Bearded Q&A (Part 3)

December 16, 2010 -

Eric the Beard

Hello my dearest blogger folks, Eric the Beard here. As I sit here with all of my clothes on, eating a giant bowl of teriyaki tofu, it just occurred to me how nice it’s been getting to know all of you these last few days. Your comments have touched the beards of both Everett and I in ways you’ll never know, and we seriously appreciate how you’ve welcomed us with open arms, no questions asked (besides the 50 or so that have come in these last few days :-) )

With that said, we hope that you’ve been enjoying our Bearded Q&A as much as we have, and that we’ve been a workable replacement thus far, for our good friend John, as he takes some time off to spend with his lovely wife and daughter.

I’m sad to say that this will be our last one of the week, as tomorrow John’s blog will be going through some minor surgery, and will be receiving a small dose of anesthesia, which will cause it to go down for a few hours. No need to worry though, it is a minor operation (something equivalent to that of a root canal) and we expect it to make a full recovery in no time! :-)

To explain in a little more detail, I give you my wingman Everett, in all of his bearded glory:

Hi guys, how’s it going? I’m taking a little break from blog move prep work to give you an idea of what’s going to happen. Eric’s metaphor is a pretty good one, but if you’re interested in what we’ll actually be doing, read on. (Note that you don’t need to keep reading this, only if you’re curious, because there definitely won’t be a test!)

We’re moving John’s blog to a new provider, which will give us more flexibility and control over the blog, to help make it even more awesome than it is today. Late last week, I put on my slightly-larger geek glasses and set up a new server for John’s blog, and spent a lot of this week doing the technical things to get it ready for the transition.

The move will actually happen tomorrow (Friday). What this most likely means (aside from a stressful day for Eric and I!) is that if you visit John’s blog for most of tomorrow, you’ll find that replies have been disabled. We’re doing this because we want to make sure that no replies are lost in the process of moving servers. (Why would they be? Well, for instance, if we save all of the content from the old server and then someone replies to a blog post after we’ve saved everything, the new reply will be lost. That’s why we want to make sure people don’t add new replies during the process!)

If all goes smoothly, and we’re pretty sure it will, you’ll still be able to read all of John’s posts during the transition. (Tomorrow might actually be a good day to read through the archives, going back to 2007. It’s like your own personal “best of John Heald” marathon! :) )  There may be a little bit of complete downtime, where the site is unreachable, at some points in the process. If this happens, we have a few ideas of what to do:

  • Go book your next cruise on Carnival.com. After you’ve done this, feel free to… ;-)
  • Read a good book
  • Cut Alyson Hannigan’s Megan Fox’s photo out of all the magazines you can find and save these for the next time you cruise with me John
  • Brush up on your tofu-preparation skills for the next time you cruise with Eric

Alright Eric, back to you, buddy!

Alright, let’s get to tonight’s Bearded Q&A, shall we?!?

Chris Packard
Hello John {PLEASE REPLY WHEN YOU GET A CHANCE}

Would it be possible to help make sure my Wife and I don’t end up sitting in a booth in the dining room. We are happy with any size table in any location as long as it isn’t a booth which for the last couple cruises is where we ended up. If you can help we would greatly appreciate it and if not so be it because it will in no way ruin a cruise.

We are on the Carnival Dream during the 22 Jan 2011 sailing

Thank you in advance and I hope you enjoyed your time at home as much as I will in another 49 days. It sure has been a long 6 months

Eric the Beard Says:
Hello Chris,

I’m going to do my very best to see if the maitre d can try and honour (spelt correctly) your booth request. I hope you and your wife have a brilliant cruise and all of us here would love to hear about it when you get home.

Eric

Angie Asked:

Sorry if this isn’t where to email requests but my son and I are sailing on the Freedom n March 6. We have not had the honor of sailing with you yet as CD but have sailed with one of your favorite Stephanie’s.

We will be celebrating my son’s 15th birthday onboard. He loves cruising. Given the choice of any vacation – he would pick a cruise. He would rather be on a cruise than anywhere else. I was hoping maybe you could arrange a special birthday surprise for him.

As a single mom, he understands I can’t spend money on an expensive room, as long as he gets to cruise – and cruising provides him an outlet for teen activities and then we have excursions and dinner together. It is a great way to vacation. (Though he prefers ships with Basketball courts)
:)

I would be happy to provide booking # or more info. I do appreciate in advance anything you can do to surprise him because he’s my joy.

Eric the Beard Says:
Hello Angie,

Your son sounds like a very smart kid — and I’m about to say one of those things I hoped to never hear out of myself — and reminds me a lot of myself at that age. :-) I’m a huge basketball fan, and my first cruise also happened when I was 15. Since then, it’s always been my favorite way to spend a vacation, but now, I’m lucky enough that it’s also become my life!

I hope you and your son have a wonderful time on the Carnival Freedom, and I will definitely see what I can do to try and make his birthday a little extra-special this year.

All the best,

Eric

Optiron Asked:

To Everret the bloggers registration doesn’t
Seem to show up on my IPhone on the
Blog ???? Any suggestions? Thanks for
Your help.

Everett Says:
Hey Optiron,

Thanks for pointing this out to us, and I think I understand what the problem is… WordPress gives you a slick, stylized, smaller version of the blog when you visit using a web browser on most newer mobile phones. Unfortunately, some of the features are missing, look different, or are in different places… including the tabs that we’ve added to the top of the blog.

There are a few things I can suggest trying:

• If you tap the tiny arrow in the upper-right corner of the blog, a drop-down menu will appear that includes the link to the page.
• Or, you can use this link to go there directly.
• Or, perhaps the easiest option of all, is visiting John’s blog from your computer.

The third is what I would probably do. While I love my phone (it’s not an eyePhone, by the way!) there are a lot of things that are just more pleasant to do on a computer.

Hope to see your name on the Bloggers Cruise page soon!

Everett

Larry Meador Asked:
John, please reply

My wife and I will be taking our 9th cruise on the Carnival Ecstacy, on the January 13th sailing. We will be celebrating our 18th anniversary. When we got married, we were married by the local Justice of the Peace because were were in love but unfortunately did not have the money for a big wedding.

Since then, God has been gracious with us and we are doing well considering the state of the economy. We are both really looking forward to this cruise (without the kids). We sail again in March (with the kids) on the Triumph.

My wife loves the window seats as we dine, so if it’s not too much trouble, could your possibly request a table by the window for us for our cruise on the Ecstacy? We don’t mind sitting with other folks, as we are a couple of the “friendly”, although somewhat lower class Texans that some have complained about.

Love what you do! I start my day with coffee an “John Heald’s Blog”. Thanks again, and God bless.

Your friend in Texas

Larry Meador

Eric the Beard Says:
Hey Larry,

As fun as family vacations are, I can see why you’d want to celebrate this special occasion alone with your wife and I know John will be very happy to hear that you decided to do it onboard our beautiful Carnival Ecstasy.

I will most certainly do my bearded best to see if the Maitre D can accommodate your dining request and I truly hope you and your wife have an amazing time celebrating 18 years of marriage.

Congrats again!

- Eric

Kimber Keller Asked:
John, Please Reply,

My fiance and I are going on the Carnival Triumph on January 15. This is my 8th cruise, 6th with Carnival, and his 2nd. This is our 3rd anniversay of being together. I read your blog everyday and am always reading pieces of it to him. If there is any way you could do anything cool for us for our anniversary that would be awesome. By the way, I love the FB posts, I have been in back therapy for about 3 months now trying to avoid surgery and I read your blogs on my phone while in therapy. It really helps to take my mind off the fact that my back is being stretched 2 inches for 24 minutes a day, every other day. I have started to get better and am really looking forward to this week long getaway. Thanks for anything you can do. Oh, our room number is 1244 on the Triumph Jan. 15th. Thanks again for your wonderful humor everyday.

Kimber Keller

Eric the Beard Says:
Hey Kimber,

First off I want to thank you for your loyalty to Carnival and I’m happy to hear that you and your fiancé will be back onboard the Carnival Triumph this January. I actually recently went on that ship for the first time and had a blast, so I have no doubt you two will thoroughly enjoy yourselves.

I’m so sorry to hear about your back — I can’t imagine what that’s like — but I’m sure John will be touched when he hears that his posts have been therapeutic to you, and I know both of us wish you nothing but the best and a speedy recovery.

Also, congrats your 3-year anniversary, and I will try and see what I can do to make your cruise vacation a little extra-special this time! :-)

- Eric

PL Asked:
John,

We have 2 cabins booked and linked together for our 02/05/11 sailing on Liberty. Is it possible that you can get us a table by the window for us for the 6PM dinner seating?

I read your blog all the time and thoroughly enjoy it. I had friends on Splendor and they said you did a great job at keeping the crisis under control. You’ve helped us int he past with requests and we really appreciate it.

Thank you, John. I really appreciate it.

P.L.

Eric the Beard Says:
Hello P.L

Thank you for your kind words, and I will definitely reach out to the Maitre D to see what he can do to accommodate your request. Hope you have a wonderful time onboard the Carnival Liberty.

Robert Turmell Asked:

Please Respond. My wife and i would like to thank you for your help in getting a table for two on our recent Miracle cruise ( Nov 11th ) We will be on the Freedom leaving Jan 23rd and once again would appreciate any help you may provide in getting a table for two again. Our room number is 1254 . Thanks in advance.

Eric the Beard Says:
Hey Robert,

I am reaching out to the Maitre D as we speak, to see if he can try and accommodate your request. Hope you have a great time on the Carnival Freedom!

- Eric

Caryn Asked:
John,

I hate to ask but I think it might be better for other guests on the Conquest Dec 26-Jan 2. There are 6 of us traveling, cabins 7364, 7362, 7358. One of us is 21 months old and needs a high chair, we would like one of the window tables around the edge of Monet. We have confirmed early seating. It would keep the baby away from other travelers and hopefully not interrupt dinner and peace. He is my first grandbaby and of course, I think he is perfect but I don’t want to upset other travelers. This would be so appreciated. Thank you for anything you can do!!

Regards,
Caryn

Eric the Beard Says:
Hello Caryn,

Sounds like a great group; your grandson sounds adorable and you’re very considerate to think of the other diners. I will use my Tofu-power-like abilities to try and see if I can get this done for you. Hope you have a brilliant cruise and I want to hear about it when you get back, ok?!? :-)

- Eric

Melissa Jurgensen Asked:
John please reply.

I was booked for a June 2011 cruise on the Carnival Legend that visited Half Moon Cay, Nassau and Key West. The itinerary has since been canceled (as well as all itineraries that include Key West on the Legend) and I was just curious as to why? Is it because of the Dengue Fever outbreak in Key West or another reason?

With the help of CCL I have since re-booked an itinerary on the Carnival Liberty and I am greatly looking forward to it. This cruise will be for my and my brother’s birthdays! First time he has sailed with myself and my mother together, but not his first time sailing with Carnival.

Thanks,

Melissa

Eric the Beard Says:
Hello Melissa,

I’m not quite sure why that itinerary was canceled, but you can be sure that there was a good reason and that our guests’ best interests are always top-of-mind.

I’m very happy to hear that you were able to re-book and can now celebrate two very special birthdays on board the Carnival Liberty.

Have a wonderful time, and I will also see what I can do to try and make it a little more memorable as well. :-)

All the best,

Eric

Asha Asked:
(Please respond)
Hi John,

I like your comments. I already sent you a note last week, of how wonderful job you and your crew is doing.
I want to request something from you. I will be going on Carnival Freedom, on August 13th, 2011-stater room 7336. -(2)
I am wondering if you would please arrange to have a better seating by the Ocean view, as well as to get a good view of the crew’s dancing event. This year on C/Victory, we were given the lower side, and it was quite far from the action. I really love to see them dance during dinner. I would really appreciate if this can be done. I am not sure that it can be done or not, but if you may, I would really appreciate.

Thank you

Asha

Eric the Beard Says:

Hello Asha,

Thank you so much for your kind words. The crew’s dancing event is one of my favorite parts of the Carnival Cruise experience, so I can see why you would be concerned about not getting a good view this time.

While nothing can be guaranteed, I will certainly do my best to see if the maitre d can accommodate your request for your August sailing.

Hope you have a great time on the Carnival Freedom!

Eric

Comment Policy

Look, friends — there are a few things you should remember before you comment. The space below is for you to post your comments about the post I've just written above. If it is something that's unrelated, please use the Ask John tab above. Now, while I may not be able to reply to your comment below, I do sit in my underpants almost every morning and read everything that is here. So feel free to comment on the comments and then if someone wants to comment on the comment to the comment then go ahead as well. Please be courteous unless the poster is French...........then you can say whatever you want.

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27 Responses to Bearded Q&A (Part 3)

  1. April says:

    Well thanks for stepping in—-beards and all—
    Kind of laughing since my husband has a beard and I’ve never seen him without one—–
    Hopefully all the updates will go smoothing and no major hiccups—–
    Hopefully more info will be posted about the next Bloggers cruise—-friends and I are trying to figure out what to do in the ports—-waiting to see if John’s going to host a special shore excurions and if so–which port—-
    Thanks again and John we miss you and your humor too—and no I don’t know if it’s spelled correctly——-??

    Cheers
    April

  2. Linda Bigus says:

    Best wishes guys with your geek patrol tomorrow! You guys are awesome, and, a great fill in for John! We all miss him, but, so understand how he NEEDS this break!
    Just wanted to say Thank You, and have a wonderful Holiday Season!
    Linda Bigus

  3. tracy says:

    hi eric and evert. nice job. miss john also. but he needs his time with the girls.booking our next cruise in jan for next nov.merry christmas and happy holidays.

  4. You guys have done a great job! Can’t wait to see the new blog thingy!

    Kristine

  5. Catherine Thomas says:

    It’s really nice of you 2 to step up to the plate and help John out. You seem to be doing a great job. Good luck with the change.

  6. MaryC says:

    Blog thingy was in good hands guys. Thanks for looking after it while the Healds are enjoying a well deserved vacation.
    MaryC

  7. Lynn and Mike Sagara says:

    Thank you guys for everything you are doing to improve our blogging experience. We have enjoyed this week and look forward to meeting you in person. The Sagara’s

  8. Trey Lewis says:

    Behind every good man is a …well hmmm…I guess two guys with beards! Thanks!

  9. Big Ed says:

    Eric & Everett

    Good Luck today on the changes. Just remember there are still a lot of people that only read what they see on a compute page in front of them. They don’t know how to navigate around a site. Like the tabs on the top a lot a people don’t know you have to click on them to go to another page.

    BIG Ed

    PS, all good names start with “E”

  10. Linda (Mom of DJ) says:

    Thank you Eric and Everett !!

    Hope all goes smoothly so that you can have a wonderful weekend!!!

    Linda (Mom of DJ)

  11. Maria Ruckle says:

    Just wanted to say that you beards are doing a great job in John’s absence!

  12. LadyJag (Laura) says:

    Melissa (from q&a above),
    Are you sure you meant “Carnival Legend” out of Tampa and not the “carnival Fascination” out of Jacksonville?
    Legend is still sailing, albeit a different itin than you described. I wasn’t aware that the Legend went to Key West, but what do I know?
    Anyway, glad you found an alternate and I hope you have a great cruise!
    Laura

  13. Mike says:

    Thank you Eric and Everett! While not the same as reading John’s comments, you two have done a “brilliant” job of giving John a much needed break! Good luck with the server move today!
    Mike

  14. Karen Rodenheiser says:

    I am a travel agent and my friend (also a travel agent) just heard a news article on airline fees, and a quick mention that Carnival was going to be testing on two of their ships – a plan requiring passengers to purchase their meals. Do you have any information on this?

  15. aly says:

    Eric and Everett you did a great job

  16. Becky says:

    Hi, this is a dumb question, but …. I have looked all over this website trying to figure out how to send John a question. Am I just supposed to post my question here, in the “leave a reply” section? I can’t find anyplace else to submit a comment or question other than replies to earlier questions.

    • The Cruzin2some says:

      Dear Becky,
      To ask John a question and have him respond back to you just do as you did but mark it JOHN PLEASE REPLY and allow three weeks for him to get back to you. Click the box and you will be notified of any followup comments via email.
      The Cruzin2some

  17. Chris Oeser says:

    This is for John!

    John why doesn’t carnival have a birthday club? So far my family loves going on cruises on our birthdays. Something to think about for sales.

    Another question, our cruise director isn’t listed on the schedule for the freedom February 26th of this next year, and your leaving that ship when we get on! My whole family loves you and would like to see you on there??

    By the way my birthday in Februrary 26th (Room 1371) on the freedom! Can’t wait! -Christopher Oeser Anchorage ALASKA

    ps. we were on the splendor when it broke down and we are very grateful for everything carnival has done for us! I am a loyal cruiser and plan on it for years to come!

  18. Cheryl Killian says:

    Great job guys…

  19. E & E BEARDS,

    Are we bake to this one now?

    BIG Ed

  20. I need a quick reply.
    What has happened to the JH Blog that was going to be “down” for a few hours & what has happened to the Blog messages that I have received twice daily in my Inbox for over a year? I have received zilch since 16 December.
    I live in the UK & will be travelling solo to join BC4 for a BtoB on Glory, celebrating my Double Platinum trip with JH on the first week on BC4 & in August 2011 embarking on a 9 day trip on C Magic.
    My biggest disappointment is that John Heald’s UK postbox address has disappeared from view. I had written Christmas cards to send to John, Heidi & Kye – now they will not be delivered until well after the festive season – that is really Baa Humbug.
    The only reason I am sending this message is to highlight the problems that occur when you tweak computer systems, changing servers, at the busiest time of the year for the exchange of goodwill greetings.
    JH had a strong handle on a situation on C Splendor that proved to be positive publicity for CCL, but I am unable to send him & his family a genuine message of festive cheer becase the threads have been cut to & from his Website.
    Grizel, from sub-Arctic Scotland, -9.5C at 17.05 Monday

    • everettsbeard says:

      Grizel,

      There haven’t been any new posts since 12/16. John has been on vacation, hence the timing of the server move.

      Also, I’m not sure how long it has been since John’s postal address was removed, but it hasn’t been up in a while, and has nothing to do with this weekend’s move.

  21. Trapper says:

    We are booked on the may 1st magic cruise and I just heard they are moving equipment off that ship to repair the splendor. What are our chances of this getting pushed back??? Hope not.

  22. mort13ers says:

    John, Have been around in a while, but just wanted to wish you and your family Happy Holidays, and thanks for all the great memories i have.

    Take care

  23. Kimberly Adams says:

    Hey John!

    My friends and I are sailing on the Carnival Ecstasy, January 27, 2011. We are so very excited we have our excursion booked, our chefs table reserved and our matching t-shirts ordered. Our husbands and kids are all prepared for life without mommy for a few days. I just need one little favor from you can you please ask the Maitre D if we could possibly have a table for 4 in the dining room. We have confirmed late seating which we are thrilled with but would just like a small table. Our reservation numbers are 73SJ00 and 73SJ62. The Sistas At Sea appreciate any help you can provide!

    Kim

  24. kathy purser says:

    we are leaving on Carnival triumph tomorrow afternoon from New Orleans. Obviously, we are virgin cruisers becaue i just now found out about the Chef’s Table. Are we too late to make a reservation through you? My husband and I are very active and frequent travelers…….. just not cruises…….and love meeting new people and learning new things. If you can arrange a reservation, please have the ship’s staff contact us……Thank you so much!

    Kathy and Chuck Purser, Tulsa, Oklahoma

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