Hey Jude

March 25, 2010 -

John Heald

As many of you know I am a huge fan of Jamaica. I love the people and the beauty of the island and unlike some other islands in the region, they still treat the cruise ship guest as someone special. Some islands have money oozing from their every pore whereas Jamaica realises how important the tourist dollars are. Yes, I know Jamaica gets some bad press but it is one of the most spectacularly beautiful nations in the world and in reality is its issues are very similar to other vacation destinations.  Obviously taking a shore excursion from the ship is the best way you see the right places with the right people and I promise you won’t find more passionate people than the tour guides we use in Jamaica.

Anyway, with that in mind and under the orders and instructions of she who must be obeyed …… my wife Heidi…………yesterday I took a stroll down the pier to the shopping center. It has been a long time since I have been to Montego Bay and I am much more familiar with Ocho Rios. One thing that I did notice straight away was that like Ocho the somewhat free for all that allowed the taxi drivers to hassle you for your business has been stopped. In the old days this was for some a disconcerting experience but that has been stopped and now it is very much a regulated process which is a vast improvement. Remember though that all taxis in Jamaica must have a red license plate (tag) and if he or she has a blue plate that’s not a taxi but a man with a car “mon.”

So onto the pier I went and saw that they have a restaurant their offering local specialties, such as shrimps, red beans and rice, and salt fish with ackee, a pear-shaped fruit. Many of the guests will ignore this and eat at Jimmy Buffet’s Margaritaville. I know that this is a fun place but the fare of burgers, fries, chicken, etc is the same as ………well………….anywhere. And that’s a shame. Now it takes a little bit of courage to try some of the local dishes I admit. Remember the first time you ate an oyster? I mean, that looks like a shell full of camel snot but people eat it……especially the French. I wondered therefore when I walked past the restaurant on the pier, by the beautifully blue water why the only people eating there were the locals and some crew?

It took me some time and many visits to Ocho Rios during my years on the Carnival Triumph to try one of the local specialties…………goat curry. Unfortunately as tasty as it was Heidi never allowed me to have it again when our friend and regular taxi driver Troy told us that this involves slashing up the dead beast, bones and all, with a pair of machetes until it can be slopped into a pot. It also meant that every mouthful is just a sliver of bone with a bit of meat attached.

Anyway, I walked past the waterside restaurant and headed across the road to the world famous Jerk Shack for the real, proper Jamaican experience. There are lots of these places, all looking pretty similar: a wooden front painted red or yellow, somebody’s name painted on it, a hole for a door, smoke coming out of the roof, chickens running around out the back and an old Rasta muttering to himself and nodding a lot between mouthfuls of rum.

It was brilliant. The fire was wide and red-hot, covered with a metal grille. Pork and chicken sizzled on it. A fat woman sprinkled seasoning from a hessian bag. Lips were licked. I sucked on a Diet Coke while everyone else including some Carnival Conquest passengers sucked down bottles of Red Stripe. A paper plate was laid before me, belly pork, chicken wings, some pepper sauce in a bottle. This, at last, was the real thing. I took a bit………..and it was fabulous. The jerk sauce blazed a pathway from my mouth to my stomach and at around 6 am this morning to my bottom. I ate the whole plate. Normally I hate eating alone, it’s a sad affair but here I didn’t care and 20 minutes later I paid my $8 for a huge plate of meat which I had been unable to finish, two Diet Cokes and left $2 as a tip for which the big lady smiled and said “irie”……which meant she was a happy lassie.

On my way back to the ship I approached the pier side security check point operated by the local Jamaican authorities. A sign painted which had been painted by a local school kid informed me that the Port of Montego Bay was at “Level One Security.” You would have therefore expected armed guards in crisp but cool Jamaican uniforms armed with Heckler and Koch machine guns …………..ummm………….nope. I encountered an elderly Jamaican man who was sitting on a stool bizarrely wearing a high visibility yellow jacket just in case we couldn’t see him. As a guest walked by they flashed their Sail & Sign card and judging by the fact that he hardly moved a muscle to look at them he was either asleep, dead or had just smoked a palm tree.

I could just picture the bad guys now:  “Oh, no. Clarence is sitting on his stool and he is wearing a high-visibility jacket …………the operation is cancelled………bugger.”  Oh come on……….I mean Clarence…………I knew that was his name because it was written in marker pen on his high visibility jacket……..would, in a fight……………. struggle to beat Kye.

Lets crack on with some Q and A…………here we go.

Brandon Asked:
John – PLEASE REPLY,

I booked a cruise on the Carnival Liberty for 9/11/210 and now I am unable to go, I called guest relations and after speaking to 2 different supervisors they will not refund my deposit. Apparently the booking agent booked me as an early saver and did not inform me it was not refundable. I have sailed 7 previous times on Carnival and my 8th will be on the Carnival Dream in April and have never had this issue. I even offered to use the deposit as an on board credit and they still refused to help me. Can you please help me with this issue?.

This has left a bad taste in my mouth about Carnival d I would have for my Carnival Dream cruise to be my last with your great company over a $250 deposit.

Thank you in advance for your assistance.

John Says:
Hello Brandon

Thanks for letting me know about your plight. I have sent this on to our CARE Team. Each case is different and I will ask them to examine yours to see if anything can be done. Someone will be in touch soon and please let me know if you need anything else.

Best wishes
John

mydestiny? Asked:

I got a great deal on cruise in august on the destiny. It will be the first cruise for my family, who I convinced to go with me, and my 2nd. I was really excited! But then I started looking up reviews of the destiny (I know, I probably should have done that first!) and saw that it experienced a lot of problems lately. Is that why I got such a good price?! Now I’m scared!! Will everything be okay by august??

John Says:
Hello mydestiny

There were indeed some bad reviews about the Carnival Destiny due to the technical problems we were having a few weeks back which resulted in canceled ports of call and changes to itinerary. I am sure though that you will have read that the ship recently returned from dry dock where those technical concerns were addressed and repaired. This means that the ship is back to her brilliant self again and I am sure also that you will have read the more recent reviews which have confirmed that. This will be a fun time for all I promise and if you remind me a month or so before you sail I will be honoured to send you a welcome aboard gift.

Stay excited ……….it’s going to be brilliant.

Best wishes to all
John

Katie K. Asked:
Hi John!

First of all, your blog has been a tremendous help in getting us through the rough winter season in good ole’ West Virginia. We will be joining you on the Carnival Dream on the July 17th sailing this summer. It will be

My 3rd and my parents 4th cruise, and we are just as excited about this one as we were on the very first. In fact, my parents’ first cruise was on the Mardi Gras! We were on the Freedom last June, which was our first encounter with you and Todd. We had an amazing time and knew as soon as we realized that you both would be on the Dream, we just had to join you. I wanted to let you know that my dad, a Vietnam veteran who spent a good bit of time on an aircraft carrier, the USS Ticonderoga (the 4th), is probably CCL’s biggest fan and just can’t stop talking about the fantastic time we have after each of our cruises. I am hoping to make our voyage on the Dream this summer extra special for him, so I’m wondering if you might be able to help with that, either with a special note or something to let him know that you know he’s there and having a great time. Thank you for always keeping us updated on your latest adventures and giving us a great way to get through the winter! Hope to see you again this summer and thank you in advance!

Best wishes to you, Heidi, and Kye!

John Says:
Hello Katie K

I hope by now the snow has melted and winter is finally over. Your parents will have seen a lot of changes since their first cruise with Carnival on the Mardi Gras and nothing shows off those changes better than your Carnival Dream. The sad news for me is that I will not be there with you in June. I am so sorry if I have disappointed you but the good news is that Todd will be back along with his hilarious sidekick James Dunn. However, I would be honoured (spelt correctly) to make your Dad feel special after all he has done for you and your family and his country. Please can you send me a posting here on the blog thingy no later than June 15 with his name and cabin number. This way I won’t forget. Thanks for taking the time to write and hope you continue to enjoy the blog thingy.

Best wishes to you all
John

Reverendjeff Asked:
John, (Please Respond)

My wife and I will be celebrating our 25 year anniversary on our Carnival Dream, July 19th 2010! This will also be our Platinum cruise with CCL.

We have always enjoyed each sailing with Carnival and have celebrated many happy occasions at sea. Any ideas for how I could make this occasion a memorable one? We have enjoyed the supper clubs/steak house before. I am just trying to think outside the box.

I wish you were still going to be on board in July. I read the blog thingy each day and really enjoy it!

Thanks for any ideas you may be able to help us with.
Jeff

John Says:
Hello Jeff

Congratulations on spending your 25th anniversary on your Carnival Dream. The ship has so many ways you can make this special. Along with an evening at the steakhouse maybe I can suggest something really………a couple’s massage at the Cloud Nine Spa. This includes a private luxury room and a side by side massage that will rejuvenate you both. After that spend some time in the private saunas or whirlpools and nibble on a chocolate covered strawberry and sip on some cold champagne. This package can be booked online and if you do this and take her to the Steakhouse I think you will be assured of being congratulated on thinking outside of the box you mentioned. You can also remind me a month before you sail and I will send you a gift as well.

Hope this helps

Best wishes to you both
John

Angela Guptill Asked:
John please reply (or one of the Stephanie’s)

We want to book our next cruise for Alaska but the Carnival site doesn’t take us to the August 2011 date. I know that’s quite a distance away but we want to book before the prices go up after the March date. Thanks for the wonderful time we had on The Dream last week (Feb.13th-20th). Best cruise ever!!  Angela

John Says:
Hello Angela

I am so sorry that you were not able to book that Alaska cruise for 2011 before the price increase in March. There are many reasons for this including as you mentioned it is a bit far in the future. I will let you know when the fares are posted. Thanks for the kind words and I remain here at your service.

Best wishes
John

Steph aka Hockey Addict Asked:
Hi John & Steph!

Could either one of you reply if possible?

I don’t know if it’s been asked recently but how far away are we from seeing the CD schedule for the rest of the year?

We are booked on the Carnival Legend in November but I think we are going to change our cruise due to this stupid credit crunch. I was so looking forward to our first 7 day & first balcony cruise! I won’t bore you with the details but I will be happy to be on one of Carnival’s awesome ships out in the middle of nowhere surrounded by the deep beautiful blue water!

Thanks for letting me know!
Steph

John Says:
Hello Steph aka Hockey Addict

We should be ready to post this any day now. There are still one or two last places to fill and as soon as that is done I will post it here on the blog thingy. I hope things work out for you as cruising in a balcony cabin is something you deserve. Please let me know if I can help you if you do decide to change your cruise date etc.

The schedule will be with us soon.

Best wishes
John

Larry Meador Asked:
John, Pease reply:

About a month ago I posed a question regarding the Cruise Director for the Carnival Miracle for our April 5, 2010 sailing. I have not been able to find out much about Josh Waitzman. Any info? In addition, I always like to schedule my cruises almost a year in advance. With the price increases coming, I would like to schedule a cruise for Alaska in June of 2011. However, these are not listed on the Carnival website. Why? I just can’t bring myself to schedule a cruise on another cruise line (even one owned by Carnival).

In a previous reply to a question, you told me to let you know about a month in advance so that you could have “something” for my son Patrick’s 7th Carnival Cruise on the April 5, 2010 sailing. You made his 10th birthday a true hit back in August on the Spirit. He’s the one that I had posted asking a friend of our “Are you going on a Carnival cruise, or just a regular one.)

Our cabin number is 8156. If you have time, I would also appreciate it if you could forward a request for a window seat at formal dining. Since there are 3 of us, we don’t mind sitting with other people (actually, it’s a great opportunity to meet others…)

Thanks again for all you do and please know that you (and Carnival) have many fans out here. I hope you are having time to enjoy Heidi’s and Kye’s company. I know it will pass far too soon.

Calms seas and following winds……

John Says:
Hello Larry Meador

That always makes me smile how two people from two different places in the world can, on the same day, write to this small blog thingy about exactly the same thing and as one of the 343 Stephanies just told me just a few hours apart. Yep, as I was telling Angela just now the 2011 Alaskan season prices have not been posted but we will advise as soon as they are.

Thanks for letting me know about Patrick and I will indeed ask Big Sexy Josh to send him a note etc for a happy birthday. I hope you saw my previous reply a few blogs ago telling you how much you will enjoy the big sexy man as your CD.

Thanks for all the kind words and have a brilliant time.

Best wishes to all
John

Jackie Asked:
John please reply.

Congrats on the good news for Carnival, glad that it is doing well in these trying economic times. I am a stockholder too, so even though I hope prices stay reasonable I am glad business is good.

I am hoping Carnival might be made aware (if it is not already) of the challenges people are having with the Carnival fun points MasterCard. I opened the account to try to build up some onboard credit. I have enough points, but due to “glitches in the system” cannot redeem for anything, and have been told by a supervisor with Barclays that they are trying to resolve this problem but have no idea when it will be fixed. They are unable to help me redeem my fun points either. From what the supervisor told me, this situation is affecting many other cardholders. I have tried to get a message to upper management Carnival, but don’t know if it got through since I have received no response. Will you please look into this situation? I know Carnival itself does not run the credit card, but it is associated with it, and I think it does not reflect well on Carnival that the Barclays is not honoring their end of the contract.

John Says:
Hello Jackie

This is the first I am hearing about the problems with the card. I know that a blogger wrote to me a few weeks ago saying that he had applied and had no answer but I was not aware of the problems that you and maybe others were having with redeeming points. I will send this to one of our Vice Presidents as I am not sure who to address this to but she will. Please let me know if you continue to have problems and thanks for your loyalty to Carnival.

Hope to sail with you one day

Best wishes
John

missingthesmokefreeparadise Asked:
JOHN – PLEASE REPLY

I Don’t Want To Work
I Just Want To Bang On The Drum All Day
I Don’t Want To Play
I Just Want To Bang On The Drum All Day

I seem to be suffering from a malignant condition – this tune just keeps running through my mind.

Any suggestions as to how I can get this tune out of my head?

ALL FOR FUN AND FUN FOR ALL

JustJon

John Says:
Hello Missingthesmokefreeparadise

Try meditation, aspirin or staring at a photo of Megan Fox’s bottom…………works for me.

Best wishes to you and Mrs. Missingthesmokefreeparadise
John

GARY V Asked:
Hello John

There is a thread on Cruise Critic that states a new commercial by Carnival promises that if you cruise 10 times or more you will have free drinks for life. Is this true?

Thanks
Gary

John Says:
Hello Gary

While the Platinum benefits are excellent I am sorry to say that free drinks are not one of them. I would be grateful if you would help dispel this rumor by posting this on the thread thingy.

Best wishes
John

That’s all for today, more of course tomorrow. I wanted to post a reply in the body of the blog to a blogger called Gary from the UK. The reply is from our UK Director the fabulous Lynn Narraway who took a personal interest in Gary’s concerns about Carnival UK’s website. Here is her reply

Hi John
Just wanted to say hi to Gary and thank him for his comments about the carnivalcruise.co.uk website.

I do appreciate the comments and we do in fact have an ongoing project to eventually achieve a UK site that mirrors the .com site. There are a few challenges still re exchange rates but in the meantime if Gary needs any help please ask him to ring us on +44 845 3510556 and one of the Carnival team will be so pleased to help him.
Great to hear we have such loyal followers here in the UK.

Gary are you coming to the Cruise Show at Olympia this weekend? it would be good to meet you

Best Regards
Lynn

Thanks Lynn. And if there are any UK readers of the blog who need help call that number. Lynn and her staff are truly brilliant.

Now I also received an e-mail from someone called Trina who somehow got my direct e-mail address although I guess it doesn’t take Sherlock sodding Holmes to work it out. In fact the other day I received a complaint e-mail from a guest who addressed a very rude and abusive letter via e-mail to Micky Arison, Gerry Cahill….and me. That’s like a new band featuring Paul McCartney, Bruce Springsteen and Vanilla Ice.

Anyway, this e mail from Trina was again in reference to a thread thingy on Cruise Critic. I wish I had time to read this stuff but I don’t but I can answer Trina’s question which was about how the crew are paid………..not how much ……..which I get asked a lot ………..but how. Well, there are different ways. Everyone gets paid every two weeks and some have the money directly deposited into a bank account. One of the major American banks has a plan which allows our crew to open an account even if the crew member is a non-US citizen. The crew will then transfer the money into their own bank accounts in their home country. This includes the waiters and stateroom stewards whose tips are paid automatically from the amounts you so graciously leave on your Sail & Sign cards into those accounts. The bank in question has branches all over the US and in most of the homeports.

The other way the crew is paid is the option to have it placed on what we call a Crew Card. This is an ATM card which crew can draw cash from free of charge from the machines onboard or from major banks around the world. Now, the good thing about this is that a member of their family can have a duplicate crew card and once the salary has been paid they can use that card and go to an ATM in their own country and withdraw money. The days of being paid in cash and having to hide it in a pair of underpants has long since gone.

It’s time to check in with Carnival’s 344th best comedian………oops bugger…….I just remembered we hired a nun who does a mime act…….so it’s time to check in with Carnival’s 345th best comedian Mr. Al Ernst. Last week Al posted the first of his “Alivers Travels” which looks at the life of a Carnival fly on entertainer. Here is the next installment which I know you will enjoy. First though here is a photo of Al and I on stage.

And now ladies and gentlemen unless you have something better to do like watch the Mongolian version of the Home Shopping Network to see if you can get a good deal on a yak……..here’s Al.

Alivers Travels-

With the advent of the Carnival Comedy Clubs, we now find ourselves doing “back to fronts.” That is we get on during the second half of one cruise and ride through the first half of the next.

What this also means is that instead of leaving on the home port day, I have a full day in Port Canaveral as the Dream loads a new group of guests…and I now have some down time – no rushing to the airport.

What do you do on the Port Canaveral day? I quizzed many of my fellow crew members…The universal answer “Take the bus to the Wal-Mart”…Yes, the symbol of American life…the Wal-Mart.

So, I wanted to be “real” as they say,.in my quest to do what a “real” crew member does…It begins with making sure you have an actual ship’s “ID” that would “ding” the pass machine, and not “buzz” like you had just lost a new car with the wrong guess on the “Price is Right”…so after I “buzzed” I was then sent back to the Crew Service Office to get me in “dinging” order…OK…I am dinging…good to go…

A great service for the crew members is a series of shuttles that come and go from the Port to the Wal Mart all day… so on my way to the corner of the terminal, as I stood 15 minutes wondering if I were the only one NOT at the Wal Mart …it saw a group on the OTHER end of the Terminal getting on the bus…“Exact Change” in large letters on the door of the bus, but I only had a 20 dollar bill for my Wal Mart treasures…wait…oh, look a “portable post office” was set about 20 feet away…I can get change..

I came to this hot dog stand converted into a post office the kindly Postman (he really was nice.) informed me that only change was given with a purchase…so…even though I had no mail to send…I said “one stamp, please.” I put my $20 on the counter…“We don’t sell single stamps,” he replied, “OK, what can I buy?” “You can have this Priority Mail Box for $4.20 and ship anything up to 70lbs inside of it anywhere in the United States…” So with that, my temptation to put a concrete block in a box and send it to Alaska…“The bus is leaving – ” take it”…can I have the change in ones?”

So, now looking like I am getting ready to go to a strip club, I am armed with my personal bag, a postal box with the postage already on it…and my exact change…as the bus pulls out of its space…“Wait, wait…come on…let me on” I plead…Looking at me like I am going to school the first time, the driver opens the door, and just like that…my adventure continues…OK, its 10:30 now, still lots of Wall Mart to be done.

As we make the turn onto the main road, I see I am the only American on the bus of what looks like a tour of foreign tourists. Most are on their cell phones talking, and the rest are speaking in their native language…So I begin talking to my blackberry even no one is on the other end.

Finally, the bus pulls into the Wal Mart parking lot, and we pull to the front…”Last shuttle back to ship at 2:30pm” yells our driver, and the pile heads for the door…walking by the tip jar for the driver, I drop another 2 bucks, and told to hang on to my red ticket.

I started with $20 and I am now down to $7…and even though I had nothing to buy at the Wal Mart, I start to look for an ATM…why? Because we are at Wally’s! – it is now 11:15, and I have three hours to explore, enjoy, and engage with Wal Mart…and a funny thing happens. Besides the local shoppers, this place is PACKED with crew, not only from our ship, but the two other ships that are in on this day.

All of these people who do know each other, and have common experience…they just turn into Americans…they act like they do not know each other in Wally’s…Just grab a basket…and it is off to consumer world.

This is a Super Wal Mart, which means it has food and groceries…I spot a group of crew in the freezer section starting at the beef and chicken…I am wondering…Why? We get good food on the ship…maybe they have a freezer in their cabin…just in case the ship supply is low and we need an extra rib-eyes to feed the masses.  Other folks in the automotive supplies section… I would think “turtle-waxing” give it a beautiful shine to our cabin commodes,…although they would be dangerous to slip off of…then still other folks in hardware…are we building an addition to the ship? Well better buy that bag of nails…maybe some Thompson’s Water Seal…So after a stop at the snack bar (a man has got to eat…) I just enjoy this time watching the show…and before you know it, its 2pm….

I feel my day is not complete without buying something (totally un-American). So I buy travel size toothpaste and a comb, both of which I already have in my cabin.  Still change for the drivers tip jar for the ride back.

For less than $20, I have had a full day of entertainment…

The loading the bus with our treasures…and back to the ship we go…I wonder if that cabin steward will get his bag of nails through security… He does, but of course, my comb gets flagged as a possible sharp object… Gosh, I hope I  “ding” at the Pass Machine…oh, well off to tell jokes.

Thanks Al and remember you can post a comment for Al and see where you can his mediocre comedy live by looking at his website www.alernst.com Thanks mate and we will look forward to next Thursday’s Alivers Travels.

As I mentioned we are in Grand Cayman today and as I sit here in the library in my underpants the tendering operation has begun. I will need to make some changes to this for next week as I think it can be done better. The weather is gorgeous again and I am starting to prepare for next week. I found out we will have 400 clog dancers from Sweden next cruise………Swedish clog dancers………mixing with 3,000 Texans and Arkansians……should be interesting. This along with 1,300 kids will make it a challenging cruise but I don’t care. I just want to crack on and get back on stage again. I feel very detached from what is happening on the ship. I don’t get to read the incident report nor can I stick my nose in too much yet so Sunday can’t come quick enough.

Now that was very surreal. I am sitting in the library today as there is nowhere else for me to work as the cabbage players……….sorry cribbage players are ignoring a day in Grand Cayman and are playing cabbages in the conference room. So, I am here in the library. Well just now a lady came in and suddenly she started to laugh out loud. I looked up and realized what she was reading……………my blog.

I snapped a photo of her with my raspberry…………..here she and the blog are.

“What are you reading?” I asked.

“Some guy’s blog,” she replied.

“Is it funny?” I asked.

“Oh it is,” she said.

“Who is it by?” I asked.

She looked at the front of the binder and said “the Senior Cruise Director John Heald.”

I went and stood next to her and looked at the photo and said, “He looks a bit like me.”

She looked at me and said…….”Oh you’re much younger.”

And she carried on reading and is in fact still reading and still laughing as I write ………… brilliant.

Now I want to talk to you about charity and the art of giving. Telling someone that you enjoy giving to others is not easy because you sound like you are boosting or trying I a big shouty way to say “look at me, I give to charity, aren’t I special.”

But I know that I can talk to you, my blogging friends about this because honestly……..giving money to charity is one of Heidi and my favourite things. I can see why people like Bono (that’s the rock start not the CEO of Fincanteri) for them watching a huge amount disappear from your account, and into that of someone less fortunate must be thrilling. I know it is for Heidi and I. “Wow,” you think. “That money’s now has large dollops of goodness and care on it. In my account, it would just get wasted on things like Latvian Women’s Bottoms Weekly and cigars.”

Heidi and I give each month to an organization that sponsors children in Africa. For the last three years we have been supporting a refugee from the horrors of Darfur. Her name is Mgenge but Heidi and I call her Nelly. Her mother and father and older brother were killed in tribal violence that most of the world seems to have pretended didn’t happen and the small amount we give every month keeps her safe and healthy and the regular updates that UNICEF send us on Nelly are ones we treasure.

Giving makes us feel good and I know many of you out there in blog land gave so much during our On The Deck For The Cure walks to support the fight to find a cure for breast cancer. Well now it’s time to show your support again. Here’s Vance to show us the official press release about what Carnival through your support will be doing.

Carnival Cruise Lines Launches Fleetwide Fundraising Initiative Benefiting St. Jude Children’s Research Hospital®

And the magic includes bears and bear outfits to benefit St. Jude. Here are a few photos for you.

Recently some of our Carnival executives visited St. Jude Children’s Research Hospital and reported how amazing this facility is and how it provides inspirational and world class care to hundreds of very sick children every day. The magic the doctors and nurses do each and every day needs state of the art equipment, but specialist medical equipment is very expensive, especially those suitable for children and young babies.

Carnival has committed to help raise over $3 million over the next three years and for that we need your help. So the next time you cruise, in between the fun and the excitement I hope you can find some time and find a $10 bill to buy your St. Jude T-shirt and wrist band or buy your St. Jude cuddly bear outfit.

Here is a link thingy to the page with more information:

http://www.carnival.com/cms/fun/stjude/default.aspx?cid=So_John Heald Blog_2783

Together we can keep the St. Jude magic alive.

Goodnight
Your friend
John

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36 Responses to Hey Jude

  1. Elaine says:

    I am so excited… I am going to donate to the Care to Play: Carnival For St. Jude Kids, get a t-shirt and a bear and do the Walk for the Cure and get another t-shirt…..

    What a great feeling to cruise and help others at the same time…. Being I am on one of the first cruises to do the St Jude Kids, I will tell you all about it when I get back…

    Here’s hoping that Ryan and the Carnival Freedom also have copies of your blog in their library… I don’t want to get John withdrawal!!!

    Leaving Saturday and can’t wait to board my 18th Carnival cruise….

  2. Host Mach from Cruise Critic says:

    Hello, John!

    How can anyone NOT love Jamaica? The lush green landscape… the mountains… the pale blue water… amazing. I people are among the proudest in the world… dirt poor but stunningly proud of every little thing they own. Wonderful place.

    About that thread on Cruise Critic claiming that someone’s brother’s niece’s uncle saw a commercial saying that folks with ten plus cruises get free drinks for life… here was my answer… ‘Ummmm… no.’ Every single post in that thread said the same thing… wish it was true but it ain’t. For the life of me I can’t imagine where these off the wall ideas come from.

    I LOVE Aliver’s Travels! Please tell Al I said hi!!

    Great idea having your Blog thingy available in the library! We had a Crazies Log Book in the library of the Conquest but someone decided they needed it more than we did and ripped it off. The Purser was very apologetic about the entire thing but a big part of the history of the Crazies is gone forever. Bugger.

    Please pass along my thanks to all of the Stephanies, Hairs and, of course, Heidi and Kye!!!

    Ciao!!!

    Host Mach

    • Alice Sloan says:

      Hey Mach! I’m with you about Jamaica. We were on Conquest Feb 21-28 & Jamaica, Montego Bay, was the best port. The Sky Explorer tour guide was almost as funny as John (sorry John). Awesome food, lovely, sweet people; we saw nothing bad there, other than some being poor & I call that ‘sad’.

      John: Please keep on blogging your first Conquest cruise from Galveston! My memories are smiling.

  3. joyce geraci says:

    John,
    I have decided that my heaven is Jamaica with jerk chicken,& pork, red beans & rice! This of course has to be cooled down with lots of Red Stripe! How I envy you! Jamaica still remains my favorite Caribbean island also!

    I admire Carnival for all the charitable work they do & will definitely purchase that t-shirt next time I cruise. We always join the walk for breast cancer.

    Please find out when the C Magic is doing it’s TA in 2011. Some of my friends are trying to persuade me to jump ship & do the RCI Liberty TA. HELP ME!!

    Joyce

  4. Mike M says:

    JOHN(please reply if you have time)

    I too am having problems with my Barklyeys card..After they switched from Sea Miles to Fun Points, I had almost 40,000 points on my account. I lost almost 30,000 points What I have now is about $300 worth of credit on my account. I know you have nothing to do with this, but in my opinion it it is pure BS (spelled correctly)

    My Better half, my Daughter and her Husband, my Sister-in-Law and her Daughter, are sailing again on the Triumph again, (3rd time) this coming August. Cant wait to do it again

    Mike

  5. Miss Lily says:

    Poster Jackie was commenting about the Fun Points and the difficulty he/she has had with Barclay’s. I went through the very same thing and was told by one of the delightful ladies in the Philippines that I had no qualifying purchase. I had just put down a $700 deposit for my upcoming Alaska cruise. Is that not a qualifying purchase?? After four phone calls and requesting a supervisor I was finally told that they were experiencing a “glitch” in the system and that there were a lot of people who were affected. When you think about it, they have just revamped the system and that really would be expected. As it turns out, I got a wonderful surprise credit for my sail and sign charge from a cruise last October on my Carnival Splendor.
    Jackie – just hang on. It’s getting cleared up.

  6. Bob says:

    John,
    I just want to thank you and carnival for helping to fight childrens cancer thru St. Judes.
    St Judes is the wife and i #1 charity that we support.
    Most folks don’t know this ,But Louisiana ( The state i call home ) Has more children at St. Jude than any other state in the U.S.
    We are blessed and our child grew into a healthy young man,But I have more friends than i can count on both hands who have had to live the fear of childhood cancer and having a child treated at St. Jude.
    Please ,Everyone Do what ever you can to help carnival support St. Jude.
    Crazy Cajun ,(Bob)

  7. Linda (Mom of DJ) says:

    John:

    Indeed, one of life’s greatest joys is giving to assist someone who can not help themselves.

    A family friend started a home for orphaned children 10 years ago in Saltillo, Mexico and we have been donors since day one. They have gone from a bare piece of land to several homes filled with children who have no one else.

    I am glad to hear that Montego Bay is getting better.
    The last time we were in Ocho Rios, it was soooo much better. I hope Montego Bay is following suit.
    We will see in May….if I get off the ship. LOL

    I would like to take this opportunity to thank Kim L. in Guest Services who assisted me this week. It seems that the Carnival Future Cruise Certificates are getting so popular, they having a difficult time getting them applied by the Final Payment date. With less than 50 days to go…I was getting a little antsy….but Kim handled it for me perfectly.

    I would also like to thank J. Lawrence (Guest Solutions) who assisted us in getting a little assistance with DJ’s needs.

    Just two very special folks that is yet another reason we continue to sail with Carnival.

    Linda (Mom of your friend DJ)

  8. Frank and Bridie says:

    John its awful how everyone turns to you to complain. Then on top of that they do it hatefully and to your direct email! Thats awful.

    I love the saint jude idea they do such wonderfull work. As for you john I am glad you were able to get of the boat for a bit and walk around. We know you dont want Heidi giving you a bollocking… Heck in a few year you will have two ladies giving you a ear full :)

    Big Fans as Allways,
    Frank and Bridie

  9. James and Bobbi says:

    John,

    As always you are the best!!

    As I said last post, my husband, daughter and son in law are booked for the Carnival Conquest later this year. Can’t wait to do something for St Judes, I lived outside of Memphis for a couple of years and this is a great place.

    Hugs to you, Heidi and Kye.

    Bobbi

  10. rickey coffey says:

    Hi John
    please repley

    I love reading your blog everyday ,when i get on line the carnival web site. Me and my wife and frends are on the Carnival Gory on October 9-16 2010 .I wonder who are going to be our Cruise Diector on the carnival gory. I hope you will be on the cruise ship. I also want to thank you for the information on the Carnival Magic for next years.This year me and wife are ceberation our 5 anniversary. I want to know about the last day on the ship,if i and my wife and frends can do some line dance for the guest. We had done it about 2 years ago on the Destiny Cruise ship.
    I want to be a suprise for my wife and frends.
    I am now booking our next cruise on the Carnival Magic,and i hope you will be on the ship. The date for next year is on October 7-16 2011 next years.

    Thank you
    Rickey Coffey

  11. Linda Seaman says:

    Just a Big THANK YOU for being you and Carnival being a great cruise line. My June 2010 cruise will be my 10th and my youngest will be turning 21. She is looking forward in experiencing the cruise crawl. Two years ago my oldest turned 21 and had a blast. Carnival was the greatest in making her feel important. It started at midnight, she with to the front desk to make sure that her room key will be changed so she could by drinks on her own, and mind you it was my credit card on the sign and sail card. The young lady behind the desk had just as much fun with her that night. She blew up balloons and tied them to her jeans, as she was dancing around the atrium yelling “I made it without getting a MIP”. After that off we go, visiting all the bars … drink after drink. Bartenders made her drinks, never heard of or had. She will never forget the experience, especially the picture with the CD. He will never know what it meant to her and her special day (9/2008). We can’t wait for the next crawl in June. By the way, you have been our favorite CD.

    Thanks again
    Linda

  12. Hi John,

    In about 2 weeks Elizabeth and I will be sailing on Carnival Spirit to Hawaii! You can follow along here:
    http://www.zydecocruiser.com/CarnivalSpirit/Hawaii/index.htm

    Now where did I leave the BobbleHeald? I think he may be hanging out in the parakeet cage. :-)

    Regards,
    bill

  13. Clair says:

    Hi John,

    Thank you for the information on the fundraising activities to help donate to St. Jude’s. St. Jude’s does wonderful work, and I will be doing my small part to help out when we are on our Carnival Dream.

    Clair

  14. Kerry Hataley says:

    John,
    I wanted to drop you a note so you could pass this along to the new cruise director on the Dream, since we don’t sail until March 27th. I know how you guys love to hear about wonderful stories. I do enjoy the morning radio program!… Butch, James and Ryan are great!

    First off, let me say how much I love sailing with Carnival. My first cruise was back in March of 2008—after I had separated from my now ex-wife and since then, I have completed 4 cruises. Interesting enough, all on the Glory, up until now.

    I have had nothing, but positive and life changing experiences from all aspects of Carnival. The staff, from the room stewards, servers and even maintenance personal, have always been professional and friendly. I have always dealt with Damiem Smart to book my cruises. Since I first dealt with him back in 2008, he has made my bookings effortless and made sure my cruise would be planed perfectly.

    The entertainment staff is over the top! I do enjoy all aspects of the entertainment, but must admit that my favourite is the piano bar. It is there, last year when I met Gayla Smith. She is fantastic and a wonderful performer. Her range of music and her ability to read the crowd was amazing! It was because of her that I decided book our cruise this past Dec for the 6 of us on the Glory instead of a vacation spot at some resort. – Please pass this along to her bosses and say thank you to her for me.
    But the most wonderful thing that has happened to me on your cruise ship, happened last March 2009, I met the love of my life, Connie. Of course, we met in the piano bar on the Saturday night (Single meet and greet), I was a little tired since it was the start of my second week on a back to back and had not gone to sleep the previous night, we partied all night long, saying good-bye to all the new life long friends you make while cruising.

    Connie and I just hit it off, we spent each night up on the lido deck talking about each other’s life. Connie was travelling with her parents, brother and sister-in-law and she was sharing a cabin with her parents. On Sunday night, we closed down the piano bar and talked until 4:00am. (On the Lido deck) When Connie was going back her cabin, a steward ask if she was ‘Miss Connie’, she replied yes and was informed that her mother (80’s with a cane – a very large cane) was out looking for her because she had not came home yet, keep in mind that Connie and I are in our mid 40’s.

    By mid week we were doing excursions together with another wonderful couple we had met and I also joined Connie and her family for a day at Atlantis. Her mother, Hazel, is OK with me now.

    At the end of the cruise we decided to try having a relationship together. What make this somewhat difficult is that she lives in Tampa, Florida and I live in Hay River, Northwest Territories, Canada. (400 mile south of the Arctic Circle) for a long distance relationship of 4,200 mile.

    Since March 28th, 2009 we have talked every day but two and we try and see each other every 8 – 10 weeks.
    In December it was time for our children to meet. She has two daughters 12 and 16 while I have a son 18 and a daughter 16. I have met her children before, but she had never met mine. So, we took a cruise together. (Glory Dec 13, 2009 – Gayla!) Needless to say, all had a great time and all our children approve of Connie and I. We know the future holds us together, once our commitments are completed to our children and work… 3 – 5 years.

    So what make this cruise on March 27th, 2010 so special is it is exactly one year to the day that we fell in love on the Glory, so what a better ship then the Dream to share our dreams together. We look forward to everything this ship has to offer and the excitement of many, many more cruises with you. I have us booked on the Magic for a 12 day Europe in Sept 2011 – We want to make this our Platinum cruise. So you will see more of us in the coming months.
    Again, thank you and your staff for allowing us as passengers to create the perfect vacations. It takes each of us as passengers to want it to happen, but if you go into you vacation with this attitude your people make it a reality.

    • Elaine says:

      Goose Bumps… thnx for a great story and lots of mazel to you and Connie… John is going to love this one….

  15. bethflynn says:

    John,

    You have inspired me. What a great thing to share with my 10 year old son. The sponsorship of a child in need. Thank you!

  16. Nice Blog.I’m so excited and clear about cruises in Jamaica.hope for more from you.Thanks for sharing.

  17. Larry Meador says:

    Kudos to Carnival for their great support of such a worthy cause!!! My wife will get a bear on our cruise in 10 DAYS!!!!

  18. Teddy says:

    Hi John. You should have a warmer weather greeting when you pull into Galveston on Sunday. I love checking out the webcams on the cruise ships, only problem is most dont work. What’s really strange is the one on the Carnival Dream worked great while you were on board, but day after you left, it went offline. Would love to see them on conquest also :) . It’s fun watching others enjoy themselves.

  19. Nancy Sterner says:

    Hi John! We are so glad we got to sail with you on the Carnival Dream (3/6-13) even though we didn’t get to meet you personally!

    Now that you are sailing from the great state of Texas, I have two tips for you. First, when you meet someone and say y’all, that’s for a single person or couple. When there is a group of Texans, the proper greeting is Hi Y’all Y’all! We learned this from our best friends who live in Quitman, Texas.

    Here’s a Texas joke for you:
    We all know there are southerners and Yankees, but what is a “Damn Yankee”? That’s a Yankee who never goes home!

    Enjoy the Texas hospitality! Love reading your blog EVERY DAY! No matter how bad my day is going, at 2 pm each afternoon I take a break and enjoy a little laughter courtesy of John!

    Nancy Sterner, York PA

  20. Jacci says:

    Hi John
    I was on the cruise ship Dream a couple weeks ago, you were hillarious! This was my 2nd time cruising and my husbands first. It was a great experience for him. Well we purchased two videos from a couple of the shows, got home….yep don’t work. Please tell me out to go about getting these replaced? I would love to share these with my friends as we are trying to plan a cruise for next year again. PLEASE HELP ME!!!!

  21. lisa wiggs says:

    I love the St. Jude bear with the cute Carnival outfits. I’ll bet if your loyal blog readers could purchase them from a link on your website, you would sell a lot of them. That way you could raise money for St. Judes from those readers not able to cruise right now.

  22. dwa76 says:

    Hi John!
    That was a great story Al told about his experience going to Wal Mart. Very informative. It was interesting to hear it from his view knowing what the crew is able to do on the transition day.
    I’m glad you were able to enjoy a litle time in Jamaica yesterday.
    Hopefully the weather will be very favorable for you this weekend.
    Have fun and take care!
    David

  23. Peg Dunbar says:

    How wonderful of Carnival to do something in the name of St. Jude. Carnival never ceases to amaze me when it come to their generosity.

    Jamaica is one of my husband and my favorite ports. The people there are so hospitable. We loved going up the falls, so much fun. I have the most beautiful picture that a dear fried of ours took. It is hanging in our bedroom, making us remember just how beautiful that island is.

    Keep smiling John; you truly are one of the good guys.

    My best to Heidi and Kye.

  24. John please read:-) re:our Alaska ’11 cruise, we were able to book it for the pre-March 22 date!! Through our wonderful travel agent, Debbie Burke (cruiseshipcentres.ca) and a Carnival rep. we were booked right before the dead-line. Thanks again for all you do. We are spreading the word about Carnival and two of our friends just got back from their cruise, two others are in the process of booking another (the couple that went with us on The Dream Feb.13th) and we have a few more that are starting to ask us more questions!! We’re always glad to tell them that they NEED to go on a Carnival Cruise. Cheers to all. Angela Guptill

  25. Tom-n-Cheryl says:

    John, PLEASE REPLY

    Cheryl and I, after every few cruises, make a trip to the bank to pick up a fresh crisp stack of $2 bills. We enjoy giving these (not often seen bills) out as tips – luggage arrives, there go a couple… BLT, Cookies and Milk (at 2 AM), there go a couple more. Often the look on the persons face is one of surprise (perhaps they think I erased the “0″ after the “2″, LOL).

    … at any rate there have been more than one threads on Cruise Critic regarding tipping (surprise). On almost every one the topic of $2 bills comes up. There are a few people who emphatically say that the staff DO NOT care to have $2 bills, and would rather have ones – due to the difficulty on the ship and/or in ports of spending/using them.

    Could you shed some light on this for me? I would prefer to continue with our tradition (on 50 cruises now). I know that staff people would never turn down a well intentioned tip, but I certainly don’t want to inconvenience anyone!

    THANKS!

    Tom

  26. Debra Kopecky says:

    Hi John!

    I just stumbled across your blog a few days ago and just want you to know that I love it! My husband and I are going to be cruising on the Conquest on 9/12/10 for our 10 year anniversary and cannot wait. We are so glad to hear something good about Jamaica! I have been reading a lot of reviews about Jamaica and a lot of it has been scary stuff and so we were considering not even getting off of the ship until we reach the Cayman Islands. Now that I have read what you have to say about Jamaica, I think we just might venture out and explore. Since we are 1st time cruisers, do you have any advice for us? Is there anything that we just absolutely need to do? I do hope I hear back from you! Will you be on the Conquest on this date? Sure would be nice to meet you in person!

  27. BIG MIKE says:

    JOHN. PLEASE CHECK THIS OUT!!!

    I hate to bother you about this but I don’t know any other way. The WEB-CAMS have been out of order on the Carnival Dream since you left Sat. I enjoy following these as we have been in all the ports. Especially Sat morning at 6:00am as the Dream comes home. Many thanks for what you do for all the Bloggers. Mike & Linda Rhone

  28. Caryn says:

    Hi John (please reply),

    I just returned home from an AMAZING cruise aboard my Carnival Dream (March 13-20). My good friend and I took the trip for our spring break. It was everything we could have dreamed of, and more. Both of us had sailed before, and this cruise surpassed all of our expectations. The service was wonderful! Our waiter, I Made, was so fun and attentive! He truly made dining an exceptional experience. The ship was absolutely beautiful, and the food was, as always, delicious! The only downfall of the trip was having to come back to Nebraska and go back to school. Neither one of us wanted to leave the ship because we knew that meant we would both have to return to the life of a college student eating cold pizza for breakfast and spaghettios for dinner. You and the rest of the entertainment staff made the trip one we will never forget! We especially enjoyed the Carnival Comedy Club, a feature that we think should be added to every ship.

    We were a little disappointed, however, because we didn’t receive our invitations to the past guest reception until the day after it happened. It really wasn’t a big deal, but we were disappointed. Do you have any idea how this could have happened?

    Like I said, we had an amazing time aboard our Carnival Dream and we didn’t let that put a damper on our trip. Again, thank you for an excellent vacation, and I hope I have the opportunity to cruise with you again soon!

  29. Dennis DeStefano says:

    John Please reply….

    My wife and I just returned from the Dream, I believe it was Todd’s first official cruise as the CD… I wanted to let you in on a little secret so that you might pass it around and get momentum going. During the Dreams 3/20 Western Caribbean cruise I gave Todd a new name. I think that if Jeff the Fun Dude can have a catchy title so can Todd.
    Introducing your Cruise Director TO Double Dizzle. Please pass it along for all to start the momentum.

    For the record, Todd, James and Brazillian Chocolate made it a great trip as did Kriszlian and Victor of the upper Scarlet rooms…..

    Cheers,

  30. Anne Hensberry says:

    Hey John,
    So glad to read about your Jamaican experience. I am going to be stopping in Jamaica with my family. We set sail on the Liberty on 9/6/10. We are all going on this cruise to help our celebrate our 25th anniversary. It will be my families first time sailing..my second. I did have some issues my first time, so I am nervous not only for me, but for them as well. I did see the Travel Channel’s cruises and they talked about the Jerk Shack. I think my son and I might venture out and try it and thanks for the tip on the taxi’s. I’ll be sure to look for the RED tags. Do you have a schedule of all the ships you will be on for the whole year? Thanks again..

  31. Puiu says:

    Funny,
    I must admit :) i said… “5 minutes to see this blog” and I’ve end, still here much more then 5″, up and down thru the links one funnier then the other; well after a long day it made my evening, and still, thinking that i will see this week some of John’s shows… makes me feel like a kid with a new toy :)

  32. Dana Cline says:

    John,

    The best way to get the recent TV advertising tune out of your head is…put it on your MP3 player. Go to amazon.com and search for Todd Rundgren Bang On The Drum All Day. You can get (several different versions of) the song for a paltry 99 cents. Then play it at high volume every day until your next Carnival Cruise! Highly recommended!

  33. Arlene Frewin says:

    John, please reply. My husband and I will be going on the Carnival Spirit, on April 11 (his birthday) to Hawaii (and to celebrate our 10th wedding anniversary), and I have had 3 people tell me that the boat is “really rockin’ ” when it is on the 5 day crossing from Ensenada to Hawaii. Since I happen to be the “queen of motion sickness” I was wondering if you couuld tell me if this is true. They seemed to think it was worse going that way than from Hawaii to Ensenada. I would lie toknow if this is true, so that I can be pro-active and take “pills” every day in the morning, because it seems that if you take them early enough you are better off. Also, I read in one of your letters, that there will be a really good musical group on that ship on April 22, which happens to be our anniversary. I would like to find out so we can plan to see them. Will they be in the theater or in one of the bars?? Thanks for taking the time for this!! Love your blog thingy!! Arlene Frewin

  34. hornsea says:

    I came to this blog from bing when i was searching for ‘affordable confectionery’. Thanks for the info

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