot discussion on the Princess board and no one seems to know the answer. You may have covered this in one of your blogs and I missed it. If so, I apologize.Does the extra charge in the specialty restaurants include tips to the wait staff or is it only for the improved meal and dining experience? I personally had always thought that since the food was supposedly of a higher quality than in the main dining rooms (I personally love the food in the mdr) that that was what the charge was for and you tip your servers. Others feel that they are already part of the pool in the auto-tips so it is not necessary to tip again unless the service was superb and you wanted to tip extra (extra being the operative word here). I assume the concept is the same on all the cruise lines so being the expert that you are, I am asking you. Thank you in advance.
MaryJohn Says:
Hello Mary
Thanks for taking the time to write. As far as the Carnival steakhouses go the price of $30 per person does indeed include the service charge however if you wish you may add an extra tip if you wish. All gratuities are shared between the servers who work at the steakhouse and I’m positive anyone who has eaten there will agree with me that the service is indeed excellent.Now, I may have misread your posting as I am not sure if you were asking me to clarify the Carnival policy or indeed the policy on board the Princess ships. I do not know what Princess does but I can if you wish find out so please let me know if you would like me to do this.
Best wishes
JohnNicole Asked:
John – please reply:
First, let me say I love reading the passenger stories, good and bad. Your writing style is engaging and fun, and it is helping me pass the time till our family’s 8-day cruise on Carnival Pride (Aug 29). I also love Heidi’s weekly updates and photos of your precious baby girl. They grow so fast; our “baby girl” is 17 and starting her final year of high school!!The rumor about no more past guest cocktail parties has been making the Cruise Critic rounds since the info about the change in the Captain’s Welcome party hit the boards. It reminded me of that old game “password” where you whisper what you heard in someone’s ear and by the time it makes the rounds of the room; “I love you” has turned into “you eat doo-doo”. Thanks for setting it straight here – I am actually surprised that you hadn’t been asked about it earlier.
Our 15-year-old son will be turning 16 during our Pride cruise. Any suggestions for a family on a budget (yes, even cruising we are money conscious – we want to be able to cruise MORE!) on things we could do to make it a memorable day? We will be at sea, and I think it will be our first “cruise elegant” night. Would you believe I’ve talked him into a dress shirt and tie that night
Thanks, and keep the passenger stories coming in spades!
John Says:
Hello Nicole
Thanks so much for those kind words at the start of your posting and I am so glad you enjoy the blog so much.The majority of what is written on the cruise boards is based on honest opinion and fact. However, as you said, sometimes there are a few of those thread thingies that are based on ……..well………nothing and are probably written by people who spend their entire life …….in an attic……..on the computer 24 hours a day……..naked.
Seriously though, I am not sure where they get their information or why they insist on causing people to panic over nothing and I am glad that occasionally I get to set the record straight here on the blog.
What a way for your son to turn 16……on board the brilliant Carnival Pride. Don’t worry about what he wears although it would be nice if he did dress up a bit for the family portrait you have taken that night. Now, at some point you have to embarrass him …… he is after all turning 16. I suggest you speak to the waiter the night before and arrange for them to sing happy birthday to him and if the budget stretches….why not all go up to the steakhouse…….as you will see I am a great fan and you will be as well I am sure.
You can also make sure you send me his name and cabin number a week before you sail so I can send him a birthday gift.
Until then I send my best wishes to you all
JohnMark Asked:
John Please Reply
“Carnival Unplugs Cruise Ship Internet Cafe, Adds “Facebook” For Cruising
Carnival Dream Funnel at Sea”http://www.cruisecritic.com/news/news.cfm?ID=3332
John, will your blog be available on this service? Deceptive title eh? Unless you read the whole article, you might think Carnival was getting rid of their internet cafes.
So I knew it all along…it is Cruise Critic spreading vicious conspiracy theories ha ha ha – I jest but it is interesting how simple things on boards can get turned upside down and around. I have made a few incorrect statements but quickly recanted…thank God for Host Mach and other people on their toesI am actually double checking anything before I say it. The Carnival web page is quite good at providing factual information as does your blog.
I trust all is well at home with Heidi and Kye? While it is not easy being away from home, at least with today’s gadgetry you can get a sense of how things are going on. Head up…it won’t be long before you are home changing diapers!
MarkJohn Says:
Hello Mark
I think its best I let Stephanie answer this one as I have no idea if our blog will be available on the Fun Hub thingy onboard your Carnival Dream. As for the internet cafes being “unplugged” well that is as true as the rumor that my screen saver is a photo of Judge Judy in a thong riding on top of a Donkey.Stephanie – what can you tell us about the Fun Hub?
Just watch our video explaining the Fun Hub. Visit www.carnival.com/dream. Click on the “videos” tab and then the “Fun Hub” video.
Thanks Steph and thanks to you Mark for asking how things are at home…….all is well …………except we miss each other a lot.
Best wishes to you and your family
JohnPeggy T. Asked:
Hey John Heald-
I’ve only just discovered this blog. I’m looking forward to reading your past entries. Hope you’re feeling better.
You must be so very busy with your regular job and then answer questions and writing this thingy.I’m not sure this is where I should place my question, but here goes.
I’m cruising for the first time on the Triumph on the 23rd of this month (OMG, less than 72 hrs!)
I think it’s going to rain. I’m worried. I love the Ocean, read a lot, shy, can’t afford to lose money in the casinos or shop. I have little patience for kids that are not well behaved. Heavy drinkers make me uncomfortable. Crowds make me ansy. Can you suggest a place to hang out in case it rains? That won’t be that crowded and comfortable seating – other than the cabin, that is?
Thanks for your time and I appreciate any advice you can give me.
Peggy T.John Says:
Hello Peggy
I have the perfect place for you so pack your favorite books and get ready for a relaxing time. The place that will be paradise for you is on deck 3 and is accessible via the main lobby. There you will find approximately 75 sun loungers in both shaded and sun filled areas. Now, for some reason not too many people tend to “chill” there and certainly not the kids. So, it’s a great place to do…..well……….whatever you want in peace and quiet which as I was saying at the start of the blog is invaluable these days.I truly hope you have a brilliant time and let me know all about your cruise when you get home.
Best wishes
JohnJulie Anne Asked:
Dear John (Please Reply),
Thank you for replying to my earlier post, but I think there was some confusion.We are going on the Carnival FREEDOM in October, not the Carnival Dream (I wish). Is cabin 1001 on the FREEDOM an interior or an obstructed ocean view cabin?
I will remind you about the dining room arrangements closer to the trip. Thanks for your help!As for the bet (that Mom makes it to Platinum)…well, since neither you nor I drink alcohol, I’m not sure it’s much of a bet for either of us.
Thanks again,
Julie AnneJohn Says:
Hello Julie Ann
I am a bit thick. There is no point me trying to deny it…….I am not the sharpest tool in the shed……..I am not the brightest bulb on the tree………I don’t have all the dots on my dice ……. I don’t have both oars in the water……….sorry. I read your posting again and see that you wanted the information on cabin 1001 for the Carnival Freedom not your Carnival Dream……….double bugger.
Anyway, better late than never…………here is the correct information.It is…..the highest sub-category of INSIDE cabins (4G) – as it does have a window, but not a view (obstructed by the deck). We used to sell those cabins as outside cabins but realized that well……that wasn’t what it was really so now they are actually sold as inside cabins.
Let me know if you have a follow up question.
Best wishes
John
That’s all for today and I will continue to answer more soon. Thanks for all the comments everyone and I continue to ask you to post your honest opinions and thoughts so that the healthy banter continue.
I am very proud of our friend Stephanie Leavitt. She has helped make this blog one of the top ten cruise industry blog thingies and even though she eats tofu and has five pens in her top pocket, her skills and endeavors have been rewarded. Stephanie has been promoted to Manager, Online Publishing. She will oversee web content- blogs, video and photographic content.
So please join me in wishing her many congratulations and now she is an Internet manager type it means of course………………she will have to grow a beard.
Well done Steph – we are all proud of you.
Now………here is our other great friend Vance from PR with another brilliantly written press release ……………..about Fun.
Carnival’s New ‘Behind the Fun’ Tours Offer Unique Insight Into Line’s Shipboard Operations
I spoke to Big Tex on the Carnival Valor today about this as he has been running it as a test for a few weeks. He told me that it sells out every cruise and is getting rave reviews. Now obviously we have to be very security conscious here and the guests are all screened with one of those metal detector wands before they enter the bridge and engine control room. However, this is a wonderful way to go behind the scenes and I also hope that it is a small step in eventually being able to fling wide the doors like the days of old and have an opportunity for everyone to visit the bridge. Anyway, this will be fleet wide soon and if any of you take this tour I would appreciate your feedback.
Let’s have a look at a great photo from our deck party last night.
It is always rewarding to see what other cruise lines are doing with their entertainment and I want you to pop over to Justin’s blog which he writes from the P & O ship Ventura. Here you will see some fantastic highlights of their atrium shows and activities …………..here is his link thingy.
Boris is on vacation today so no Carnival Dream photos…….although……..I wanted you to see this extraordinary video of your Carnival Dream taken by a helicopter during sea trials. Here is the link thingy.
I know I have been “hyping” her a lot and when you look at that video …….. well ………… you can understand why.
It’s Friday……………..so here are my girls
Hello Bloggers,
Here I am again with a little update from rainy England.
After the very hot weather of the past few weeks, there is thunder and lightning and heavy rain while I am writing this and apart from the lawn liking it, I don’t mind the hot weather coming back again soon.My mum arrived in the UK and will be here with Kye and I for a couple of weeks. Of course she saw a big difference in Kye when she held her again and Kye is enjoying her cuddles with “Oma”, which is Dutch for grandma.
At least this way there is never confusion with John’s mum being Grandma and my mum being Oma. It’s funny how kids give them different names on their own accord. My brothers 3 children call my mum “Kleine Oma”, which means small grandma and my sister in law’s mum “Grote Oma” as her mum is taller than my mum….
It’s great having mum here, not only because we always have a nice time together and the days go by too quickly but this morning I was woken up with breakfast in bed……that was a real treat. I think Kye has a little sensor built in which tells her when to wake up and go to sleep. When I wake up in the morning and take a shower, she is still asleep and as soon as I am dressed, she wakes up. This morning she slept until I finished my breakfast, she is such a good girl!
She hasn’t been weighed this week so a weight update will have to wait till next Friday. We did do the baby massage again and as much as I would love to have a nice back massage right here, right now (!!) , she wouldn’t have it and let me know in a very loud way.
Kye also met her cousins Luke and Isabelle for the first time this week as my brother in law, Paul, is over with the children from Hong Kong. He left Suzanne at home working….clever man.
It now feels as John has been away forever…..Kye is 10 weeks old today but it feels like I haven’t seen John in 10 years…..I suppose having been together almost day and night for the last 13 years makes this being apart thingy a bit of a shock to the system. Everybody said, don’t worry the time will fly by, Kye will keep you so busy but Kye doesn’t really keep me busy Kye keeps me company and we have a wonderful time together. After the first few weeks getting used to having her around she is now just my little extension and it’s no effort at all to look after her and take her with me everywhere I go. Just like I couldn’t imagine life without John, it’s now “without John and Kye”.
I am reading in the many comments from bloggers who have just sailed with John on the Carnival Freedom that “all y’all” had a great time which is great to hear. He is having a bit of a man cold at the moment so if any of you will sail with him in the next few weeks please tell him to just “get over it”…..he is such a baby.
I asked my mum to take a photo of Kye and I together. I hope you like it.
Have a great weekend and till next week.
Heidi and Kye
I am not a baby…….I have a serious cold……..it may be swinebirdpigsarsplague flu ……………….how about some sympathy please……………baby my arse.
Heidi sends me photos of Kye every day and they make me so happy……….and ……… so sad…………..I love and miss them both very much.
I’ll tell you what though……….Kye is 10 weeks old and is more toilet trained than some of our guests ……………because………for the second time this cruise:
From: FREEDOM HOUSEKEEPING
Sent: Friday, July 24, 2009 11:44 AM
To: FREEDOM HOUSEKEEPING MANAGER; FREEDOM GUEST SERVICES MANAGER; FREEDOM GUEST SERVICES; FREEDOM HOTEL DIRECTOR; FREEDOM STAFF CAPTAIN; FREEDOM HOTEL ENGINEER; FREEDOM STAFF CHIEF ENGINEER; FREEDOM HOTEL ENGINE SHOP; FREEDOM ROOM SERVICE; FREEDOM CRUISE DIRECTOR; FREEDOM MEDICAL CENTER
Cc: FREEDOM HOUSEKEEPING
Subject: Main pool closed
Good morning,
Please be informed, main pool is closed due to vomit accident in the pool, after cleaning and sanitizing will be open again at aprox at 1:30 pm.
Thank you and best regards,
Mantas
Pools & Decks Supervisor
M/S Freedom
This time it was a 12-year-old kid who had “eaten too much ice cream” his mother said and then he went swimming. So because he puked up his vanilla, double chocolate, triple strawberry ice cream cone as per United States Public Health rules we have to dump the water and re fill again which takes about two hours. ……..the little bugger. It wasn’t the ice cream puke that was the problem……..it was the carrot and corn topping.
During these hectic days as a cruise director when for 15 hours a day I am “on the go” I often pause and look forward to the time when life is simply a rocking chair, a bit of ESPN, a nap and a rumpy pumpy dream. Right now though I spend most of my time on this bloody computer. It’s one big blur……..200 e-mails here, a need-a-bigger-penis spam thingy there, a quick Facebook, an eBay flutter, a Viagra advert, check the headlines, check the e-mail again, log off, log on…………..when will it end
Well never…………not even in old age. That’s because it appears that even Holland America are giving the older generation a chance to cybersurf thingy to keep the dribbling at bay. They have teamed up with Microsoft to provide Texpert classes and I have a guest here on the Carnival Freedom called Jacob who recently sailed on a HAL ship and who thought these classes were amazing. He tells me he can now use the internet and send e-mails and log onto www.latvianwomen.com……..he was disappointed we didn’t have similar lessons here……….maybe we should……..oh by the way ………..Jacob is 82 years old.
And so on this last day at sea before Nassau tomorrow I was hoping to wake up and see the sun……but I didn’t.
It’s been dry but the sun is nowhere to be seen……….there is it seems more chance of me dancing a naked tango with Regis Philbin then the guests getting a sun tan this cruise………and as I have said so many times…………that makes me feel sad and somewhat guilty.
It has also been a strange cruise although lasts nights Bedtime Story was hilarious and I will post some photos from it on the next blog. It has been though a cruise where people have wanted to talk to me in the strangest of ways. I had the very “happy” Southern Belle talk to me and touch my hair and last night after the show it got worse………I went to the cigar bar with my mate Al the comedian and Jaime’s ummmm……friend……and Cruise Director Kirk Benning. After a while I got the call of nature and that’s when it happened …… a guest wanted to have a conversation about what to do in Nassau……..at the urinal.
I couldn’t believe it……is it me or is this inappropriate. How could I concentrate on my flow and my shake when I am halving to talk about a bloody Dolphin Encounter at Atlantis? But as he was the guest and I am the cruise director……I pissed and I shook and I talked about Flipper and his mates.
Anyway, this event has forced me to give all you male guests who cruise with us a brief refresher course on toilet etiquette on cruise ships.
Let’s start with the urinal.
First, the basics. Men do not piss or poo in packs. You are not a girl. Position is important. If you arrive at an empty urinal, stand at the far left or far right, but never in the middle. This enables the next man to take the opposite extreme. If a third man arrives, he can take the middle slot, but it would be preferable if he abandoned the urinal altogether and went into a cubicle. Regardless of good intent, you should never hang around waiting for an ideal position – it may be mistaken for …..ummm….being George Michael.
Once in position, keep your eyes dead ahead at all times, even in the event of the captain sounding the General Emergency Alarm. If you have the misfortune to find yourself at the urinal at the same time as the cruise director, a simple “How are you?” will suffice. “What’s happening at the show tonight?” is too much. Other than that, there should be absolutely no talking. As for drying off, three shakes is diligence. Four is ummmm ……….. George Michael.
And so on to how to use one of our on board toilet cubicles. Unless you can’t get back to your cabin or here on the Freedom can’t make it to the main pool and you have to use one of the guest bathrooms…………never take a cubicle next to one that is already occupied.
Also, never make a toilet-paper seat cover. If the fact that it is girlie isn’t enough to dissuade you, consider the following findings from the University of Arizona: the average toilet seat has a mere 49 microbes of bacteria per square inch, whereas your desk has 20,691 per square inch. Which means eating your sandwich off the toilet seat is 400 times more hygienic than eating it at your desk, and your arse will survive.
Always leave the toilet bowl as you would like to find it, by which I mean wait to check it doesn’t need a double flush. As with the urinals, communication should be bugger all, even if the toilet paper has run out. Girls may warn each other, “Don’t go in there, I just used the last paper” – but with men, it is simply the next user’s misfortune.
Try to time your exit for when the rest of the bathroom is empty. On no account emerge proudly, passing comment to other passengers on how pleased you are with what just went on behind the closed door.
Oh, and lest you should be tempted to forget………….. always wash your hands.
Goodnight
Your friend
John
Look, friends — there are a few things you should remember before you comment. The space below is for you to post your comments about the post I've just written above. If it is something that's unrelated, please use the Ask John tab above. Now, while I may not be able to reply to your comment below, I do sit in my underpants almost every morning and read everything that is here. So feel free to comment on the comments and then if someone wants to comment on the comment to the comment then go ahead as well. Please be courteous unless the poster is French...........then you can say whatever you want.
Hi John,
Back on Bastille Day you published a blog titled “Chief”. I wasn’t sure what it
would be about, but later discovered it was about the Chief Engineer of the
Carnival Dream. I thought I would write about another Chief Engineer who had
worked for Carnival for many, many years.
Some people know, but perhaps more don’t, that Chief Engineer Raimondo
Nicita passed away in Catania, Sicily on June 19, 2009. Elizabeth and I were
planning to rendezvous with him when our Carnival Dream cruise docked in Messina
on Oct 22, 2009. Raimondo had even mentioned that he was thinking of taking his family
on one of the Carnival Dream Mediterranean sailings.
I have put together some information about Raimando on my website and hope to
add to it and improve it, but thought I would go ahead and share it with others.
http://www.zydecocruiser.com/CarnivalDream/GrandMed/08Messina/RaimondoNicita.htm
Thanks,
bill
Hi John!!
(please reply)
First of all… CONGRATS STEPH! I wish you the best of luck with your new duties!
Secondly… I FREAKED out when I started to read about the bridge and engine room tour! We want to do this SO BAD…. BUT… we can’t take 7 day or longer cruises! Why can’t you offer them to all of the cruises? We are limited to 5 days! With work there is no way possible for us regular Joe Schmo’s to take a 7 day cruise… oh how we would love to though! I’m bummed… please tell the powers that be to reconsider!
Thanks again to Heidi for the Heidi & Kye update. They are beautiful… you are a lucky man!
Stef
John:
This is one of those times when there might have been TMI!!! LOL (urinal, pool…..pick a subject)
Loved the picture of Heidi and Kye. Oma is a great photographer. My Mom and Dad were always Nana and Pop. (to all 21 grandkids, 32 great grandkids and and 2 great great grandkids)
As for the “hype” about the Dream…I believe it is because it is unique. She may have “similar” characteristics as the Conquest class….but she definately has her own style. Heidi is correct….bigger is not better. It isn’t how much you have….it is how talented you are at using what you have….(get you mind out of the gutter…I am talking about ship design!!!)
Speaking of talent…DJ’s zinger for today occurred during one of the 9,000 games of UNO we played today.
I won a hand and DJ had 7 points in his hand. I said “woo hoo…7 points” and DJ said “007″.
I said ” I wish it WAS 007 ”
DJ looked at me with this duh expression and said “Mom, it would still only be 7 points. And you say I am bad at math”
When he said 007, I was thinking 700 ….. not just 7 points. He got the biggest kick out of that.
Linda (Mom of your friend DJ)
John, that was information us girls always wanted to know, what goes on in the Men’s restroom! ROFLOL
Heidi, Loved the blog and pic! You are much too organized if a new baby doesn’t take all your time. I guess working on a ship and taking care of John all those years prepared you very well!
Hugs,
Diane
Beautiful photo of Kye and Heidi! So glad Heidi checked in with everyone.
Can’t WAIT to do the Behind the Fun Tour. Since space is so limited I hope I will be able to do it! The operation of the ship has always fascinated me and I am very anxious to get a bedhind the scenes look. If I am not able to on my upcoming Dream cruise, maybe I will have the chance on one of the other cruises I have booked for 2010.
Take care of yourself!!
Melissa
HI Heidi!!!!!!!!!
So keep up the good work is worth it. I can’t wait to meet her. BTW is she is like Vivi don’t be afraid to take her on the airplane. Like one of the bloggers said the other day is better to exposed them to this experience so they know who to behave. My kids are flying and taking cruises since they were little and they didn’t bother the people around us. I didn’t let them. I was always aware of the people around us. I was always so happy to see then behave like veterans. Just be prepare to cover their needs. You’ll see don’t be afraid. Just do it. It will be much easier now that she doesn’t walk. I’m glad you have your mom It will make me it easier for you to wait for John. Few weeks left. 
Take care y muchos besitos a Kye.
Kye sounds just like Viviana….she was a very good baby right from the start never gave any trouble and the good news is that she still doesn’t give me any trouble. I could do anything with her. She was just a happy baby and she is still a happy 20 year old woman.
Titi Nanni ( titi is aunt for us )
Congratulations, Stephanie01!! NO ONE deserves it more than you do. All the best in your new position but I can assure you that I’ll be terribly distraught if we don’t hear from you time to time on this Blog Thingy that you’ve put so much blood, sweat and tears into. Bravo.
Kye and Heidi look wonderful… simply wonderful and please pass along my howdies to Oma… Heidi, thanks for the pic and the blog entry.
All the best, my friend! Hope you find some sun soon!!
Ciao!
Host Mach
Dear John,
You forgot to mention that during the urinal usage that you should aim old blue into the urinal and not the floor. It always amazes me that some guys cant seem to aim the darn thing. Maybe they are the ones who all these internet adds for Enzyte are intended for.
Clear skies and fair seas my friend.
James & Nancy
The Cruzin2some
PLEASE REPLY JOHN
Explain to me why people would want to go on a cruise ship that has 22 decks, with 5000 guests plus workers? Is it because they want size. If it is, guaranteed you will get size and more Could you just believe what will happen when the time comes to stop at an island. My God the crush of people wanting to get off and on of the ship would be unbelieveable. Talk about complaints. Cindy complained about the hype for the Dream. I believe it isn’t hype it called PRIDE and I think all the companies have that for their ships old and new. There is really only one question to ask you and probably you can’t answer that at this moment but I’m still going to ask it. When we are on our cruise will it be possible for us to meet you some time during our cruise week? I know that you are very busy but will MaryLou and I have a moment to see you? I want to take some knew photos of you since you have been losing weight. You know, new ship, new man. It comes together. Thanks for trying to answeer my question and rememeber, it’s not hype but PRIDE.
Paul F. Pietrangelo
John,
LOL…… the show “volume” being too high takes the cake. Yes, shame on you, Carnival, for not providing individual volume controls on every seat . Hmmm, perhaps it is not too late to install Maxwell Smart type “cones of silence” on the Carnival Magic.
John, PLEASE REPLY
I wonder if the new behind the scenes tours will be available for booking before setting sail on the cruise….. I like to book ahead and I would prefer to avoid the mad rush to the Shore Excursion desk on the first day. True, it is fun to make new friends while standing in line but I have found that this works equally well at the bar.
Jim
John PLEASE REPLY
I love Fridays, picture day of your girls. Kye is getting so big and so beautiful. I think she looks so much like you Johan, I really do. Heidi is a great Mum, and is looking very pretty herself. I know how much you must miss them. You time will hopefully go fast so you can be with them once again.
Mike and I are leaving for our Alaska Cruise on August 5th. I am FINALLY starting to get excited about going. It is just so different from all the other cruises we have taken. We are also taking a 5 day/4 night land cruise from Carnival after the cruise.
I was thinking of taking a gift to Bubba. I read where someone else was taking a gift and it gave me the idea. I just do not know what is appropriate. Do you have any suggestions? I would rather it not be anything liquid as we are flying and you know the “rules” now. Any suggestions would be grateful.
I love all the news of the Dream, I so hope one day that Mike and I will be sailing on her.
Just a comment on your blog today.
To think I have gone all my life not knowing what goes on in a mens room, nor did I care. But now I know it is a process, a very very long process
Keep smiling John, you truly are one of the good guys.
My best to Heidi and Kye.
John,
Thank you for replying to my question, I have sent the post to you as you described.
That look in Kye’s eyes just scream – I want to cruise with Daddy! What a gorgeous little girl! Please give my best to your sweet Kye and Heidi.
Rolled on the floor laughing at the bathroom etiquette!
Regarding the noise complaint – I can relate, as an engineer that deals primarily with churches, it seems we always have to dance around those sweet elderly people that will ALWAYS find the loudest seats (whether right under the speaker or against the back wall under a balcony).
Thanks for the smiles John!
John: Please Reply…
I’m a bit confused and upset to learn that Carnival will now be offering tours of the ship (including the bridge and engine room) for a fee (and quite hefty I might add). What confuses me is that whenever anyone asked about touring the bridge or engine room you were quick to point out that it would not be possible because of security reasons. What has miraculously turned that around? Is it now NOT a security risk, or is it that the additional revenue makes the risks worthwhile? Seems a bit quirky to me.
Now having served 23 years in the US Navy and spent many days at sea on the bridge on the US Navy’s modern warships, I would welcome the opportunity to see the extremely modern technology that exists on Carnival’s Bridges, but sorry, I think paying for that priviledge is absurd, and I’ll just have to watch the videos on board. That’s my opinion.
Tim
heidi: i’ll see john on sunday and i will tell him to “buck up and get over it” for you. kye is adorable, she looks just like you and i know he is missing you both like crazy. we’ll try to entertain him next week!
john: i seriously doubt the casino will give drinks to ten players at the poker pro table with a $150 rake. that would take the whole rake for the round! not gonna’ happen dude. as a stockholder i don’t think i want it to! ha ha ha
smiles, bonnie and prince charlie
John, I don’t think you are a baby and I hope you feel better real soon. This week’s picture of your girls is beautiful. Keep them coming. I know you wear many hats on the ship but having to deal with the show being too loud is a little extreme. You handled it well, getting armed with all the facts before you met with the couple. Too bad for them that they didn’t appreciate all your hard work. I know we do.
See you on August 9th and thanks for taking care of our table for us.
Ellen and Dave
congrats to Stephanie!! and John I think $95 is a bit much for a ship tour..i can see MAYBE $50 if that but $95! too much money..just my 2 cents
Robert
John you lucky dude, what beautiful girls you have waiting on you at home. One of these days, please tell me I’ll be able to hug and hold Kye….. ah she brings smiles to my face. But where was that beautiful smile she gives us sometime?
Hugs to all 3 of you.
Now as a senior citizen who also wears hearing aids, I have never ever complained that the sound was too loud in the shows. If there was ever a problem with the sound it was because it wasn’t loud enough and Don had to hunt a speaker for me to sit under so I could hear. In fact that was on the fantasy BC2. Hearing aids have 2 settings that allow you to turn them down.So they had the option to move and also turn their aids down.
Heidi, I don’t want to take up for John because he is acting like a baby, But I have to admit that I took the cold after coming home from the cruise with him and it was a pretty bad virus. I got over it in about a week, but then I laid in the recliner for 2 days and slept while I was running a temp. So guess this time I might take up for John just a little bit, and maybe because he can’t get the rest that is needed to allow him to fight it off, his cold is lasting longer than mine did. But he may be pushing the sympathy bit a wee bit too long????
Carolyn and Don
Congratulations Stephanie. We’re proud of you
John – haven’t had one for a while, so PLEASE REPLY
1. Kye is so beautiful. Thank goodness she looks like Heidi and has your digestive system, as the opposite combination would plague her for life.
2. Noise levels – one of my bugaboos, particularly in automobiles. You know the ones I am talking about – you stop next to them at the light with your windows up and discover that you can’t hear your own, properly set radio and your car is vibrating as though you are in 1906 San Francisco. Next time, I will roll down my window and ask the driver for $80 – NOT.
3. Your comments about the toilet seat were hilarious. Most people do not realize how and where germs exist. You have done a public service, but why do I feel some guest will demand compensation because the CD stated it was 400 times more hygienic to eat off the toilet seat than the desk (presumably in their cabin, even though we know the stewards clean that desk with antibacterial cleaners multiple times per day).
One thing you did fail on – yes, wash your hands, but then use the towel you dry with to open the door. Assuming for a moment that the idiot before you left without washing his hands, your hygiene routine had no effect.
Best to all – and watch out for Southern Dreams
In fact, give her a kiss for me.
Jon
Stephanie congratulations! You have earned the promotion! Anybody who works with John for so long ….sorry John….earns a promotion!
Heidi I just LOVE the picture of you and Kye! Maybe Carnival should hire your mum to take pictures, she sure does a great job of it!
John…more information about your bodily functions. I think maybe you should just write a book about proper manners on this subject. I can see the title now…”How To Use The John For Dummies, By John”…oh I could get carried away with titles for that book…or you could just flush the whole idea..sorry…LOL.
By the way…it’s just a cold…stay in bed, cover up, get a nice cold Diet Coke….or act like a man and “buck up” as Heidi puts it!
John:
Forget to add that the “Behind the Fun Tour” would make an excellent Milestone Rewards Member perk!!!
And
CONGRATS COCOA STEPHANIE …
YOU ROCK!!!
Linda (Mom of DJ)
Great picture of Heidi and Kye. Friday blogs have become my favorite because of Heidi’s blog and the new pictures of Kye.
Hugs to all!
Charlotte
Heidi,
What a GREAT photo of you and Kye. She has the sweetest expressions, and I love her huge eyes! Thank you so much for the photo and update. I am so happy that you have your mum there with you. Enjoy!!! Very cool Kye got to finally meet her cousins. John is so funny with how much he misses both of you. . .we all know that besides loving you both to pieces, he misses all that you did to help him on board. Hopefully, soon, you will both be able to join him.
Have a wonderful week and we look forward to Fridays so that we can here from you and see more of you and Kye.
Thanks again,
Sheryl
Hi John,
Kye is absolutely beautiful! Thank you for sharing the picture and Thank you Heidi for the nice letter. It’s wonderful that thanks to the internet, all of us bloggers can watch Kye grow up. So, keep sending pictures!
Congratulations Stephanie, on your new title! You deserve it. You work so hard and we all appreciate you so very much!
John, please reply,
You have me excited. Carnivals BEHIND THE FUN tour..sounds bloody marvelous..Big question,is it planned for my Oct 3rd sailing on the Dream..If so, can we book prior to embarkation or will we do a quick sprint as is done with the running of the bulls to the Pursers desk to book it!!
Thanks again and I look for your witty words now every day..
BTW KYE is gorgeous..you are one blessed man!!
John,
Please Reply.
First I would like to thank Linda (Mom of Your Friend DJ) for her follow up comment to my question about Panama, Thank You
Only 63 days till I board the Freedom, I feel like a little kid just before Christmas. I cant wait.
I did have a question about the behind the scenes tour. Will this be available on the Carnival Freedom for my 9/26 sailing and can I book this prior to arriving at the ship.
Thank You for all you do John
my best to the beautiful Kye and Heidi
PS Tell msiwantmyowntable to bugger off
Hello John!
Thanks for for letting the ship know that I’m not a “wine smuggler”!
I’m not looking for anything from the officers I’m bringing the goodies for. The satisfaction of being someone that is not demanding this or expecting that is enough for me.
I recently saw a Mark Twain quote and thought of the difficulties Carnival has with rumors filling the void for facts. The quote goes:
“A lie can travel halfway around the world while the truth is still putting on its shoes” – Mark Twain
Keep up the good fight!
John O
Well never…………not even in old age. That’s because it appears that even Holland America are giving the older generation a chance to cybersurf thingy to keep the dribbling at bay. They have teamed up with Microsoft to provide Texpert classes and I have a guest here on the Carnival Freedom called Jacob who recently sailed on a HAL ship and who thought these classes were amazing. He tells me he can now use the internet and send e-mails and log onto http://www.latvianwomen.com……..he was disappointed we didn’t have similar lessons here……….maybe we should……..oh by the way ………..Jacob is 82 years old
Come on John . . . when’s the last time YOU were on a Holland America ship? Yes, average demographic may be a little older than Carnival (the reason why Carnival Corp offers brand choices) but check with Seattle, the average age on Holland America is 57. Now if you discounted all of the little hellions on Carnival, who puke in your pool, etc . . . take the kids out and average your demographic . . . You have some folks with walkers, so does Holland America. It is not a cruise line for old folks and dribblers . . . just a little more upscale and refined than Carnival. The folks who trash Carnival, having never experienced a Carnival cruise are being just as unfare as those who say HAL is the “older” “dribbling” generation. Try it: you might just fit right in!!
Regards, Richard
John, two beautiful girls and the Lady.
I do prefer the girls.
Sailing on the Lady very soon.
Only a cold: poor poor baby.
Ralf
What a beautiful picture of the girls! It is amazing to see the difference in her each week. How lucky for you Heidi that she is such a good baby. What a great Mum you have too pampering you with breakfast in bed. I look forward to your blogs on “Kyedays”.
John, sorry there is no sunshine this week and that you have a cold….if Carolyn can tough it out, you can too!
You guys should be nicer to each other and at least tell someone you have used the last of the toilet paper…but then you guys don’t replace the roll at home either…
Hey John!!!
I will be on the Carnival Fantasy for the October 31st sailing and bringing along 14 other people with me on this cruise. This will be my 12th Carnival cruise and the most special thing about it is that my first cruise was on the Fantasy when I was 6 years old in 1989. So now I am returning and excited to see all it’s changes. My question is, how do you book a S-1 or S-2 cabin? I have heard about these cabins and wanted to see the likelihood of being able to reserve it or find out how people get chosen to receive that room? I thought it would be a fun to book this room on my 20 year return! Please let me know if there is a special way…
Thanks!
Mandy Carter
Carnival Cruising Addict
John,
Last August we were on the Conquest for our 1st. Platinum cruise, the entire cruise was great. The only thing I can find that needs some help is when we were ready to disembark, we went to the “holding” room and were told we would be escorted off the ship (we were doing our own luggage) Problem was the Carnival rep. took us partway and showed us which door to go thru & left. This left us to “cut” in line in front of a lot of ANGRY people who made some really unfriendly remarks to us. I think there were only 12-15 of us so it didn’t take long. My suggestion is either they go ahead and escort the Platinum members out the door or at least have a sign that it is for Platinum members only. That way eveyone else at least knows why we are cutting in line in front of them and saves some really bad feelings. What do you think? Any other suggestions? We will be back on the Conquest again 8-30
Thanks,
Doug
Thanks,
Hi John!
Adorable picture of Heidi and Kye!
Sorry about the incident at the pool. Not a pleasant way to start the day.
Hope the weather improves.
Take care and have a good weekend.
David
Hi John! (please reply)
Wonderful picture of Heidi and Kye! I know how much you must miss them. My husband is off for job training for 6 months (he left exactly 3 weeks after we got married) and I miss him a lot.
This is just a follow up note. I had written to you a couple months ago asking for advice on who to talk to about the issues with our wedding cruise (April 26 on the Splendor). You had mentioned that you’d passed my concerns along and that I should hear from someone shortly. It’s two months later and I haven’t heard anything from anyone and every time we’ve called we just got the run around. I’m feeling more disheartened as more time goes by and I just hope that you can direct me to the right person/phone number. Thank you so much for helping, I really appreciate it.
Congrats to Stephanie! And I hope that the time from now until you get to be back with your girls goes by quickly!
~Andrea
Heidi & John,
GR8T Picture….
I have now turned my 15 yr old Lauren on to your blog. Upon reading/catching up on the blogs, she told me to tell you guys that she is currently in a High School which offers academies and hers is Early Childhood. She also told me to tell you that she got the award in her Academy and that she would gladly give up HS to cruise with you guys full time and take care of Kye while Heidi resumed her duties with John..!!! Isn’t that sweet of her!!!
When can she start? I’ll pack her bags for her!!
CONGRATS COCOA (PUFFS) STEPHANIE
John, I think Doug Lincoln has something there in his comment. Maybe you should have a sign on a stick that whoever leads the Platinum members down to disembark would carry holding it up high. It should read
“Platinum Members, When will you join them. All you need is 10 cruise with CARNIVAL”.
Let us Platinum members strut our stuff as we get off first.
BIG ED
Dear John ( please reply )
Sorry, John. I did not mean to confuse you with my question about the specialty restaurants. The only reason I mentioned Princess was because that was where I read the debate about “to tip or not to tip.” I was not asking specifically about Princess but rather the general concept of the extra charge for specialty restauarants. You have answered for Carnival but I assume from your answer that it may not be the same for all cruiselines? Guess I was wrong in assuming it was the same for all cruiselines.
Kye is beautiful and soon you will see her again…only a few weeks to go!
Mary
John Please reply:
Hello John & Friends
I’d suggest for a blogger’s cruise slogan:
“John can’t rumpy-pumpy right now,
he has to write his blog”
As you can probably tell I won’t be on the blogger’s cruise.
Now on to a more serious suggestion: I was on the Carnival Legend earlier this month. There were 4 ships in port that day which may have affected the supply of tenders, as lines to get back on the ship were extremely long. Would it be possible for Carnival to put up a few pop up sun shades for each line so that every now and then you could get out of the sun? They had one, but it and the water containers were right as you got on the tender which made them less than useful. It wouldn’t be too costly and could make the wait a lot nicer. Especially since reading the lastest news, the Cayman Islands have dropped the idea of a dock again (they changed governments.) Of course if you could give Platinum passengers priority back to the ship, I wouldn’t complain.
Thanks for correcting some of the mis-information that comes out of Cruise Critic. While it is a great source of cruise information, too many people post things of the “I heard from my sister who heard from her husband’s best friend who heard from his stock broker’s secretary” type.
Enjoy
Ron
Big Ed and Doug, they give platinum members a #1 zone tags now. The ones who carry off their own luggage go first then they call zone one and the platinum members go. We haven’t been told to go anywhere and be escorted off since our March cruise on the Valor.
Countess Carolyn
Congratulations Stephanie!!!!!!! We hope that the new job will be everything you are looking for in your career. But we hope you will be cruising with us in December on the BC4.
Heidi – thank you for your updates. Its like getting a letter from home. The picture is beautiful. I agree with the others about taking Kye on the plane. Eric was 6 weeks old when he took his first 6 hours trip on a plane. He was no problem at all. Now as adults both of our sons travel the world.
John – The Dream is beautiful!!! However, she looks more square in the back than the other Carnival ships or is it just the way the picture was taken? We can’t wait until we are all together sailing on the Dream BC4 in December. Lynn (The Fairy Godmother) and Mike
Hello!
Any idea where one would send a complaint for the layers and layers of electronic noise circling the planet that we must all be constantly picking up on somewhere in our psyche? Hmmmmm. Now compensation for that has got to be worth more than a fruit basket!
Your wife and daughter are lovely.
Cheers!
John,
I wanted to thank you for letting the CD on the Zuiderdam know about my friend and her husband. They were given a bottle of champagne which they were very surprised to get. After they got home and she called me, I asked her if they had anything left in their cabin that they didn’t expect and that’s when she realized why it was there. So thanks again, my friend!
Beautiful picture of Heidi & Kye. I’m sure you are counting the weeks until you see them again.
I hope to cruise with you in the future.
Cindy
Hi John,( Please Reply)
I hope you are feeling much better! baby kye gets cuter everyday, it won’t be long, you will be with your lovely ladies, I bet you are counting the days. John I just had to ask you a question, I just loved the Video you sent us Friday of the Carnival Dream, taken by helicopter during her sea trials, and I am in love with the song that is playing while the video is on, the Italian song is so beautiful, and the singer fabulous, would you possibly know the name of the singer and song? thank you so much! and much love, Hugs & kisses to Heidi & Kye! Michele
I agree with Big Ed. Great suggestion!
Congratulations, Stephanie. You more than deserve the promotion.
Heidi and Kye are both so beautiful that it is breathtaking. It won’t be too long until you are home with them again.
Dear John (please reply):
First off — love the photo of Heidi and Kye! I know you realize what a lucky man you are!
Now…to my question. Larry and I are booked on the Carnival Spirit out of San Diego on Dec. 5, 2009, to celebrate our 40th wedding anniversary, which will be on Dec. 6th. Wanting to make it very special, Larry booked us in a Cat. 11 suite, which was a wonderful surprise for me. I have no idea how people are chosen to join the Captain at his table at dinner….but is there any way to at least put in a request? It would be an unforgettable treat. And who to ask but the one person that seems to know “all things Carnival”?
Also….do you think Carnival will some day return to Europe? We so enjoyed our Mediterranean cruise with you and Heidi on the Freedom in May 2007. We still want to try the western Med or even the Baltics or a European repositioning cruise…and you know us: we’d rather it be with Carnival than any other cruise line!
Take care, and thanks for any info you can give me!
Terri
Hi John, Heidi and Oma, Thanks Oma for the great picture that you took of the girls, they are both very beautiful!! Keep the pics coming on the blog. Paula and Nelson in North Carolina
Hi, John!
It’s Sun. 7/26 & we just returned home after having spent a marvelous week sailing on the Freedom with you! We want you to know that the 7/18 embarkation & today’s debarkation were the smoothest we have ever had & Carnival deserves to be congratulated. We would have wished to have been able to personally say “see you later” (never good-bye) to you before leaving but last night & this morning were very busy for you & also for us. Don’t worry, we’ll catch you in another cruise! Thank you again for the gifts, we really appreciate them. Also, we were glad to get the past guest pins. Thank you for all the work you did to make sure that they would’t disappear!
We haven’t read this past week’s blogs yet , but we didn’t miss the beautiful Friday picture of Kye & Heidi! They look absolutely beautiful. We understand that you will be with them very soon, so please say hello to Heidi & give Kye a kiss from us.
Warmest regards & again thanks for a wonderful cruise!
The Santanas of Miami Beach
Hi John,
Being a platinum member, I enjoy the perk of getting to board without waiting in the long lines. But when it comes to debarkation, I would rather wait til the dust settles & get off at my leisure. I try to stretch the cruise out as long as I can. It ends soon enough!
Hi Heidi& Kye,
You both look lovely, as usual. All us bloggers so look forward to Kye Fridays. Thanks for taking the time to update us!
Aunt Joyce
How come Carnival Cruise Line goes out of their way to provide poor customer service to Carnival Concierge club members? In my case I have sailed on Carnival Cruise Line 33 times. Here are a couple of examples of the outstanding customer service that Carnival Cruise Line is famous for:
- On November 13, 2007 I sent a letter to guest relations. When I had not received any type of reply by the middle of February 2008 I posted a message on your blog. In the blog dated February 20, 2008 you had said that you were going to get somebody to contact me. I waited and waited for a reply that never came. On November 9, 2008 I posted another message on the blog. On November 11, 2008 I received an e-mail from you saying that you were contacting the director of guest relations. I once again waited for a reply that never came. In January 2009 I posted another message about having not been contacted. For a third time you had said that you were going to get somebody in guest relations to contact me. To this day I still have not been contacted about the letter.
- I usually receive the Summer issue of Carnival Currents during the second half of May. When I had not received the Summer 2009 issue by the middle of June I was going to send a e-mail to Carnival Currents. Initially I could not find an e-mail address. I ended up sending an e-mail to Carnival’s guest relations department. In the reply they said “As per your request, we have added you to our Currents magazine priority mailing lists; you should receive all future issues. ” Being put on a priority list for receiving the magazine is fine and dandy but what about sending the current issue (Summer 2009)? I have since found an e-mail address for Carnival Currents. In the more than a month since I sent an e-mail about not receiving the magazine I have not heard anything back and still have not received the Summer 2009 issue of Carnival Currents.
Dear John, (Please Reply)
I want to start by saying that I love your blog! I found it just after I booked our first Carnival cruise. We (Mom, brother, sister-in-law, nephew and niece and me) will be on the Carnival Liberty on August 15, 2009. This will be my brother’s and family’s first cruise ever, though Mom and I have sailed 4 times previously on Princess (kept it in the family!)
I have a question for you: on the cruise my sister-in-law will celebrate her birthday (August 19) and we are thinking of ordering her a cake to celebrate. However, we have opted for the “Your Time” dining option and I’m wondering if the cake will “find” us in the dining room that night at dinner and how we can insure that it does? And, which cake gets the better review – the chocolate or vanilla? And, would it be too much to ask if you could find a way to send her a little something to celebrate (we’ve got a nice, red rosette with “Birthday Girl” on it that we’ll convince her to wear to dinner that night!)? I really want to insure that she and the whole family have a wonderful vacation and become cruise converts the way Mom and I are!
Thanks and keep up the terrific work.
Cheers!
Donna W. (Montreal, Canada)
John,
I am with the “older” couple and I am 52 and don’t wear hearing aids! The sound on all the announcements and in the shows was way too loud on the “Conquest” a couple of weeks ago and my friends agreed! And just so you know ” wasn’t up to par either (although we met up with the Food and Beverage Manager and hopefully when we return at Christmas our luck will be better)!
Hi John (Please Reply),
My husband and I just got off the Freedom this morning and made the (not so) long trip home to Miami. I wanted to comment on the weather. No, don’t groan….it’s all good believe it or not! Hmmm….St. Thomas….was our 25th anniversary and my husbands birthday (lucky guy, huh?) and we spent it at the Secret Harbor resort over towards Red Hook. We had a great time snorkeling, scuba and then went for lunch. Somehow, we seem to luck out this way in that it started to rain, then pour as we sat under cover and enjoyed our lunch. Once we were finished, so was the rain! Antigua was great; we spent the day over at the Fort James beach. Great weather but clouded up later in the day. Not a problem as any time we were out of the water, we stuffed ourselves under a nice sea grape tree to stay out of the sun. Nassau…oh yeah, that was interesting! We wandered around sightseeing and window shopping then went to that great Greek restaurant for lunch. Naturally, it started pouring, then monsooning as we ate, nice and comfy under cover. We watched the wild rivers running through the streets and up over the sidewalks. The owners were kind enough to let us hang around for a short while after we finished stuffing ourselves and then we headed off into no more than a little sprinkle. So, while it rained, got cloudy, we had a fabulous time on the cruise! No need to apologize over the weather to us; we’ve learned to make the best of things.
Now, a couple of constructive comments: One is that as these ships get bigger and bigger, a better way of getting passengers off in port really must be found. One small hole in the side of a behemoth does not quite work. Even though two holes are used at times, they both lead to the same bank of elevators. I’ll walk up up to 4-5 floors but not 9. I can only hope that the new ship(s) coming out will address this more efficiently, otherwise it will take the better part of a day to disgorge all those passengers. Also, having the photographers stopping people on the gangway is terribly inefficient. Take the pictures after people are away from the gangway. Part of why I say this is because, after 25 years of cruising, one is not looking for any more pictures to buy. LOL! The other comment I have is the “one show only” issue. I’m not sure if you get to see, but there is simply not enough room in the theater for all that wish to go. Not that we didn’t make it; we usually do the “camp out a half hour early” thing to get seats.
Oh and last but not least, we’ll see you this coming Sunday the 1st as we reboard to spend yet another 8 glorious days with the Freedom!
See ya soon!
Linda
John (please reply),
For my next Carnival cruise can you please see to it that a “Ministry of Silly Walks” contest is held. I would also appreciate if only Waldorf Salads were served…..you gotta love John Cleese….anywho on to the serious bits….
My family and I are Carnival cruise fans, and now I’m a John Heald blog fan too. We’ve always appreciated the efforts of the Carnival staff (particularly cruise directors) and I think your blog really helps remind people how difficult a task you folks have. You do this in a clearly humorous way that I’m sure is indicative of your on ship personality.
We’ve had the pleasure of cruising with some memorable CD’s including Corey “The Birdman” and Malcolm “In the Middle”. Each had their distinctive personalities and performance skills that impacted the cruise experience in a positive way for the guests. Based on so many great reviews and comments it seems that you rate 1 or 2 notches higher than them in many people’s eyes. Heck, you probably taught those CD’s everything they know. Needless to say I am thrilled to know that you will be CD when my family and I board Carnival Freedom on the 8/15/09 sailing. Here’s hoping for some good weather and good times!
Couple of questions, if you don’t mind:
Will the “Ticket to Ride” show be performed on this cruise? I’m sure we would enjoy this show so I’m hoping it’s there.
I’d like to give you a celebration cigar for you to enjoy on your last cruise before you head home to see your lovely family. What kind of cigar would you like me to bring along for you?
As someone who used to run a major Las Vegas hotel and at time had to use the public restrooms, let me just simply agree with you, there is a time and a place for everything, the toilet is a place for two things only and neither of them involve a conversation, unless your George Micheal of course.
Hi John,
Please respond,
Is there anyway to ensure that Brad Tassell is the comedian on the Nov 2nd sailing on the Holiday? He is one of the fly-on comedians for the Holiday.
He is a great guy and has published some children’s books such as “Dont feed the Bully”. We are considering booking the last sailing and it would be great to see Brad again. (and Tori also-woohoo)
Dave
Good morning John,
Feeling better?
Congratulations Stephanie. You deserve it.
Another beautiful picture of Heidi & Kye. I saw litle Matthew yesterday, and he now weighs 12 lbs. Little chubby cheeks.
I saw my sister and asked her which ship she preferred – Star Princess or any Carnival ship. Her answer, of course, was Carnival. She added that besides the regular shows, there were no midnight shows or special performances. And no “Ships on a Stick”.
Take care of yourself,
Carol
Great to have a moment to read some of my favorite blogger’s insights , to see the Dream in her Sea trial and catch a glimpse of precious Kye and Heidi. You girls are beautiful. My grandson’s somehow named me “Nommie” which has stuck to my heart like toffee to the teeth…
Congratulations, Stephanie.
The Dream is a different looking vessel. Will be thrilled to be her guest on that wrap around aft………….Stay well,
Fondly yours,
Kap ( Kathie)
Greetings John!
First of all, Congratulations to Stephanie! That was a well deserved promotion!
Loved the picture of Heidi and Kye. Kye is certainly growing. She is a beautiful girl.
I am going to have to catch up on the blog. Will try to go back and look for important events.
Take care and hope you will soon be feeling better.
Ruth
Please reply.
John, I will be on the inaugaral cruise. Any thing special going on. I just noticed that Carnival is doing their inaugaral ceremony when the Ship docks into New York. I was feeling pretty special being on the first sailing.
John,
Please reply. I am posting because I read Clay’s post and your response above in which you mentioned the Ocean Players’ Club. My family has booked our last three cruises through group sales, and I must admit that even with all of the activities on board, I have some serious gamblers. We had a great time on the Freedom (7/12-7/18), but we did have one complaint that we tried to have addressed. As our group’s rep., I called corporate and got no explanation. Here’s what happened: My mom, who plays too much on the slots if you ask me, received two complimentary bottles of wine at dinner, strawberries in her cabin, several free drinks at the machine, and a tote bag, t-shirt, and hat. She was thrilled — not the problem. My aunt and uncle, however, are table players. As a matter of fact, they sat at the 3-card table whenever it was open — even through dinner. If you asked the dealers from that week if they remember them, I know they would. They never left except when the casino was closed. My uncle, hearing how my mom was receiving “treats” for her play, spoke to the casino manager about being rated and was told that they do not rate table players. When I came home and reread the description of the Ocean Players’ Club, I do not understand why he received no points or comps. If you have a system in place to rate slot players (the card in the machine), then there should be something in place to treat table players equally. I know that my aunt and uncle spent way more time and money at the tables than my mother did at the slots. It’s not that we won’t sail again, my uncle even has me looking into reservations on the Dream; it’s just that this was somewhat disheartening when the Players’ Club site describes rewards. They would have been (and are) comp.’d at any other casino. Please clarify why the two — table players and slots players– are treated differently. I spoke with corporate and received a complaint number but was basically told that I was just looking for “free stuff.” I wasn’t looking for anything — I wanted to make others in my group happy and assure them that the casino manager on our next cruise would treat them fairly according to policy. A free drink or two for them would have been a nice “thank you” for gambling all that money.
John,
I was starting to get excited about the “Behind the Fun” tour until I read the next-to-last paragraph of the posting. I could do without the “commemorative gifts” if it would cut the price from $95 to something more reasonable, and I hope I won’t be the only one to complain about it.
Carnival would make nearly $1600 in revenue on a tour that would take very little of any one individual’s time except for the tour guide. I’m sure the tours will fill up, but as one who would love to see the backstage aspect of the cruiseline, I don’t see $95 worth of value in the idea.
Great blog today!!!
Definitely keep “hyping” the Dream. Love the pics.
Heidi and Kye look more beautiful every day. You are one lucky man.
I do have to agree with Robert’s post above regarding “behind the scenes tour” – $95 is a little steep.
Congrats Cocoa Stephanie!!! You rock!
Dear John,(Please Respond)
I see your Freedom made the news this morning with Al Roker doing the weather in front of your ship in Key West! He even mentioned the Itinerary. Good publicity.
My questions are:
Will the Mahogany Bay Cruise Center be open for my Dream cruise on May 1st 2010?
Will the Dream be docking there?
Will the Chef’s Art be the only specialty restaurant onboard my Dream?
Send more pics soon! I’m having withdrawals!!LOL
P.S. My wife also slipped and fell on the Legend’s Marble floor. They had signs in place, but they weren’t visible behind the tinted glass. When the doors opened she took one step and ate it hard. We did go to the infirmary when it happend. Luckily she was just bruised a little. It should be looked at though. I’m not complaining, just offering a heads up.
no need to post, just wanted to remind John that he will be invited to our family cocktail party on Tuesday Aug. 4 at 4:45 p.m. in the 70′s Disco. We are going to be sailing on my 39th birthday(8/1) Wooo Hooooo
Dear John
I felt I just had to write to you to let you know what a wonderful experience we had on the recent Freedom Cruise to Key West – Grand Cayman & Jamaica..
We were the Scottish Family during the week of 12th July.
This was not only our first Carnival Cruise but our first cruise ever but it will not be our last.
It was a special holiday for us to celebrate our Silver Wedding and you and your crew helped us do it in style.
The facilities – crew and standards set were of the highest order and we thoroughly enjoyed our experience.
Carnival are advertised as a “Fun Cruise” Company and certainly lived up to this – from your own outstanding contribution to that of “Lock Hunter” “Mary” and “Jim from Virginia” and the rest of the characters it really exceeded our expectations.
The standards of food – cleanliness and service were second to none and in particular our waiter in the Posh Room Warren have
to be highlighted.
We will without doubt sail with you again
Thank you for a holiday we will never forget.
Regards
Douglas Janice Craig & Diane (The Barbour Family from Glasgow)
John, any special inaugaral events taking place on the first sailing of the Dream. I saw something regarding the inaugaral ceremony being held in New York. What a bummer.. I was originally booked on the either the Freedom/Liberty and was re-routed to the Dream. No complaints but I was getting pretty excited about being on the first sailing.
Hmm, two days and my post is still awaiting moaderation. Hmmm.