Fat Friday

July 31, 2009 -

John Heald -

68 Comments

I made it to Friday……..I had one day to go and it would have been an entire cruise without me posting a single guest complaint or negative comment. I had decided to not to do so just because I felt like I was concentrating on the one or two negative comments and therefore I had promised myself that this week there would be none. And it hasn’t been too much of a struggle. There have been no outrageous claims or demands and so far…….nobody has taken a crap in the swimming pool. So…….all was going well until yesterday evening when the Guest Services Desk sent me this charming e mail.
(more…)

Copyright 2011 John Heald. All Rights Reserved