Tuesday, November 17th, 2009...7:18 pm
Talking Cruise Directors
One of the many things we discussed today at the annual Cruise Director Conference was giving each Cruise Director their own Facebook page thingy so that they can stay in touch with the guests who want to keep in touch with their favorite Cruise Directors. Many are already doing this but doing so on their own personal Facespace book thingy which some expressed concerns about as their pages include photos of them maybe doing strange things with a solid gold ship on a stick. It was asked how many would like to have a company sponsored facespace page and while many said yes…………some looked on in horror……one CD had never even seen a Facespace book page.
Before the blog and before public internet pages guests or passengers as you were once known used to write letters………………remember letters…………and each week I used to look forward to these on home port days. Now of course the letter is about as popular as a fart in church and like the newspaper it will for sure die out completely and be as rare as a French war victory. In years to come, when mutated humans are born with cellular phones wired into their brains, it may be perfectly normal to talk with two people at once while texting a friend, checking your Facebook status, surfing the web and taking a poo.
For the moment, however, cell phone multi-tasking is the order of the day. I saw a colleague from our marketing department talking to a colleague, she was also on her cell phone and her eyes were constantly flickering towards the BlackBerry for incoming e-mails. When the CD conference started half the staff were texting under the table. ……………..it seems our Cruise Directors………….myself included are all showing symptoms of OTD, obsessive texting disorder. In the end it got so bad that our Senior Vice President Roberta Jacoby stated that anyone caught using their Eye phones or Raspberries would be tied to the smokestack, stripped naked and flogged with a wet Carnival beach towel by Fun Ship Freddy…………………….OK……………………she didn’t say that but she did tell us all to switch our electrical devices off………..so we did.
All except one Cruise Director who was seated next to me. I saw that he had not actually turned his phone off but put it in his man bag……….don’t even get me started on the man bag thing ………….and I thought I would play a little trick on him. I knew his number and so using the speed-dial on my raspberry I rang the number without his noticing. And so Roberta’s talk on increasing onboard revenue was interrupted by a pop song which seemed to be asking the question “Don’t You Wish Your Girlfriend Was Hot Like Me?”
Everyone stared…….and with a great flourish he grabbed his man bag, snapped it open, scrabbled through the crap he kept in there and found the phone ………… at which point I hung up. As soon as he put the man bag down, I rang again. On the third time the CD who shall remain nameless was given a massive bollocking by Roberta and all his colleagues at which point George Solano extravagantly switched the phone off………he then threatened to remove my dangly bits from the rest of my body using a pair of nail scissors.
I will chat more about our first day shortly but I must press on with today’s questions that need answering………..here we go.
Janet Willis Asked:
John, We are sailing on the Dream 2/27/10. My sister and I booked cabins next to each other-7219 and 7223. Carnival is telling us that the balconies cannot be joined together. We notice in pictures, that we have seen on line, that there seems to be a door that could be unlocked between the balconies. Is this true of all balconies?
This has me very worried, as the ship is so full there are no other cabins to move to.
Thanks so muchJohn Says:
Hello JanetI read your post and was a bit surprised so I decided to check with the Guest Relations Manager on your Carnival Dream. Here is what he told me.
John
These particular staterooms have balcony partitions opening towards main balcony doors therefore we are unable to open them and secure safely as we would. Here is the plan attached.
HectorThanks Hector. So yes Janet, I am sorry to confirm that the balcony doors cannot open into one large balcony. Please don’t worry though as the balconies really are quite large and will give you lots of great sea views as well as views of life on Promenade Deck.
I asked Hector to take a photo of your actual balcony and here it is.
I am sure you are a little disappointed but I promise you that you will have a brilliant time. Please let me know if you have a follow up question.
Best wishes
JohnCassandra Asked:
Dear John, please reply,
As I was cyber stalking the Spirit this morning via the San Diego webcam, I could not help but notice she is still equipped with the ugly old lounge chairs on deck! (The zoom capability on that camera is amazing!) Any thoughts on when those might be replaced by the new ones? I hate having to search for one that’s not broken, then fight with it to stay in position all day each time I reach for my Kiss on the Lips!Also, we have quite a group of piano bar fans cruising aboard Spirit on the 19th of Nov., is it possible for you to tell us who the piano bar player will be? We understand the current piano man will be signing off next week & we are dying to know who is scheduled to be next!
Thanks so much, John, for all you do!
CassandraJohn Says:
Hello CassandraAll the ships will have new lido lounge chairs by the end of the year including the Carnival Spirit. There really should not be any broken ones and if there are they are supposed to be repaired or replaced immediately. It is great to read how you and your friends love our piano bars. They have become a very important part of the entertainment structure on all of our ships and I am sure that right now you are enjoying the music and fun there. I know you will probably read this after your cruise is over but I wanted to say I hope you had a great cruise and to apologize for the late reply to your question.
Hope you had fun
Best wishes
JohnDan Asked:
John, Please respond to this question.On the CruseCritic board, some are claiming, complaining that a couple of Carnival ships, (Triumph being one) have NO heating system built into the ship.
I cannot imagine a ship being built without any heat and would guess that it would violate some SOLAS rule.
What say you?
Thanx
DanJohn Says:
Hello DanThanks for giving me the chance to answer this thread thingy question. I spoke to the ship this morning and the Chief Engineer confirmed that the ship does indeed have heating for the cabins. I wonder therefore if you could pass this along.
Best wishes
JohnAngela Guptill Asked:
Please reply:Thank-you for the touching message you wrote on Mr. Zonis. He reflected the entire persona of Carnival and its employees.
Question: Is there a charge for the thalassotherapy pool and can we book ahead of our cruise as we would for the Spa? Thanks much, Angela Guptill/Dream Feb. 13th/10.
John Says:
Hello AngelaI am glad you appreciated my piece on the incomparable Mr. Zonis. I will be posting a page full of tributes to him later this week. There is indeed a charge for the thalassotherapy pool which also includes all the other private spa facilities. Please have a look at www.carnival.com/dream to see all the different packages and then you can indeed pre-book online and reserve the treatments of your choice. I am told the new bamboo massage is spectacular.
If you have any problems booking or need my help with anything please let me know.
Best wishes
JohnErnie Asked:
John and the many Stephanies,RIP to Mr Zonis, he must have been a wonderful family man as well as a “mover & shaker” in the industry.
I have a request to make of all of you, we sail on our Carnival Dream on December 3rd, Cabin # 1263. 50 years ago on Halloween, Colleen & Ernie became husband and wife.
Yes, it was Halloween, as Ernie got out of Coast Guard boot camp on Wednesday, Colleen had to work Saturday until noon (we buried her uncle at 2 PM). We were married at 7 PM, had a light snack and left for a 3 day honeymoon as she had to be back to work on Wednesday, and I reported in on the following Saturday.
She joined me at my duty station mid January. She got $100.00 bonus for staying at the bank and $100.00 was big money 50 years ago.
This cruise in December is our gift to us, and is considered to be Our Anniversary Cruise!!!!!
I was wondering if something special could be done for my bride to surprise her. Please let me know.
Thank you,
ErnieJohn Says:
Hello ErnieI will be seeing you very soon on your Carnival Dream cruise. Please can you leave me a note at the Guest Services Desk onboard the ship reminding me that it’s your anniversary and I will send you a little something to help celebrating your wonderful anniversary……..looks like you married her for her money!
Yours is a wonderful story and I look forward to meeting you both.
Best wishes
JohnSusanne Asked:
John, please respond when you get time.I just cruised on the Carnival Legend on October 25 and here are my thoughts on the cruise. I know it is long but I tried to cover everything.
• Embarkation was quick and the staff was very friendly. The only suggestion is that it would be helpful if you had a station set up strictly for the handicapped (based on the criteria used by Carnival to bring them to the front of the line that is in queue) since this would make it easier for them and would keep the regular line moving.
• The food was wonderful and most of it was even better than on most of the other ships (except for the greasy bacon on the lido deck—sorry, I do not like bacon greasy).
• The “new” Captain’s Reception was nice and gave you more of an opportunity to speak with the ships staff. The “new” Farewell Party was very good with the band playing with the singers for the entire party.
• On Deck 2, to get from the front to the back of the ship, you must pass through the casino which is filled with smoke so this is an area for improvement. The other pass through options are Deck 3 which is crowded at the Photo Gallery or the Lido (Deck 9) which is a bit far to go.
• Also, when I asked for my Platinum Past Guest Pin, I was told that they were out and it was only suppose to be while supplies lasted. I thought this was to be an ongoing perk.
• Our Room Stewart Aldo Morales was extremely nice and full of personality, our team waitress Kobkarn was very sweet and helpful, and our head waitress Valentina was probably one of the hardest working people on the boat because she also ran the lido food area and was constantly on the run.
• All of the staff was extremely friendly in all of the departments so I can see why they were voted the best ship. I was also on the Carnival Legend last October and this was not the case (they were fine but not like this time).
• Debarkation at the ports and in Tampa was also well organized even with the tenders in Grand Cayman and Belize.
• Your assistant, Craig, did a good job on the events that he hosted so I am sure one day he will make a good Cruise Director.
• Your explanation of the comment cards was clearer that the other Cruise Directors—you simply said that the only passing grade is exceeded expectations.
• Please do not stop the chocolates on the bed because that is the first thing that my grandchildren wanted, even before the gifts.
• The Cruise Director (John Heald) was the worst I have ever seen——just kidding, you know that you are the best. I was disappointed that you did not do the Talent Show and the Bedtime Story but I had assumed there just was not enough time because it was a very busy week (and reading the blog now I do see that was indeed the case). I also want to thank you for what you sent me which was very thoughtful and I am sorry we did not get to have tea but maybe next time. If anyone has never cruised with John as the Cruise Director, you need to because what you see of his personality in the blog is magnified on stage, in his announcements, and with his on board television show. He is unique with his sense of humor and his own special touches that you will never see from other Cruise Directors. With your busy schedule changing, I have missed you actually as the Cruise Director except for one time before, so this time I waited to the last minute to book to assure you would be the Cruise Director and even verified it with one of the 343 Stephanie’s. You were great on the Blogger’s Cruise but everyone needs to experience you as the actual Cruise Director. I am confused though on how it was your birthday on this cruise because I thought your birthday was January 22 (the same as my daughter-in-law’s and the day after mine) but maybe this is just part of your show. I was sorry to read on the blog that you were not feeling well and I thought that might be the case but it certainly did not keep you from the well deserved title as being the Best Cruise Director. My favorite ship was always the Carnival Triumph because you were the Cruise Director and made it so much fun but now I might have to add the Carnival Legend to that list. I did hear a lot of comments from fellow guest that you were different and better than other Cruise Directors they had before. Thanks for making it a wonderful cruise for everyone on the ship.
John Says:
Hello SusanneThanks so much for this great review of the Carnival Legend. I am so sorry that on this cruise I did not host the talent show and bedtime story as it was replaced by the Halloween Party …………. personally I really missed doing it as well. My birthday is January 22nd, same as yours, but as you saw the staff played a trick on me by pretending it was October 31st ……… Halloween ……….little buggers. On that note would you remind me nearer the time that it’s your birthday as well as mine…………..you will see why then.
I read with much happiness your words of praise for the staff and crew and I will make sure I send this to Mr. Guna the Hotel Director who will pass it along to those concerned.
Finally I want to say a huge thank you for your words of praise and support for me. They are truly appreciated especially right now as I feel quite tired after all the traveling these past few weeks. So, until we see each other again I send my best wishes to you and your family and hope to see you soon.
JohnKathy M. Asked:
Hi John, Please reply.WOW, what a schedule you will have for the next two months, I hope you earn flight miles for all the traveling you do on the airlines (To bad Carnival did not give you a bonus for all the miles you have logged, do you know who many you have logged).
The reason I am writing is, where can someone get that cute bobble head of you, I just love it. I had never seen it before (I saw it on Bill (Zydecocruiser) from ZydecoCruiser.com pictures on the Splendor). I bet if you sold them through your blog you would make enough to get that Austin Martin car that you want (I know I did not spell it right, but you know which one I mean, your dream car).
Also have you heard yet when the Bloggers cruise will be in 2010, I am hoping it will be while you are on the Carnival Spirit (I keep praying everyday).
Please send my love to Heidi and Kye.
From your #1 Bloggy Thingy Fan
Kathy M.John Says:
Hello Kathy MI am about to give those silly bobbleheads away again on the Bloggers cruise on December 3rd. We have lots left so they will be an extra gift for the people sailing with me. If we have ones left over…………and I expect we will…………I will find away to sell them online………maybe we could give the proceeds to the St. Jude Children’s Hospital? Anyway, I will keep you informed about this and I want to say a special thank you for being your usual kind and considerate self. I am always very happy to see your posts.
Best wishes
JohnScotty Asked:
John (please reply),My wife and I have decided to celebrate her 30th birthday with our first cruise on the Carnival Dream (Jan 30 – Feb 6). We are more than excited to explore the ship and also the ports of call.
Any ideas/tips to make a special b-day ever more special on the Dream?
ThanksJohn Says:
Hello ScottyThis will be your birthday cruise and my first one as Cruise Director so we will both have lots to celebrate. Make sure on the night of your birthday you eat in the fabulous Steak House, you really must not miss this. Then you must not miss the Laser Show on lido deck and in fact none of the shows. However, on your birthday, after enjoying the Porterhouse Steak or the Maine lobster tail you will need to laugh off all that super food and so a trip to the Carnival Comedy Club should do the trick. Your Carnival Dream has a host of new facilities and on the morning of your birthday try the slides………..all of them…………..including the Twister. This will be a birthday you will never forget. Oh and don’t forget to have your wife write a special birthday celebration Dear John letter for my live morning show so I can tell the ship about your special day and maybe send you a little gift as well. If you have specific questions about the ports please let me know. If not………..I will see you soon.
Best wishes
JohnDavid Asked:
Hi John. -Please Reply-You are always so accommodating whenever any of the readers make special requests, so I figured I should give it a try. We sail on the Carnival Dream, March 27, 2010. Could you please make sure we have sunny skies and calm seas? Your help is appreciated!
Seriously, just a couple questions about My Carnival Dream.If you choose assigned late dining, can you decided once on board to change to anytime dining?
Also I know it’s far in advance, but do you have any idea when the behind the fun tour will be offered? Is it the same day each cruise, or is it up the CD when it’s scheduled?
As always…..THANKS!John Says:
Hello DavidIf I was to discover a Genie in a bottle who gave me three wishes I would ask for an Aston Martin DBS………a date with Megan Fox’s bottom and that as a CD I could control the weather. Until I meet the elusive Genie I will do what I always do and hope and pray for clear skies. As far as dining is concerned the time you are assigned is what you will have to keep for the entire cruise, meaning you can’t switch out to anytime dining on a random night. Obviously the reasons for this are all about scheduling tables and servers etc and this is something we need to do way in advance of the cruise. If you would like me though to help you with a dining request, please let me know. The Behind the Fun tour is now available on every ship in the fleet and is always scheduled for the last day of the cruise, usually to start between 9 am and 10 am. It is a great look behind the crew only door and I hope you get a chance to take it.
Best wishes
John
That’s all for today, more of course tomorrow.
You know the power of the blog, the twitter thingy and as mentioned at the start of my musings today, Facebook…………..is extraordinary. Have a look at this story which originated on Princess Cruises’ Facebook page and was picked up by the national TV stations.
Golden Princess Cruise Ship Makes A Daring Sea Rescue (click here to read the article)
Congratulations to the Captain and crew for rescuing both the couple and their trusty dogs and I am glad that this story was picked up by the networks……….it’s a sad story with a very happy ending and thanks to the internet it’s a story we can all share.
I wish Princess Cruises had a blog though.
Usually I write my blogs to you in my underpants early in the morning. Today I write to you in my underpants in my cabin here on the Carnival Imagination ……………..at 12:20 am.
It’s been a long day of talking and listening as Roberta and JC, the two folks in charge of Hotel Operations and Entertainment both set our their vision for the Cruise Directors. Before they spoke we had a visit from the people in marketing some of which had beards and all of which used words that had most of the CD’s doing their Scooby Doo impression……..”uhhhh.”
Anyway, it was a very productive day and although there are one or two things I can’t share with you just yet I can let you know some of the things we spoke about ………….here they are in no particular order.
1. The photo department is experimenting with some new and exciting features for purchasing photos. On the Carnival Dream and soon to be rolled out on other ships, is a camera capturing your excitement as you come down the water slide.
2. The Cruise Directors have been charged to use the open decks more at night including using the Serenity Decks. This is already successful on the Carnival Inspiration who feature a Mojito Madness Party, a Cozumel Sunset Sailaway and Cigars Under The Stars. Expect to see more activities then at night out on deck…………..I personally think this is brilliant as we don’t do nearly enough to utilize our open spaces.
3. It was confirmed that as of November 21st ships that hold Past Guest parties will be providing our Platinum guests with their pins and that by the same date the onboard shops will have them for sale. This includes the 3 and 4 day ships that do not currently hold repeat guest functions.
4. It was confirmed that the widget has been replaced by the Carnival funnel as the symbol of the most popular cruise line in the world. You can expect to see all of our collateral materials changing over the coming months. This will include all the signs and onboard printing.
5. By the end of January you will see a new version of Carnival Capers across the fleet. I can’t tell you too much more about this just yet but I saw an early copy today and I know that you will all love this upgrade. Stay tuned for more information on this.
6. We spoke in length about our partnership with St Jude children’s hospital for sick children. We came up with two very exciting ways to get you involved. I wish I could tell you more but the men and women with beards will want to cross the I’s and dot the “T’s first but as soon as they do I will make sure you are all the first to know. I already told the bearded ones that just as you did for the On the Deck for the Cure walks………..they can expect the full support of this wonderful blogging community.
8. As mentioned earlier the Cruise Directors mostly ……………….not all……………….wanted a Facespacebook page. So, let me ask you all…………..how many of you would like to see our Cruise Directors have their own page on Facespace ? Please let me know.
9. Finally today we spoke about what makes a great Cruise Director. I thought about telling you what the people at the top thought were the top three requirements but instead I thought I would ask you…………..what do you think the top three things you look for in a great Cruise Director are. Please let me know.
As we are doing a quiz……….let me ask you two more questions.
1. Which CD is this?
2. Which of our current crop of Cruise Directors used to be a miner specializing in explosives?
Tomorrow we start the day with a Q and A session with our surfing, break dancing President Mr. Gerry Cahill. I of course will be bringing up some of the points you have asked me to and will be reporting back to you on what we discussed.
One thing we will be discussing tomorrow is the Carnival Legends show which is still very popular. I thought will be pushing for a revamp of some of the Legends the guests portray including the removal of Brittney Spears.
I personally don’t think she has the right to be on the stage with Frank Sinatra, Elvis and Aretha Franklin……….true legends of course.
I know that thanks to Vance Gulliksen-like brilliant PR we are led to believe that Britney Spears is totally normal again despite the fact that the last time I saw her on TV her eyes had the look of a sheep in the back of the slaughterman’s truck. Who to replace her with though…………..that is the question…………….any suggestions?
Time for bed. I am in an inside cabin and I must admit the old curtain over the window that isn’t a window is pretty cruel…………….it’s a window…………..bugger………….it’s a wall. However, the new upgrades the cabins here on the Carnival Imagination are fantastic. In fact, they look just as good as the cabins I have stayed in recently on your Carnival Dream and Carnival Legend. The bathroom is larger and the flat screen TV and the fittings really do look stunning.
However……………let’s have a look at the Penthouse or Owners Suite…………….which remember is now available for purchase.
Lots of stars have slept in that bed. The Back Street Boys, Motley Crue’s Vince Neil and of course one can only imagine the various assorted females and farm yard animals that accompanied them.
However, they are not the only ones as one time ………….the Penthouse was being prepared for the arrival of our Chairman Mr. Micky Arison.
The door was open and so I grabbed Heidi and we sneaked into the cabin for some Penthouse rumpy pumpy…………….Heidi was worried that we would be caught………….I told her not to be worried…………..as I would be in and out in three minutes.
Goodnight
Your friend
John
55 Comments
November 17th, 2009 at 8:07 pm
Hi John. Please reply when you get the chance. I hope this isn’t a double post. I tried to post 2 days ago but my entry went into “Your comment is awaiting moderation” hell so I don’t know if you ever got it. I thought I’d try again.
My husband and I just returned from our Miracle cruise 11/4 – 11/12/09. We had a great time. Everything was perfect from the food to the shows to the ports to the wonderful and friendly service of every member of the crew we encountered. I just love Miracle and was so happy to get back to her. She did not disappoint and I cannot wait until I book my next Carnival cruise.
You were right when you said we would love Malcolm as the CD. He was very funny and very informative and we really enjoyed him. He has a wonderful sense of humor. He really made me laugh over and over again. WooHoo! He also did a tribute to our American Hero’s on 11/11 which was Veterans Day and the night of our farewell party. He asked all the vets in the audience to stand up then invited them to come on the stage with him. There he had each one introduce him/herself, tell their rank and their type of service and how long each of them served. They all got a standing ovation and it was a wonderful way to remember our Hero’s on their special day.
Malcolm also organized the “On Deck for the Cure Walk” for breast cancer like you said he would. I was very glad to see that this was going to happen and thank you again for sending word along to Malcolm to see it done. Unfortunately, even though I did make my donation to the cause, I missed the walk.
Going through the capers while sitting on deck that day I noticed that the walk was taking place and the meet time was 11:45am outside the Bacchus dining room. You know I wanted to do this walk because someone close to me had just been diagnosed and had her surgery just before I left for the trip. So I went to the meeting point where I saw several people already waiting there with their walk T-shirts and wrist bands. “How did you get those already?” I asked. They told me that an announcement had been made over the PA system the night before saying to go to the Formalities shop to sign up for the walk. I never heard that announcement so I ran up to the Formalities shop. I was only gone about 5 minutes but by the time I got back the group was gone. I assumed that for a walk they would be going around either deck 10 or the walking track on deck 11 so I ran up there to catch up. I was wrong; they were nowhere to be seen. I never did find them and completely missed the walk. I later found out they were walking around deck 3. I felt bad that I had missed the walk but at least I got to make my donation to the cause. But I was really annoyed that I never heard the announcement.
Which brings me to the only thing I had a problem with the entire week. Two times during our stay the alarms went off in the middle of the night in our cabins, each time at around 2am. It was very jarring and quite frightening and each time I had a very difficult time getting back to sleep. Now, do not get me wrong. When a person is ill or injured or in trouble the crew, the medical staff, the officers, absolutely everyone who can help NEEDS to know about it immediately. However, I do not see the point of waking up every passenger on board at 2am as if there was anything we could do to help. They were also the only announcements that were made over the PA system directly into the cabins. Regular, routine announcements, the ones we really wanted to hear like the announcements Malcolm made about activities or changes in schedules and/or the announcements from the Captain about weather updates etc. were broadcast on the PA system in the public areas and in the hall ways only. I missed basically every announcement they made when I was in my cabin. And even if I happened to be on our balcony I usually couldn’t hear the announcements if the people on the balcony next door were just having a quite conversation. If they didn’t stop talking, I couldn’t hear a thing. The only way to guarantee that you hear the announcements while in your cabin is to keep the door propped open. A little awkward if you’re trying to dress. I missed the On Deck for the Cure walk because I never heard the announcement. But I on deck 7 knew at 2am that the ship’s doctor was needed on deck 5!
I just don’t get it!
It was really annoying and the only negative thing about the entire week. It would be very nice if they could figure out a way to re-route the announcements so that the announcements that come into the cabin are the one’s passengers really need to hear like the CD and Captain announcements and true emergencies, like if there is a fire or if there is a true ships emergency every passenger needs to know about. The other announcements should be in the crew and medical quarters where the people who are trained to help can hear them but not disturb every passenger on the ship. Don’t these people carry pagers???
But all in all it was a wonderful, fabulous and unforgettable cruise. Well worth the 11 months wait to get there. I can’t wait to go back!
November 17th, 2009 at 8:18 pm
John:
Wow …what are you trying to do…double our fun??
LOL
The CD in the picture is Steve Cassel.
The CD that worked with explosives is a guess….Ryan F.
Three things I consider important in a CD……
considering the most important things that they do is never seen by the guests….I will talk about 3 things that have been important to us.
1. Personally, the care they have given to DJ and his issues. There is an old saying that the measure of a good well done is when that job cares for the “least of us” (folks who have disabilities).
This is where all (but one) of Carnival’s CDs have managed to exceed even our high expectations.
They not only “did their job”…. but they truly cared about him. The proof of that is how comfortable he has been on his cruises. It is the only reason the Dream Bloggers cruise in December will be number 33 for him.
2. Willingness to listen and do their best to assist when something goes wrong. Again, anyone can “do a good job” on a cruise that has no issues.
And this does not mean they will be able to completely correct the problem…but being willing to listen and make an honest attempt is all anyone can ask.
3. I would like to see the Cruise Directors have the ability to be more visible. I believe that there should be a PA that assists the CD and ACD on every ship. I think that Carnival is wasting a CD’s talent and personality and charm … on “administrative duties”.
About the Facebook….NO, I do not think they should be required to have one. Those that want one…have them…and should be allowed to add (or NOT add) anyone they choose. Those that do not have one, should not be required. I think that is just asking to much of them. Remember how tiresome it was when someone got your email address???
To date, we have sailed with a little more than half the CDs (many of whom have now retired) and look forward to sailing with many more.
Maybe even you one day!!!
Now GET SOME REST!!!!
Linda (Mom of your friend ~ and little brother to most of the CDs~ DJ)
November 17th, 2009 at 8:21 pm
John:
Just for clarification….
“the least of us” in that old saying is refering to the “exceptions to the normal rule”……
not that children like DJ are of “less value” than anyone else.
In case you had never heard that old saying in England.
Linda
November 17th, 2009 at 8:32 pm
Please respond
Is all the ship’s pins going to be available in the gift shop or just the one for that particular vessel?
The CD pictured is Steve Cassell. My #1 thing is having the CD accessable to the passengers instead of hidden away in the crew areas.
Our sailing on the Fantasy last week was disappointing in that we were mislead. We received a letter stating that the ship would not be docking in Costa Maya due to “unstable weather patterns”. The seas/weather after a hurricane has passed are usually the most stable you will ever see. The NCL Spirit docked at Costa Maya on Nov 6 and again on Nov 10. The HAL Wyndam docked on Nov 13, the day before we were scheduled to.
Many people said they would have cancelled the sailing had they known the port was going to be switched. Remember we were already shorted one day of the sailing. Many people were looking forward Costa Maya as most have not been back since Hurricane Dean struck in 2007.
I understand the two reasons for the switch and they had nothing to do with the weather. A lot of people followed this storm and knew what conditions were out there. There are times that Costa Maya is unaccessable BUT this was not one of them.
We still enjoyed the cruise and enjoyed meeting back up with several crewmembers from the Holiday who transferred over.
Hennie did an excellant job filling in for Noonan when he got sick for a couple of days. Stan and Mersin (MD) are always fun in the dining rooms.
Dave
November 17th, 2009 at 8:33 pm
John please reply….
Hello, John!
Since you are attending the Cruise Directors Conference with the big shots, would you please take this opportunity and bring up the subject of crediting the guests that sail on cruises 12 + days for 2 cruises instead of one? We really think that longer cruises deserve to be count as 2. Thank you for taking this into consideration.
We are very excited because today we booked a 1-wk. cruise on the Dream sailing from Pt. Canaveral Dec. 12-19. Originally we were thinking on doing that in the Spring, but there was a tempting offer that we couldn’t refuse! So, we’ll be back from the Freedom cruise Nov. 29 and a few days later we’ll be driving up North from Miami Beach on I-95 to Pt. Canaveral to board the Dream on Dec. 12! Isn’t that crazy? Now you can really say that we are hooked on cruises!
Warmest regards to you and Heidi and big kisses to Kye…. We miss her pictures so much!
The Santanas of Miami Beach
November 17th, 2009 at 8:33 pm
John, here are my 3 qualifications for a good Cruise Director.
1. The humour of Robin Williams
2. The spontaneity of Robin Williams
3. The looks of George Clooney
Sorry John you only score 2 out of the 3 but I don’t look like George Clooney either.
John, does the Penthouse or Owners Suite come with bathrobes in the “THESE FIT THE REST” size Just like the ones you will have for me on the bloggers cruise. The BC this year not the one next year.
BIG ED
November 17th, 2009 at 8:37 pm
John, NO to Facebook. Facebook is forever changing things for the worse. Make them have a blog here on WordPress just like you.
BIG ED
November 17th, 2009 at 8:44 pm
John, I love the double blog tonight
, Ok who needs a bollocking??? yes that cabin will be fine for us 
where do we sign up? Ok guess my pin question was answered 
were going to port canaveral tommorw to welcome in the dream :0) Cant wait to be on the dream with you in January 
big Fans as Allways,
Frank and Bridie
November 17th, 2009 at 9:14 pm
Ahhh!! A blog so nice you did it twice!!! Wonderful!
My only comment about the facespace thingy is that I don’t. I don’t tweet, face or spot. Is spot one of those? Dunno.
Anyway, plenty of folks on Cruise Critic are excited about the new association with St Jude’s. I am as well. Here’s hoping we can do as good a job for them as we did for the Walk for the Cure.
I think using the public spaces at night is a great idea! They are under utilized with the exception of the Sea Side Theaters.
Please pass along my howdies and thanks to the great folks (meaning cruise directors) at the meeting with you.
All the best!!!
Ciao!
Host Mach
November 17th, 2009 at 9:17 pm
John,
Thanks for all the updates and the teases for upcoming surprises.
I think John bobbleheads up for a donation to St. Judes would be wonderful. Make it so number one.
Hugs,
Bobbi
November 17th, 2009 at 9:22 pm
Dear John
Youre soo baad and soo dam funny, with the phone. LOL………………………………………
The Penthouse is awesome
Great Pictures. I can’t wait to see the pictures of you and BIG ED on the Water Slide, and my hubby as well, with the new Camera equipment.
I think the CD’s should ALL have facebook pages but how will they confirm ALL the guests who want to be their friends especially if they were awfull Mr & Mrs Sourpusses? Just a thought…
I am bad at faces so I can’t tell who the CD is behind the hand….
The changes you are talking about are sounding good.
Take Care, Have Fun
See You Soon
The Tuckers in Florida
Elizabeth & Arnold
November 17th, 2009 at 9:23 pm
are any of the stephanies proofreading the blog? ha ha ha
i like the facebook idea. i think they should write about the antics of people asking for unreasonable stuff and maybe eventually it will stop! you know, like where is the mahjong game? remember THAT woman?
smiles, bonnie and prince charlie
November 17th, 2009 at 9:27 pm
answer to #1.
Steve Cassel
November 17th, 2009 at 9:30 pm
Hey John,
I think that the CD’s having Facebook pages is a great idea. In fact, you could mention to Wee Jimmy that I have been patiently waiting for him to accept my friend invitation on his page for a while.
Til next time
Kevin
November 17th, 2009 at 10:17 pm
Hi John,
I think the idea of using the open decks more at night is a fabulous idea.
Quiz answers:
#1 – Is it Steve Cassel?
#2 – Is it Stuart Dunn?
What makes a good CD??? — I think someone who is a good/great CD will be someone who is customer service focused, adaptable/flexible, fun, compassionate, and a good leader/mentor for their team. All the while, having the inner personal strength to do your very public job with little or no time off many months in a row.
Clair
November 17th, 2009 at 10:34 pm
Wow the penthouse is something. I’m just a small retired grade school teacher from Amherstburg but lucky to be able to a have a balcony cabin on the beautiful Carnival ships ( Legend, Freedom, Valor and on January 23rd the Dream and more in the future ).
Remember John to discuss about baseball type hats on the Carnival ships just like the ones on Cunard which my friend brought back for me.
Rest a little and enjoy your discussions.
Paul F. Pietrangelo
November 17th, 2009 at 10:44 pm
John (Please reply)
I know you get a lot of requests and I applaud you for doing your best to respond and accomodate as many as you possibly can.
I don’t have a request, but just a question. My husband and I will be sailing on the Carnival Dream on 2/27/10 along with a few other relatives. I know you will be the cruise director (YEA!). I read in yesterday’s blog that Todd had scheduled a Thriller Dance Class while the Dream was in NY. That sounds like so much fun. I’ve always wanted to learn those moves. Is that something you do on every cruise or just certain ones? Take care and I hope I get to meet you.
Penny Mc
November 17th, 2009 at 11:05 pm
Hi John,
Please reply,
After seeing the Penthouse on today’s blog (11/17) I feel that those kinds of cabins should be given to you (except when Mr. Arison is on board, got to keep the guys with the beards happy) when you are working, so you kind of have a feeling of being in your own apartment instead of being in a small cramped cabin on a big ship. Just think if they let you and Heidi have a Penthouse like this (or even one with a another bedroom for your little angel Kye), it would almost like having your own apartment, but it would be one that is at sea. I would say that you have earned this extra perk, since you have been a very faithful and extremely devoted employee for over 22 years. This is just my opinion.
As to the facebook question, that is a tough one. It would seem to me that as long as it does not interfere with their job performance then it would be OK, but you even brought up about how some people won’t even turn off their Ipod’s or Cell Phones without being told to. Some people get very addicted to Facebook and that can happen even with CD’s, but my big question is where are they going to find time to answer all of these people’s questions and still do their CD job, that in itself requires more then 8 hours a day.
AS for dropping Britney, please do, bring greats like Dean Martin, Patsy Cline, Barbara Streisand, Loretta Lynn and your favorite Dolly Pardon. There are so many great entertainers a lot better then Britney Spears. What might be a good idea for your Legend show is to do it with entertainers from the 40’s like Frank Sinatra, Dean Martin, Sammy Davis Jr., then have a couple from the 50’s like Elvis Presley, Paul Anka, etc, then some from the 60’s, and the 70’s, this way you are covering all the age groups that sail with Carnival. The one age group that is really left out today and that is the people who were teenagers in the 40’s and now the 50’s. Where I live there is no radio stations for them and that is so sad, so I feel that it would be real popular among the older folks to be able to hear some music from their young age period.
Enjoy your week at the CD’s meeting and please I hope you can post when your bloggers cruise is going to be for 2010 so I can book it (but only if you are on the west coast since I can’t travel to the east coast).
Please give my love to Heidi and your little Angel Kye.
From your #1 Bloggy Thinggy Fan,
Kathy M.
November 17th, 2009 at 11:06 pm
hi John,
i live in Quebec city, my first language is french, so sorry if my english writing is bad. we wrote a complaint letter to customer service last september and never receive any call, any email, anything. it is our third cruises with carnival in less then 2 years. anyway, i did not want to explain here the problems and the essence of the complaint because this is not blog matter but could i talk or sent again my email to someone in charge(director or above) who could take care of it and have the courtoisie of writing or talking to us back. i feel that carnival don’t need us as customer so …
best regards
Martin
November 17th, 2009 at 11:13 pm
JOHN, PLEASE REPLY
John, I read with great trepidation your comments on the November 17th blog indicating that the Serenity Deck may be used for night time parties. I desperately hope that’s not true.
We have booked our first Carnival cruise for the Carnival Dream in May. We specifically booked a Spa Balcony on Spa deck so that we would be far from the action. If we’re going to be subjected to party noise and cigar ashes drifting down from the Serenity area above, I’m really going to be regretting that my Early Saver booking is non-refundable.
Please, John, remind the powers that be that some guests prefer to have some areas of the ship that are peaceful and quiet. Especially if that area is actually NAMED “Serenity”.
November 18th, 2009 at 12:13 am
John,
1- Steve Cassel
2- John Heald after a Chicken Tandoori or a spicy curry or should that be the poor steward who has to clean your bathroom because that definitely deserves hazard pay.
What make a good CD well I would have to say one who is personable out and about and wiling to be a friend to anyone at any time. I once had a CD Paul Stantely who was standing in the back of the show room i went up to him and said so umm where are the single people. he said good question lets go find them and off we went found a pack of singles i made more friends on that cruise thanks to him than any other cruise I’ve been on. A CD shouldn’t be a full time paper pusher they shouldn’t have to do reviews and capers and so on. While they should approve them they should be allowed to lead activities and sometimes sit on deck and let guests interact with them thats what a perfect cd is . And John you are one of the best at that because you work out in the open most of the time with the guests and in public areas access to you is as easy as walk about check the cigar bar (except on the Carnival Dream she really does need one of those) or the coffee bar and more than likely you will find John. But the best secret is having people like Jamie, and Stephanie Meads, and others who while are not full cd’s but acd they sometimes can be just as visible if not more than the CD and that is what makes a great CD their staff. I don’t think anyone can deny that fact.
The reasons I personally think carnival is so successful is because of the entertainment staff and the great attitude of the crew. Most people are mad after working 5 days a week these folks work 6 months straight and do it most of the time with a smile even though every Tuesday they host the same event. There is much to be said about that one.
As far as Facebook pages for them i say NO if they want one let them get one and do it on their own if it’s just going to be a corporate maintained facebook sadly like yours is 99% of the time whats the point. So if they want one let them get one and maintain it not one of the 343 Stephanie’s
SS
November 18th, 2009 at 12:13 am
Dear John,
Here are the qualities that I look for in a Cruise Director:
1. Be genuine ( original ) and honest. Share jokes but don’t pretend that it happened to you. I was very dismayed when a CD once told a story about himself and his mom and this same story had already been circulated on emails.
2. Be active and involved ( be visible on the rest of the ship and not just on the stage ) with your passengers.
3. Enjoy your job and show it.
I’m adding a 4th because even though it’s not an trait you can see on stage or in appearance, it’s very important that a CD be very organised and plans well. All the entertainment and activities on board hing on a CD’s ability to be a good leader and setting a good example for his staff.
I realise that a cruise director’s job has long hours and is very time consuming as you are responsible for so much on the ship. That’s why you need a good assistant too.
I know there are many more qualities that each CD brings to the job but I think if they have those 4, they are on their way to being a good CD.
Mary
November 18th, 2009 at 1:03 am
John (would love a reply…),
I just got off my 1st cruise, aboard the Splendor, and I have to say for the most part I had a great time. I look forward to many more cruises and meeting more Cruise Directors – Goose was very funny and grew on me as the week progressed.
Ordinarily, I would never comment on a blog but my curiousity has got the best of me. We were in an inside cabin, 1371, and for the most part it was great, except every morning we were woke up by noises from under us (I think) that sounded like hammering, grinding and sawing of some kind. I wanted to take the Behind the Scenes tour to see what was going on down there, but tried to register and was too late. Any idea what would be in this area of the ship that would cause the noises I described?? A) I’m very curious what in the world they were doing all day down there and B) would this be an isolated area on the ship? I loved the general location, but I hate waking up so early, so for future bookings I’m interested in where to avoid. Any insight you have that helps satisfy my odd desire to know everything about my surroundings is much appreciated!
November 18th, 2009 at 6:41 am
As far as the facebook thing, i see it as good and bad. I am a radio personality (i have one) but I am really careful what I put on there…. stalkers and fun stuff. Your blog is enough for you, its great and a facebook page of its own.
Going to see the Dream today in Port Canaveral… cant wait!
November 18th, 2009 at 7:13 am
Three things that make a great CD: Humor; accessibility and visibility to the guests; and a genuine love for what they do.
As far as replacements for the Legends show – Michael Jackson!
November 18th, 2009 at 7:26 am
24 days and counting until I get to cruise on the Dream. Watched as the Dream entered Port Canaveral and will be going to the dock to see the light show tonite!
November 18th, 2009 at 7:40 am
Good Morning John.,
I sure hope you managed to get some rest last night, eat properly and most of all take your diabetic pill.
Now all of the nagging out of the way, what do I think about facebook for the CDs. As much as I enjoy reading quick posts from Malcom on his facebook thingy, it is something that he does of his own choosing and only as time allows, I’m sure. But to require it of a CD is a little too much. If it is something that is there if they have the time and “want” to participate that is fine. Taking you as an example, when in the heck would you have time? The blog and your other responsibilities as a CD keeps you busy as it is. Do you ever read your facebook?
What makes a good CD? I guess all they have to do is to use you as an example. A person who is very personable, has a great stage presentation, a great sense of humor , spelt correctly, enjoys and is friendly with PAX, even those that try the patience of a saint. Of all of the cruises that we have been on, there has only been one CD that I did not care for. There have been a lot of ACDs that we have enjoyed , that are great and waiting in the wings ready to step up to the task of being a CD. Hi Jaime !
Ahhhhhhhhhh the penthouse. If only we could experience it one time, but then as I always tell Don, I would lots rather use the money that we can afford to use for cruising, book an interior room and cruise several times a year, than to spend it on an expensive cabin and only be able to cruise once a year. After all we are only in our cabin to sleep or change clothes. So we cruise 5 times a year and book our interior cabin.
BTW, I got an email from Carnival assuring me they would have my Lactaid milk on the Dream. Thanks bunches.
Have a great day and get some rest. You will need all of the rest you can get as you have the Evil Crew waiting to cruise with you in 15 days. wooohooooo
CYA soon
Countess Carolyn and Don, the deerhunter
November 18th, 2009 at 9:23 am
Hello John,
My vote…
No to a Myspace page.
Yes to a Facebook page.
However, please note that I am one of those very “connected” people and have my own blog, a twitter account and a Facebook page where I let friends and clients mix with each other.
I can see how many others would hate to set up an account on either site just so they could read about you and the other cruise directors.
Thanks!
– Nancy D’Andrea, Topsail Cruises
November 18th, 2009 at 9:29 am
Good Morning John,
Great blog today. I do not know where you find the time to do all you do. I for one am appreciative that you find the time to not only keep us entertained but keep us up to date on all that is happening with Carnival.
Face Book. I do have a FB page and have enjoyed keeping up with friends and my family. I think it would be a good idea for the CD’s to have their own page. John, you are the only one that ever tells us anything; as far as I know. It would be nice to go to a CD’s FB page and post something there when we will be on a cruise with them. They can post there telling what will be happening on the cruise. If you can take 4 hours or more out of your day, every day, to give us this blog I can not see why the other CD’s would not be able to post something every day.
You have set such a high standard on what a CD should do, what they should not do, how to entertain them and how to make them laugh. If all of them would just be as compassionate and caring as you; then they can say with all honesty that they are doing their job. When a problem comes up and a guest is upset that the CD takes responsibility and takes care of it or apologizes for it. I do not think they need to be visible as much as I would like to know that they are doing all they can do to make our cruise the best cruise we have ever been on. A CD is only as good as the staff that they depend on so much. When you have a good staff and they respect you, it only means that you are doing your best to lead. A prime example is our Jaimie. Because of your training, not only on the Splendor but the Freedom, she now knows what it takes to make one of the best CD’s Carnival has. I hope one day she will become a CD.
The penthouse is fabulous. I love the bathtub.
Keep smiling John, you truly are one of the good guys.
My best to Heidi and Kye.
November 18th, 2009 at 10:36 am
Dear John,
Don’t look now, but at the bottom right of the last photo, I spy a towel animal trying to make a break for it…or maybe it’s going to hook up with the bath robe? LOL!
I LOVE a great phone prank, especially when it involves people’s cell phone! You were brilliant! By the way, have you ever seen a “toilet talker”? You know, someone who’s phone conversation is so darn important that they can’t disconnect even to take a poo? If I hear someone chatting in the stall next to me, I make sure to flush several times, make lewd noises, and throw out comments like “Ugh! What is THAT?!? When did I eat corn?”
Re: Facebook – I could take it or leave it, I guess. I try to keep my Friends list down to just the people I want to know about so that I don’t get bombarded with ridiculous “I just reached level 37 in FarmNation!” status updates. But on the same token, if there were a CD that I really enjoy (you, for instance), I might extend a Facebook friend invitation or become a “fan,” like I did with your FB page. So while I think a lot of people would be happy if CDs each had their own FB page, I’m not one to run out and make all of them my cyber friend.
Re:Carnival Legends – I agree that Brittany should get the boot. I’m assuming that you would want to replace her with another female legend, so Michael Jackson would most likely be out of the question. Hmmmm…what about introducing a country singer like Reba Macintire (sp?) or Patsy Cline? Or if you’re looking for a young legend, there’s Miley Cyrus/Hannah Montana. Hmmm…I’ll have to think a little more about it and get back to you.
Laura
November 18th, 2009 at 10:44 am
John:
I forgot to add my vote for the Legend’s Show.
Since there are already 6 males parts…it has to be a female part…
TINA TURNER (Proud Mary)
Linda (Mom of your friend DJ)
November 18th, 2009 at 10:47 am
Hi John (please reply),
I hope that despite how busy you were, you were able to enjoy yourself. I can’t wait to sail the Dream on our cruise over the holidays in December.
As for what makes a great cruise director: originiality (not using the same jokes over and over)… at least some originality, personality and personability (both on stage), and lastly…. visability (I know there is paperwork, but maybe someone else can assist with this so the cruise director can walk around more and have the ability to both meet and entertain guests).
Two questions:
-On the Dream in December, we were wondering if we will see one of our favorite employees (0n any cruise line not just Carnival) – Roberto Dejesus. He was the best waiter ever, and I was wondering if he’ll either be on the Dream for the holiday sailings or if not, on another ship that might dock with the Dream.
-I have been skimming some Dream capers, and I do not see any reggae bands. Maybe this is because the ship has not entered the Caribbean? My one concern was that the big screen would take away from the live reggae band, and I hope this will never be the case. This is our favorite thing about cruising. I also hope the reggae band will not decrease in size or hours (some have said the “bands” are down to two people with a few hours a day, but again, maybe this is only the case on other lines…?) There’s nothing like laying out with a drink listening to the live band play some Bob Marley favorites.
Thanks so much John. I can’t wait for the next blog. Safe travels, and speak to you soon.
-Matt T
November 18th, 2009 at 10:58 am
Please Reply, Dear John,
I just read a post that you will be coming on board as our Cruise Director on the Carnival Dream January 30 to February 6, 2010 I hope I read that right. I have read your blog for a long time and it makes me laugh I read it every day with my tea. Great blog today that is a great idea to have a FB page for CDs it would be nice to keep in touch with people you meet. Fantastic….. I see you are from Essex? that is were my Dad is from and my Grandparents lived, well it will be wonderful to meet you and we cant wait to relax and have Fun on the Fun ship Carnival Dream maybe we will meet on the slide if I get the nerve and I seem to be a little scared but well our Son will be going down it and maybe hubby. But for sure I will be playing mini put it looks fabulous…..
Can’t Wait To Meet You
love to your family
Best Wishes and Take Care
Andrea, Robert, Bobby
Nova Scotia, Canada
November 18th, 2009 at 11:03 am
HERE IS A GREAT WEB CAM TO SEE THE CARNIVAL DREAM WHEN IN PORT CANAVERAL>
http://www.portcanaveral.com/webcam.htm
BIG ED
PS the camera changes views now and then so if you don’t see the ship check back latter.
November 18th, 2009 at 11:19 am
John,
Please reply.
Sorry about Friday November 13 on the Dream, I was feeling very sick. Hope you liked the Fire Department patch I gave you. It was a pleasure to finally meet you, even though it was so short.
A big fan.
November 18th, 2009 at 11:22 am
Dear John,
This past year hasn’t been an easy one for my family and as a result I sometimes feel down and sad. Then I read your blog……oh! what a pick me up! Thank you for all you do.
Jim and I are boarding the Carnival Freedom on Saturday and although this is our 1st time on this ship, I have sailed with Carnival 15 times previously.
A CD in my opinion, should be genuine. The CD and ACDS should remember that they are onboard and have a job because of the passengers. The biggest “peeve” that I have with the CD staff is the fact that there is too much interaction amongst themselves. On many ships I feel that they have there own “social club” going on and don’t interact enough with the guests.
I’ve not only sailed Carnival, but many other lines as well and tend to see that Carnival’s staff (especially on Lido deck) talk a lot to each other during lunch etc. Much more than on the other Cruise Lines. I know they work long and hard hours, but feel that socializing between staff should be done on deck1. With all that being said, I love Carnival and hopefully will be able to sail on amny more of their ships in the years to come. I hope to see you again in the future.
Thanks for all you do and thanks so much for putting laughter into my life…….with your blog!
Kind regards,
Liz Tomor
November 18th, 2009 at 11:38 am
Dear John (please reply),
I am glad to see that ship pins will be available for those ships that do the shorter cruises (i.e. Paradise, Sensation, etc) but I do have a question about past guest parties. Why are they not offered on the shorter cruises? Does it have to do with not having enough time? I have been lucky on that my two longer cruises I was able to attend the past guest parties, but I have two short cruises coming up in 2010 and feel sad that I won’t be able to attend one. My mother will be sailing with me on one of those cruises and after she enjoyed being my “guest” at the party on the Elation, was really looking forward to receiving a past guest invitation of her own. Maybe this is something that can be discussed during the CD conference going on right now? Thanks!
November 18th, 2009 at 11:57 am
Love all the updates John, I believe you talked to my parents on the Dream after you got on the ship in Bermuda.
Hows things going in Florida?
They told me to try and get in touch with you. Do you have an email or something?
Keep the Updates Coming
November 18th, 2009 at 12:13 pm
Hi John!
I can’t believe how far along the suites have come along over the years. That owners suite looks gorgeous.
What a great rescue story aboard the Princess ship.
Its amazing how Facebook has changed social networking. It is truly a revolutionary site.
Good luck with the rest of the meetings.
Take care!
David
November 18th, 2009 at 1:01 pm
Hello John!
Just wanted to make a quick comment about Facebook. It would be better if the CDs had “fan” pages instead of personal pages. It eliminates the need for people to accept friend requests, and keeps personal things more personal. I’m sure one of the Stephanies or someone with a beard will know what I’m talking about. ^_^
I’ve really been enjoying the blog – it’s helped so much with the cruise withdrawal since we sailed on the Carnival Pride back in September.
Take care!
Heather
November 18th, 2009 at 1:27 pm
John, Please Reply
Hi John,
With all due respect to Mr Zonis, we are seriously disappointed that there has not been a peep out of Carnival on the passing of Chief Engineer Raimondo Nicita, who passed away June 19th, 2009.
This complete lack of respect for a man who gave so much to Carnival will not be forgotten.
If you cannot convince corporate to do the right thing, then I would like to think you would dedicate a blog commemorating the man who did so much for, and loved, Carnival.
http://www.zydecocruiser.com/CarnivalDream/GrandMed/08Messina/RaimondoNicita.htm
Best Regards,
bill
November 18th, 2009 at 1:32 pm
YES to FACEBOOK but NO to Myspace:-)
November 18th, 2009 at 4:19 pm
Hello John,
I really enjoy reading your blog, and hope you will continue writing it for a long time to come.
The prank you played on Jorge was hilarious! I’m sure he would have done the same to you if he thought of it first. Brilliant!
As others have said, I really enjoy a CD with who is friendly, has a great sense of humour, and who is out and about mingling with the passengers. I used to think you all hid when you weren’t on stage. Now I know that you are probably doing administrative work.
I think Facebook is fun, but I don’t think it should be required. Oh, and I didn’t take it personally that you never accepted my friend request. I know how busy you are; I read the blog. Perhaps a “fan” page, although I don’t know how that works. The Stephanies will know though.
I think there should be a few changes in the Legends show. How about replacing Britney Spears with Barbara Streisand or Celine Dion? While they’re at it, I hope they consider replacing Ricky Martin. He’s a one hit wonder! Maybe replace him with Patsy Cline. There simply aren’t enough good female roles in the show. That’s why I’ve done Aretha Franklin 3 times!
Thank you for getting our pins back for us. I received my Carnival Triumph pin in the mail two weeks after my cruise, attached to a nice little card, with a printed note thanking me for my loyalty. You wouldn’t believe how happy I was to get it. I felt like I just won the lottery!
Your Friend,
Cheryl D.
November 18th, 2009 at 4:28 pm
Please Reply
Hello John,
Great blog again, you still make me laugh when I read your posts. The owners suite looks fantastic, maybe one day Jeanne and I will find the door open also;)
We are off on the Conquest again the 29th of November. As this is a special anniversary for the two of us I would like to ask your help, John. Our booking information and cabin number are listed below.
Would it be at all possible for you to arrange for the two of us to have a table for two in the main dining room?
I would also like to order some chocolate covered strawberries and flowers for the room again but the last couple of times they have been a bit of a dissappoinment. Is there someone in the bon voyage department that might be able to make certain everything is fresh?
Any help will be deeply appreciated by us both.
Thanks,
Rick
ps: Our best to both Heidi & Kye
Richard & Jeanne ODonnell
Conquest Sailing November 29, 2009
November 18th, 2009 at 4:30 pm
I am on the same page as Heather on this one.I think that it would be better for the cruise directors to have an individual web page (with a link from your blog) instead of Facebook or My Space. It could include your interview with them and whatever they wanted to add (pictures, schedules, other staff on board with them,etc.)
This would be very informative and would not cause any extra daily work for them or the 343 Stephanies.
As far as qualities for a good cruise director, they must be a “people” person meaning they must enjoy being with other people (and they must show it). This will allow them to handle situations they will encounter dealing with guest and staff. They do need an assistant to deal with other duties so they can mingle more with the guest.
They must be a true entertainer and make the guest laugh and really enjoy the cruise as well as being informative.
They need to be trained by John Heald.
November 18th, 2009 at 5:30 pm
I don’t know if every Carnival ship has a Owner Suite, but they are nice, but out of our price range. But I’m sure someone would like it.
I don’t know if I missed my post or not. But I emailed you about our cruise on Carnival Valor my husband and I did. Here is a link to the post http://www.kudos2fly.com/2009/09/20/carnival-valor-sept-6th-13th-2009/
Hope you enjoy…
Kim
November 18th, 2009 at 8:25 pm
Hello John great blog as usual.
I use the face book thingy but I think it would be better for the CD’s to do a blog every so often here on Worldpress.
As for what a CD should be is, visible around the ship and original and honest, like you, you have set the standard.
Papanh
November 19th, 2009 at 1:17 pm
Maybe you have heard this one before but I thought you might enjoy it:)
A crowded Virgin flight was cancelled after Virgin’s 767s had been withdrawn from service. A single attendant was rebooking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, ‘I HAVE to be on this flight and it HAS to be FIRST CLASS’.
The attendant replied, ‘I’m sorry, sir. I’ll be happy to try to help you, but I’ve got to help these people first, and I’m sure we’ll be able to work something out.’
The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, ‘DO YOU HAVE ANY IDEA WHO I AM?’
Without hesitating, the attendant smiled and grabbed her public address microphone: ‘May I have your attention please, may I have your attention please,’ she began – her voice heard clearly throughout the terminal. ‘We have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14.’
With the folks behind him in line laughing hysterically, the man glared at the Virgin attendant, gritted his teeth and said, ‘F… You!’
Without flinching, she smiled and said, (I love this) ‘I’m sorry, sir, but you’ll have to get in line for that too.’
November 19th, 2009 at 11:23 pm
John,
Yes, we would love to see a facebook page for each CD. What a great idea! As for the top 3 things we look for in a great CD they are:
1. A great personality with fresh, funny stories.
2. Mingle with the guests and show that you really enjoy meeting them.
3. Be well organized and make sure there is something for everyone to do.
November 22nd, 2009 at 6:37 pm
Technology has made our lives easier and in many ways more connected to each other. On the other hand, it is very difficult to unplug and connect with each other one on one and face to face. It takes discipline to unplug and focus on the here and now.
November 23rd, 2009 at 1:46 pm
John,
I’ve been trying for over a week to log onto CarnivalConnections.com. Is the site still down for scheduled maintenance or am I having a problem on my end? Thanks
November 23rd, 2009 at 1:48 pm
Sorry I forgot the d in windstream
November 23rd, 2009 at 7:00 pm
Feel so lucky to have found your blog. Your comments reflect your wonderful personality, and I’m sure the admiration of those who post here. I found the Carnival recipe for the delicious cinnamon pumpkin yam cheddar pot pie, which I recently enjoyed on my cruise with the Carnival Spirit. The recipe is portioned for a large crowd, 100 servings. Is there any way you could as one of the chefs to post the recipe on this site for 6-8 people? It would be great for a dinner party. Keep up the good work, and please pass my compliments along to the cheff on the Carnival Spirit, Mr. V.
Thanks again,
Mary
November 24th, 2009 at 6:56 pm
Hi John,
Dont know if I am doing this right but I just want to ask you a quick question or 2.
We are sailing with you on February 13, 2010 on the Dream.
My 18 yr old son has always wanted be a cruise director. He has very outgoing, can do magic and dance like MJ and is works a crowd very well…
What courses should he be taking in college??? Hotel management?? communications??? Liberal Arts???
Any suggestions would be appreiciated.
Thanks so much..
~Jennifer
December 2nd, 2009 at 3:20 am
John!!!!!!
Thrilled to have come across this- I was on the CCL Glory October 2004, and YOU made the cruise! I have oftentimes thought of you, and how to book a cruise ensuring you are the CD!!!! Noone does it like you!
signed,
a devoted fan from VA
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