Peter Shanks and New York….John and a New Phone Number

96 Responses to Peter Shanks and New York….John and a New Phone Number

1. Barry says:

   January 17, 2011 at 5:46 pm

   John,

   “..I will have to take one 12 day cruise off some time as I am on the ship from April all the way through to December. However this will most probably be in July or August…”

   So looking forward to having you as cruise director again after some 20 years so please avoid 14/08/2011 if at all possible!

   Kind regards,

   Barry.

   Reply
2. WTXCRUISER says:

   January 17, 2011 at 6:13 pm

   Sorry to hear your blog will be going to three days a week in future. I, like you, value my privacy and refuse to use Facespace. I will continue reading on the days your blog is published but it will not be the same.

   Thanks for the link to your first blog post. It is hard to believe I have been reading your thoughts and experiences for nearly four years. We have been through alot together.

   Peace.

   Reply
3. Phil&Liz says:

   January 17, 2011 at 6:15 pm

   John et al,
   Regarding the phone call “I know they are probably going to read this but honestly I don’t care. You called my home and that changes the rules, doesn’t it?”

   YES it changes the rules ! They get a table in the crew mess hall next to the water closet!

   They are probably too ignorant to understand the whole time zone thingy and that it was at least 8 hrs later where you live than where they live.

   Reply
   • KJ says:

     January 18, 2011 at 12:29 pm

     Time zone, nothin’! These people were absolutely BOORISH to hunt down John’s phone number online and call him AT HOME about his job. They should have asked the maitre’d on the first day of their cruise rather than invade John’s privacy like that.

     John, you’re a blessed saint for giving these jackwagons any help at all!

     Reply
4. Marsha breen says:

   January 17, 2011 at 6:19 pm

   John, you just can’t fix stupid. I am ever amazed at the audacity and rudeness of some of these posters who are so rude to you. You have so many of us followers that love your blog and your great humor. I worry that those &$$holes will ruin it for those of us who are your faithful bloggers. I know you say you will always print both the good and the bad but I really wish you would ignore those posts/requests from these rude people and not give them the time of day! Maybe if you ignored these bozos and just corresponded with the “polite and faithful”, you would have less questions and requests to respond to and you wouldn’t feel like you are so far behind. I have read your blog faithfully from day one and would sorely miss your daily blog, but I would understand if you got fed up enough and said “no more”.

   Reply
5. Tammy says:

   January 17, 2011 at 6:23 pm

   John, I feel that I should apologize for the idiot Americans that called you at your home! Some people just need smack upside the head! What the HELL were they thinking calling you at home! Especially so late at night! I know what they were thinking….they were thinking “I’ve paid for this cruise and I’m going to make sure I get my money’s worth…no matter who I have to inconvenience!” Dumb asses….total dumb asses! You should have send them a rotten fruit basket & a plate of chocolates made out of ExLax!

   Sorry John, all Americans aren’t like that! I am looking forward to our Magic Transatlantic Cruise! It can’t come soon enough! By the way, I don’t want a table for 2….I have that at home every night! I want to sit with a new group and get to know some new folks! WooHoo!! Keep up the good work, Darln’!

   Tammy
   San Antonio, TX

   Reply
6. Stacey W says:

   January 17, 2011 at 6:27 pm

   John, just off the Liberty and planning out next Carnival cruise, most likely on the Freedom. Loved almost every minute of the Liberty. Here’s my short review, as requested. Will I be receiving an email “comment card”? Thanks.

   Ship & Crew: Liberty was in great shape. Nothing noticeably in need of repair or replacement. We really enjoyed the big screen and my husband especially enjoyed catching some of the football playoffs under the stars in the Caribbean.

   Crew was wonderful, very friendly and efficient. We had two cabins, and right on the border of stewards’ territories. Our one steward, Yonel from Haiti, was awesome. Very friendly and one of the best stewards we’ve had to date. I couldn’t tell you the other steward’s name because he never introduced himself, which kind of bugs me, but he did his job adequately. Todd Wittmer was great as CD. Lots of energy and fun, but didn’t feel the need to be on the PA 24/7 to hear himself talk.

   Camp Carnival was enjoyable for the kids, yet again. The only differences I noticed were the portable cell phones rather than the pagers (which are handy because they work as portable courtesy phones and you can call cabins as well as receive incoming calls FROM cabins) and the late night “babysitting” had theme nights/parties rather than just having the kids in the rooms watching movies and coloring.

   Food: This was maybe the only sticking point for us on the trip.

   First, we tried “Your Time” dining this go round. Being the mom of 2 smaller kids, I wanted to experience dining after having more than 10 minutes to get myself showered, dressed and ready (after supervising the two kids’ cleaning up and getting dressed) that the early seating provides for me (and the kids would never make it to late seating without starving or falling asleep in their food). The inconsistency in servers was massive with Your Time. We had ONE server all week that I would say was up to the standards I have experienced from Carnival. The other servers, whether it was the process or the individual servers themselves, were horrible. Two nights half of our table had to get up after over 2 hours of waiting, before we were even offered a dessert menu, because the kids wanted to get to an activity at camp. That, to me, is unacceptable.

   The food quality was lacking (in comparison to our other cruises), other than a new fish entrée that was offered and was the best thing I ate in the dining room all week, nothing I ate was that memorable. Between that, the lack of variety in the menus (I don’t know how those of you who cruise several times a year can cope with the monotony of the offerings) we’ve decided to cut down the nights we even eat in the MDR next cruise. We figure on two nights in the steakhouse, embarkation night and Captain’s Dinner night in the MDR and just hitting the Lido the remaining nights.

   Harry’s Steak House didn’t disappoint. Superb food, service and atmosphere. Well worth the price.

   Mongolian Stir Fry station and Burrito Bar in the buffet area are both tasty and worth the wait.

   Coffee shop beverages and goodies are also well worth the price.

   Ports:

   Half Moon Cay: Gorgeous and I can see what everyone raves about. The water temps this time of year were pretty chilly first thing in the morning but warmed up SLIGHTLY by mid-day. “Captain On The Rocks”, the new pirate ship bar that has been under construction, we were the first ship able to utilize it. It was rather unimpressive to me; it looked like a barn with holes in it built over a bar, with a stage in one end and bathrooms in the other. I can imagine it was pretty pricey and rather unnecessary in my humble opinion, lol. And for those who were considering renting cabanas near it and concerned about the noise level, you have reason to be concerned. Once the DJ and social host arrived mid-morning, it was like Spring Break going on in there and everyone halfway down the beach in either direction could hear exactly what was going on in there…between the booty shaking contest to the hairy chest contest. Just an FYI, lol. It didn’t necessarily bother us, but we weren’t paying a few hundred bucks and expecting peace and quiet, as some who rent the cabanas may be. Tendering back we ran into an issue, though I’m not sure why. There were 3-4 tenders running when people were coming ashore. But when we lined up to wait to get back, thankfully not last minute, we stood and waited a good 45 minutes-an hour for a tender to return. That kind of stunk, but we survived. Perfect beach day.

   St. Thomas: Private tour, you’re probably not interested in the details of that.

   San Juan: we explored the forts and trolleys on our own. The one thing I didn’t care for was the tour guides pestering us to buy one of their tours in the parking lot area of the cruise terminal. Is there anything Carnival can do about that?

   Grand Turk: was a fun port. We’d just planned another beach day, as there really isn’t a whole lot to see on island. Made the mistake of spending the majority of the day on the beach at Margaritaville, although the snorkeling was decent in certain spots here. I had planned on stopping at Jack’s Shack, based on recommendations I’d read here on Cruise Critic, but I wish I had just headed straight there. Chairs were $5 a piece, but the beach wasn’t rocky like trying to walk into the water neat Margaritaville was. The drinks were AWESOME and not as pricey as Margaritaville and the food was reasonable and REALLY good (I recommend the jerk chicken, but don’t order the fries because their fryer is TINY and it takes FOREVER) and worth the short wait. Jack and Janet, the proprietors, were super friendly. And Topher, their digging dog, gave us a fun demonstration of his skills I got on video, lol. The kids got a kick out of that. The skies turned a bit cloudy, but we weren’t worried, so my sister and I swam out a decent distance from the beach…and then the skies OPENED UP and we had to book it back to shore swimming in the rain. It was kind of funny and definitely a once in a lifetime experience, lol. Hit the gift shop at Margaritaville on the way back and picked up a conch shell someone had abandoned on the beach when they ran for cover (saved us the time and effort of hunting one up, lol). It was fun, I’d go back.

   Miscellaneous: I can’t comment on any of the shows (though my kids saw the “Let’s Rock” show and said it was good), as this cruise we tried to avoid being on a schedule or rushing around to be anywhere at any certain time. I really enjoyed meeting all of my Cruise Critic peeps from our roll call, especially Red Helix (Amin) and his gorgeous family. I hope we can cruise together again soon! We had great weather throughout the cruise, except the last sea day was a bit cold as we moved further north and a bit rainy at times. I honestly didn’t mind it though, as it gave me time to tie up our “loose ends”, get a jump on packing, get our pictures picked up, take some pictures, etc. I did purchase two future cruise certificates (as we had two cabins) and am planning on how and when to use them as we speak to ease my PCD.

   Reply
   • Agent Dotski says:

     January 19, 2011 at 10:45 am

     Hey Stacey W, I was on this same sailing! Lots of fun!

     Reply
7. Jason says:

   January 17, 2011 at 6:35 pm

   Dear Torias,

   Next time, you should consider cruising on a much smaller ship.

   Smaller ships are more expensive, but the benefits are worth it (for both you and the cruisers who you’ll avoid). May I suggest a ship for two?

   We prefer cruise mates who know how to have fun.

   Cheers,
   Jason

   Reply
   • Janet says:

     January 18, 2011 at 1:40 pm

     Torias ,
     Darlin’ nobody cares that you posted your review on cruise critic. You, my dear, are an ass no matter where you post it!

     Reply
   • Agent Dotski says:

     January 19, 2011 at 10:47 am

     Nail on the head Jason! Well said!

     Reply
8. tracy says:

   January 17, 2011 at 6:35 pm

   hi john. it is a good ida to be carful about baby kyes pics. and wow i cant beleve someone would be rude enought to call u at home. jerks. and glad u have a unpublished number. but i hope u dont stop blogging or be on facebook.but maybe u should be a little carful what u say. but that person had no write writting u and telling u this. thats kinda rude also.hope u are feeling better.i dont think i been reading sence 07 but maybe 08.i see their is another tracy on he blog lol.hugs to heidi and kye

   lots of love tracy b(fancyblue)

   Reply
9. Joseph Pujol says:

   January 17, 2011 at 6:38 pm

   Hey john im just resposting this from facebook, as I don’t know if you get to read every comment. Its in the hopes of making your life easier, and getting the table requests up to date so no one misses out:
   John this is just a suggestion to help you with the backlog of comments and streamline certain requests; why not have the beards make a dropbox simply for table requests where they can just select from what ship, input the sail date and the…… dining request. That way someone in the office can handle those, or have them emailed directly to the ship from the website which can be easily set up. That way the blog comments are only ones that need a reply from you such as positive/negative reviews and whatnot, and would definitely get you up to date on past comments as im sure a majority of them are all dining requests. I am very familiar with web design and this is something the beards could easily set up. This could help you in the future if you want to goto 3 blog posts a week when you will be busy in the future as stated in your blog today.

   Reply
10. Carolyn and Don says:

    January 17, 2011 at 6:39 pm

    John, I can’t believe that someone had the audacity to call your home anytime of the day much less at night to ask for a favor. It’s bad enough that they write you on this blog and virtually demand a table for too, or whatever without so much as a please or thank you. Threaten you with the “I am a memeber of cruise critic and be advised I am going to post this on CC.”
    It only takes one person to can ruin things for everyone and could make you decide that enough is enough and refuse to help anyone.I would have hung up on him , and I definitely would not have helped with his request. Just my thoughts…….
    Your friends would never impose on you, but these strangers couldn’t care less how much they ask and demand of you.
    Love to Heidi and Kye
    Grandma Carolyn

    Reply
11. Linda (Mom of DJ) says:

    January 17, 2011 at 6:45 pm

    Dearest John:

    I could not even finish reading the Blog before commenting…..

    I am in a state of shock. Someone, that does not even know you, had the audacity to call you at home after 11PM to ask for a favor????

    Rude does not even begin to describe it.

    Totally void of any social etiquette practiced in a civilized world only starts to describe it.

    Troglodyte is probably a better description.

    Yes John…you are going to have to be more careful and protect the privacy of your family better. Unfortunately, when you deal with today’s society….those kinds of precautions must be taken.

    Sorry TOTO…we aren’t in Kansas any more….and it is a sad day !!

    ….. now back to reading your Blog.

    Linda (Mom of your friend DJ)

    Reply
12. annette says:

    January 17, 2011 at 7:10 pm

    Hi John-
    Thanks for another great blog. I hope you asked the stalker, I mean rude Carnival guest that contacted you at home, to send you a photo of her pelotas because they must be a sight to see, being on a woman and all hairy and mastodon-sized. I wish you the best in keeping your family safe and being in the moment—-because you can’t get the moments back and Kye and Heidi come before Carnival.

    I was thrilled that your fellow countryman, Colin Firth, won an award at the Golden Globes. He is talented, witty, and better than Megan Fox’s bottom in my opinion (you did see her (not her bottom, though) as a presenter, right?). Loved Ricky Gervais- irreverent, rude, brutally honest and thought a bit of spice was added when the actors dished it back at him—like the old days of banter versus the endless platitudes, and thank yous to parents and God.

    Here’s to another day of your self indulgent, reoccurring fifteen minutes of fame.
    Annette

    Reply
13. Stephanie says:

    January 17, 2011 at 7:20 pm

    John,

    I am so excited to me going on my Carnival Inspiration on March 26th 2011. It will be my 3rd cruise, all with Carnival. I am bringing my 3 girlfriends with me who have never cruised before. We have all been friends since grade school and now live all around the country. This is the first time we have ever done something like this with just the 4 of us. We are so excited!

    I love reading your blog and think you are so accomodating for all the passengers that ask for help. I want to make sure this vacation is special for us, and if there is anything you can do to help I would greatly appreciate it. I have done all the planning from booking to shore excursions. I know they are really looking forward to having a good time. (I also want this to become a yearly thing so I can cruise more and have the added bonus of seeing them lol!) Whatever you can do would be great, maybe a little note or something. we are in cabin R171. I dont’ need anything specific, just anything you can think of for 4 awesome ladies!

    Thanks again and please keep writing!

    Reply
14. Linda (Mom of DJ) says:

    January 17, 2011 at 7:25 pm

    John:

    I don’t smoke cigarettes or cigars….but I think a cigar night on the BC4 is a delightful idea.

    I remember the cigar night on the Dream BC 3 and it looked like it was enjoyed by all.

    As I recall, the Glory has a Cigar Bar just for this practice…so it should not interfere with anyone else.

    Smoke ‘em boys!!

    Btw, CARECRUISER is completely wrong. The blog is the other “stuff” we enjoy. It is what brings an upcoming 9 MILLION hits….NOT requests from people begging for stuff.

    Carnival has an entire Guest Services Department to take care of “wants”.
    And for the record, people like Carecruiser should understand that these are REQUESTS….they are NOT guarantees.

    John, in your attempt to help the Bloggers that do have some true “needs” and those that have “wants” (who truly appreciate your assistance)…you open yourself up to the Carecruisers of the world who think the only reason you and the Blog are here….is to cater to them.

    So…while you will always have to walk that tight rope of assisting where you can … understand that the walk will be made even more difficult by the troglodytes and Carecruisers of the world that don’t have a clue …

    As a Blogger (and cruise friend) my only concern is that:
    1. you are respected for everything you try to do
    2. that you don’t overload yourself or allow it to interfere with your family

    And so the Blog continues…..

    Linda (Mom of your friend DJ)

    Reply
    • Agent Dotski says:

      January 19, 2011 at 10:52 am

      Well said Linda! For demands, there is a “contact us” to click on that takes the user to different departments…including “dining requests”! If “demanders” would start using that, it would free up alot of John’s time!

      Reply
15. Amy Bennett says:

    January 17, 2011 at 7:26 pm

    John, Wonderful reading! Thank you for your honesty and insight. My DH and I have been on 4 Carnival Cruises and are planning another for this upcoming Summer. Cannot wait to have the chance to be on a ship with you sometime in the future!
    Amy

    Reply
16. BIG ED KONEFE says:

    January 17, 2011 at 7:28 pm

    CareCruiser,

    You are so wrong. The BIG majority of the readers of this blog are hear to read the blog not the Q&A. We want to read the things this blog was meant for. Tales of a cruise director by John Heald a cruise director. This was not set up to be a Carnival help site. Carnival has that at http://www.Carnival.com. Plus this was not set up for people to play on the goodness of John Heald by asking him to do things for them that they can do on their own.

    BIG Ed

    Reply
    • The Cruzin2some says:

      January 18, 2011 at 3:47 pm

      I always skip over the Q&A unless I have posted a request.
      The Cruzin2some

      Reply
      • Frank and Bridie says:

        January 18, 2011 at 4:42 pm

        Same here

        Reply
      • Agent Dotski says:

        January 19, 2011 at 10:54 am

        I don’t always skip entirely, but usually just skim the Q&A section. I like the juicy stuff better!

        Reply
17. Linda Camp says:

    January 17, 2011 at 7:30 pm

    Hi John!

    I will be sailing on the Glory on March 13 with my sweetie Nolan, and my brother and his wife. Nolan is only making this cruise because I want to….this much relaxation is not something he understands. He retired from MO Army National Guard after a stint in Vietnam as a Marine. He is military to the bone marrow and currently active in six military organizations…including Veterans of Foreign Wars and Marine Corps League. Last year he was chairman of our local Veterans Day parade and National Cemetery program on Memorial Day. He is also on call every day to perform miltary honors for local veterans funerals and has participated in those very moving honors more than 300 times.

    I’d like to ask for a small token of appreciation for someone who gives so much to his local veterans and who makes sure everyone he knows is aware that freedom is NOT free.

    If you could send a beer or even just a note of thanks to him (room 1312) you would be helping me make this cruise special for him.

    Thanks John!! I’ve been reading your blog since I found it during the Splendor crisis, and can’t finish my day without it.

    Linda Camp
    Springfield, MO

    Reply
18. Phili Incorvia says:

    January 17, 2011 at 7:32 pm

    Hi John, First, I would like to thank you for granting my request as you had sent a bottle of champagne to my cabin for my wifes b-day as we were departing Fort Lauderdale for a brillant 8 day cruise aboard our Carnival Miracle…1/6 through 1/14 What a great trip!!! Oh, I thank you also for the ship trophy… My 4 year old loves it. A few things i wanted to let you know: Joe Farcus does an amazing job designing the interior of these ships.. We thought the Bacchus dining room was just stunning. We would like to commend our waitress at table number 390. Her name was Sandra. She did an exceptional job and i think the senior beards need to know this.. We had a 4 year old and a 21 month old with us and she made sure we were well taken care of even making a bigger mess than usual LOL!!! Also, to feed so many people great food in a timely fashion is remarkable . I’ve had enough Chocolate Melting Cake to last me until the next cruise. MY #1 fav though is the Grand Marnier Souflee. Is there enough interest to keep this on the dessert menu every night? I would think there would be. I had one little issue this time and the only issue on any Carnival Cruise I have taken. On the first night of the cruise, I had met some friends in the casino to let them know where i was going. I had my 21 month old in a stroller and was told very rudely to please leave. That was it PLEASE LEAVE!!! I was very taken back by this and thought it was way out of line. All she had to do was say that children aren’t allowed in the casino which I already knew but god forbid my 21 month old attempted to give black jack a try.. My goodness All in all, it was another brillant cruise and we are looking forward to booking another one mid year and saiiling early next year…

    Reply
19. Sarah Oxfurth says:

    January 17, 2011 at 7:35 pm

    I have not gotten past the call to your home yet…but I have to comment lest I forget:

    HOLY HELL HOW RUDE AND AWFUL. I am so sorry, John. That should not happen. It just shouldn’t and to the “guests” that called: YOU ARE AWFUL GUESTS! In what world is it okay to call a business person at home at all, much less at 11:15 at night, when you had to research his home phone number? OMG.

    John, I do not blame Heidi for being incredibly angry, and I would not blame you if you locked down your FB and your blog and refused to write another word. I hope that you do not, but I hate being reminded that there are ridiculously crazy people in this world. I do know that I see some really rude “requests” to you that lack common courtesy and seethe of personal entitlement, but to stoop to THAT level? I cannot believe you did not give him/her an earful of curses that would leave their ears bleeding.

    But then, I am ever amazed at your class, and, being married to a Sailor, perhaps I need a lesson in couth myself…but still. Wow.

    Reply
20. William Jordan says:

    January 17, 2011 at 7:36 pm

    Thanks for the blogs John. I am sorry someone has invaded your trust.

    Please be careful. I spent 9 years working for a very famous Southern rock band in Jacksonville, Florida in the 1990s. The fans of this band are among the most rabid in the world. We had to be very careful because at least several times a year a fan (often times the “world’s biggest fan”) would become very angry because they sent in a letter asking for something, or asking us to do something (the most common request – please say hello to XXXXX from the stage next time you play YYYYY, the second most common – please come to my house for dinner).

    Obviously an impossible request. Some people would get so angry over these imagined slights.

    Keep your home number unpublished if possible.

    The good thing — English addresses are absolutely impossible to decipher for all of us crazy Americans!!!!

    Reply
21. Sandra Clark says:

    January 17, 2011 at 7:55 pm

    Loved Ricky Gervais,timing perfecto,He is why I watched the Globes,……………….as for the lady who called Carnival”the Walmart of Cruises” she was there to complain and must have sort of depression ….you have to go and want to have FUN..hence the name “The Fun Ships”WE HAVE FUN..can’t wait for my 5th Carnival cruise on the Carnival Miracle.
    -Sandra
    -6 degrees Farenheit here in NB Canada…Brrrrrrrr

    Reply
22. Princess Susan says:

    January 17, 2011 at 7:58 pm

    John,
    I don’t know where to begin with all the comments I have about today’s blog.
    First of all, to the gentleman (and I use that word lightly) who called you at home about a table for two…SHAME ON HIM!! Ok, I wanted to use a lot stronger words, but I am still “the church lady” so all I can say is I hope everyone of Heidi’s hopes comes true for him. I had to pick my mouth up off the floor after reading that. (yes, an American expression). I suggest if you EVER get another phone call like that, blow an air horn into the phone and inform the caller he has the wrong number.

    Now about to much personal information…I would LOVE to see more pictures of Kye, and I’m sure as a proud papa you would like to post more. I believe there is a fine line there you have to walk, and that is up to you and Heidi. I treasure every photo I get to see…but I would never ask for more in case something would happen.

    About the smoking cigars night on the BC4. I think this is a great idea! Those who enjoy a good cigar can be in the company of others who also enjoy a good cigar. Those who don’t like smoke know where not to go on the ship.

    And last, I enjoy your blog so much more than facebook. I wish you would do less facebook and continue with the blog…but that’s just me.

    I am so looking forward to the BC4!
    Hugs to Heidi, Kye, and you!

    Reply
23. Stephanie says:

    January 17, 2011 at 8:16 pm

    John,

    Anyone that would call you at your home should simply be ashamed of themselves. I think some people tend to forget that your are indeed human, and deserve the same rest and relaxation that each reader of your blog expects from their cruises. You assist folks with their table requests, and their complaints, and just about anything they ask of you, and YOU DON’T HAVE TO! You do it because you take your position seriously. I don’t LIKE that people ask things of you and I don’t LIKE that some people approach you as if you somehow OWE them something, but I understand why you do it and I applaud you. I would also like to add that this Texas gal would never REQUIRE a table request from you. I also wouldn’t be nasty and rude when I didn’t get the request. I wouldn’t talk poorly about a group of people I know nothing about, and certainly wouldn’t throw “Cruise Critic” around as a threat when things didn’t go exactly my way. This Texas gal treats others with respect and simply enjoys reading this blog because I love to travel and love to cruise.

    Stephanie – 53 days!

    Reply
24. Sharon says:

    January 17, 2011 at 8:19 pm

    Hi John,
    I still can’t believe someone called you at home. The audacity of some people truly amaze me.

    You asked for a review of my trip, so here it is. Thanks John!

    Our Ecstasy Trip (Jan. 8-13th, 2011)

    The good: The boarding process in Galveston was a breeze and the staff there fantastic. The ship is in good shape for her age. I actually liked all the neon, it reminded me of Vegas. The food especially on the buffet was really good (best we’ve had on a Carnival Cruise). The show band and their singer were top notch. The singer was especially talented. The serenity deck was amazing and I wish this type of deck was available on all ships. The majority of the staff was friendly and helpful. I would like to especially acknowledge the Cruise Director, Steve Cassel, who was friendly, professional, and extremely talented. I loved that he was so involved and I also loved that he kept his announcements to a minimum. Our waiter, Boris (from Croatia), was superb and a true asset to the company. I must also report that after reading many reviews, I was afraid we’d be overdressed at dinner. I was pleasantly surprised that many guests dressed very nicely at dinner (every night) although there were some that shouldn’t have been allowed in the dining room. The food in the MDR was very good although I did miss some of the dishes served on seven day cruises. I really liked the way this ship did their muster drill, because we could actually hear what they were saying. The entertainment staff was good, although we really didn’t think much of the comedians on this ship. The shows we saw were okay but not great. The past guest party was fun and we enjoyed it very much. Disembarkment was swift and easy.

    The bad: The hot tubs on the serenity deck were tepid most of the trip. The music on the serenity deck could not be heard and most days I brought my iPod and speakers and set them up and had many others thanking me for supplying the music. The smoke smell from the Neon Bar was horrible and we had to walk past it every night to go to dinner. Not real pleasant when you are on your way to eat. The smoke smell was also bad along the Promenade deck by the casino (of course) and the Society Bar. With the exception of the casino, I never noticed this on other ships. Our cabin service left a lot to be desired. We had no soap on our first day and had to ask for it. Several days our trash was not emptied and our towel animals were really pretty sad. We had to ask for ice several times and asked for wash cloths more than once. Our ice tongs fell on the floor and we asked for a replacement which never happened. Our room was cold most of the time. We had the vent closed all the way down but we were still cold and my husband is rarely cold. There was no way to control the temperature in the room (other than to shut the vent).

    The ugly: (Things Carnival can control) The second night of our cruise we arrived in the dining room and there were people sitting at our table. We found our waiter and he moved us to another area (not his) and I was not happy. After we ordered my husband went to talk to the maitre d’ and he said we should have been notified of the change. My husband explained to him that we were not, and we wanted to sit with our first waiter and he told him he would see what he could do. He did manage to find us another table in Boris’ section (for the rest of the trip) but I have to tell you that we weren’t please with how this was handled. Honestly, it made our one elegant night not very fun.
    (Things Carnival can’t control) The night before our last sea day we were shaken awake by something HUGE hitting somewhere below our room. It was very loud and metal on metal. This happened around 12:30 a.m. and again at 4:30 a.m. with the later one waking us up for good. Once we were awake, we realized that we were in some really rough seas. Then the nausea started for me and it lasted the entire last day of the trip. Because of the wind and rough seas, the outside decks were closed which forced people inside. That would have been fine but there was really no place quiet to sit and read. They pulled the Karaoke out on to the Promenade deck stage and this could be heard all up and down the main group areas. The library was filled with people playing board and card games. While I was sick in bed, my husband would have liked to have been able to sit somewhere quiet (in the middle of the ship) but it was impossible to find someplace to do that. So, while you can’t control the weather maybe tell the staff to make sure there is someplace quiet for people who don’t want to be bombarded with constant noise.

    All in all it was a good trip and nothing will keep us from sailing again. However, there were some things that need to be worked on. One thing for sure is the cabin service on this ship, it was really not good. However, our waiter Boris was beyond awesome. He was concerned about our son who didn’t attend dinner one night due to too much sun and was equally concerned about me on our last day at sea. He is truly a wonderful man. While I understand people have the right to smoke, I think having a bar right outside the main dining room with the door constantly open is a mistake. It was truly nauseating. Not being able to control the temperature in the room is a problem. Steve was a great cruise director and we very much enjoyed sailing with him.

    Thanks for “listening” John!

    Reply
    • BIG ED KONEFE says:

      January 18, 2011 at 11:32 am

      Sharon,

      Maybe that smoking in the bar right outside the MDR is so smokers can have one last smoke before going into the MDR. They will be in there for 2 hours not smoking so you can enjoy your dinner. So a little smoke as you walk by should be chalked up to a fair trade.

      BIG Ed

      Reply
      • Carolyn and Don says:

        January 19, 2011 at 8:20 am

        Big ED….NOTTTTTTTTT
        CC

        Reply
25. Sharon Connolly says:

    January 17, 2011 at 8:27 pm

    Your blogs are really great. I enjoy reading about them and truly don’t understand why ANYONE would search for your home number and contact you. It makes absolutely no sense at all and you are a way better human being than I am. Someone would not have liked me at that point. But, I just wanted to say thank you for sharing with all of us and taking time away from your family to do the job that you do.

    Reply
26. Mary says:

    January 17, 2011 at 8:57 pm

    @Torias – My family sailed on the Conquest last year and we are not Texans. However, I must disagree with you and say that the people from Texas on the ship were quite pleasant and not at all as you described. And, we actually met more people that were NOT from Texas than were. Regarding the sea days, those happen to be the most enjoyable for a lot of people. I go on a vacation and particularly a cruise to relax, and sea days are the best time to do that. And there are always a lot of enjoyable activities to take part in if I choose to. Maybe you are just not a cruise type person, as Carnival does a great job that most people really enjoy!

    Reply
27. Darby says:

    January 17, 2011 at 8:58 pm

    John,

    I’m sorry that some total moron had the audacity to even think that it is okay to call you at home. You were much nicer than I would have been. I am in a very public position in my industry in the US and I think if someone called me at home they wold have gotten a quick “piss off!” I can’t believe that anyone would even remotely think this is okay. My wife and I cruised on the Splendor last September and we saw Heidi and Kye at VIP check-in and we didn’t even want to say hi to them because we felt that they probably get bothered all the time. People need to learn where to draw the line. I’m sorry some people are such idiots.

    Darby

    Reply
28. Jeanette says:

    January 17, 2011 at 8:58 pm

    I find it shocking and oh-so-wrong that a cruiser tracked down your phone number and called you at home. That is crossing the line!!!!!!

    I don’t think there is anything called privacy anymore because we live in a electronic and digital age where our name and vitals are all over the place and one only has to get those dang telmarketing calls to know that it is out there…

    I appreciate the blog and I hope Heidi understand that she shares you with many thousand adoring fans……

    Reply
29. Travis says:

    January 17, 2011 at 9:10 pm

    John, thank you for taking the time to write this blog and helping anyone that asks for it. While I am a member of Cruise Critic, I am appalled by how some members act when they post here. I know that you know that all cc members aren’t like this and I appreciate all that you do to help us and to provide us a little entertainment. I hope to be able to cruise with you someday

    Reply
30. Cheryl says:

    January 17, 2011 at 9:11 pm

    Loved the video and photos of the “3 Queens” event. It was a very special time.

    I can’t believe the review on the Conquest. I obviously wasn’t there but the tone would tell me that it was the passengers. There are more things to do on a Carnival ship than any others afloat. What did these people want to do? Sad that folks can make themselves miserable and blame it on everyone else.

    I was absolutely dumbfounded over someone getting your personal home number and calling you there. This crosses a line between your work life and responsibilities and the security of your home and family. I am amazed you were civil and even did what he asked. When a similar incident happened to me, I was not as kind. It gives you the same feeling as if an intruder has been in your home. I also did the same and no longer publish my number but this type of incident causes you to wonder about the safety of your family and yourself!

    Lastly, I too love Ricky Gervais but I especially love to hear his laugh as it will always make me laugh. Laughing and smiling are good for the soul.

    Reply
31. Ann says:

    January 17, 2011 at 9:22 pm

    John,
    Reading your blog today I feel so bad that someone should invade your privacy like they did.
    I love reading your blog and very much enjoy your writing. I also enjoy reading fellow bloggers questions and thoughts and your answers.But I don’t like it when people use the blog to ask for special requests for their cruise.
    We have always had a great time on Carnival and have never asked for a special request. And yes. we even had a bottle of Champagne sent to our cabin by you on the Freedom in Italy without any special request on our part. It was just because we talked to you on the phone (of course you called our cabin and woke us up) during your morning show. Nothing was expected by us and that that made it even more special and it made a great family memory, we still laugh about that morning call. Your a nice guy and a great CD.
    There are times that I can’t believe the nerve of people asking for things.
    Maybe I’m wrong but I was brought up not to ask for favors all the time. I know there are special circumstances (as SAMSONG above) that people need to ask for something but now there are so many people reading this blog that I can’t imagine how many requests you must get every day and then people get upset if they don’t get their request. Unbelievable.
    One more thing if I were Heidi I would have you leave the computer turned off when you get home. She sounds very understanding and a keeper for sure.
    Well this turned out to be way too long.
    Can’t wait for the bloggers cruise.

    Reply
32. Julie Mendenhall (jrmende63) says:

    January 17, 2011 at 9:25 pm

    I am flabbergasted that someone would call your home! That was uncalled for, and I, for one, would NOT have granted his or her wish!
    I am guilty of asking for a favour from you for our next cruise, but I would NEVER call anyone at home that I did not personally know to ask for a favour. And I would never call anyone at home at that hour of the night unless it was a true emergency!
    And to the guy who thinks Cruise Critic is the Almighty power that be…GEEZE mister, get a life! I am a cruise critic member but I would never act like that in person or on a computer!
    John, we enjoy seeing pics of Kye but, I would totally understand if you never posted another pic of her. I did not know about the person entering Kye in a baby modeling contest…The nerve of some folks!

    Reply
33. Jane M Smith says:

    January 17, 2011 at 9:39 pm

    John,

    This is my opinion of Torias letter to you. If she knew there was 2 1/2 days at sea before the first port, why did she chose that cruise. I cruise to relax and read books that I do not have time to read in my busy life. If I want to par take in any of the activities I do. If I don’t I people watch, there are so many different type of people on the ship, that it is fun. There are plenty of other talks on the ship, shopping talk, port talks, etc… She must have been asleep during these announcements or never read itinerary of each day activities. Sounds to me that she just wants something to complain about because she didn’t get her table for 2. Sitting at larger tables you get to meet other cruisers from different states or different parts of the world.
    On another notes, glad you changed your phone number, those people had a nerve to call you and wake up Heidi. They should be ashamed of themselves. Glad you didn’t give them the table for 2. Maybe Torias and these other people are related.

    Enjoy you blog! Love to cruise on Carnival! Taking our 5 and 6 cruise this year and we can’t wait.

    Best to you and your family.

    Jane M. Smith

    Reply
34. Paul F. Pietrangelo says:

    January 17, 2011 at 9:43 pm

    John since I’ve been with you right since the beginning of your blog I have noticed a change in the blog but so what? It’s suppose to change as we all change as we get older and wiser. As far as reading your blog and leaving my family, no. You really want to know what I was doing with my wife before I began reading your blog, No not that John, Mary Lou and I downstairs playing pool or as they call it billiards, We do it every night and we enjoy having the time being together. After our game I go to my computer, check my emails and then read your blog which I still enjoy everyday since you and I began the blog. I like saying that even though it’s not me & you, it you and many people who enjoy your writings. I think once in a while you should be able to include your family but not always. I do agree with Jessica. There are great people who are out there but unfortunately there are very sick individuals in our world.
    Be strong, be positive, be loving but most of all, be you. As I write this comment I preparing and getting excited for my cruise this weekend on the Carnival Miracle. Remember John, every time I get on a Carnival ship, I think of you. I’ll let you know how the cruise was after I return home. See you later my friend.

    Paul F. Pietrangelo

    Reply
    • Bill Heck says:

      January 18, 2011 at 8:08 pm

      Hello Paul

      Have a great time on the Miracle. I enjoy your comments always.

      Reply
35. Megan says:

    January 17, 2011 at 9:55 pm

    John,

    Just say no sometimes. Trying to please everyone all of the time can make you miserable. Trust me…I know

    Reply
36. Frank and Bridie says:

    January 17, 2011 at 10:08 pm

    John Oh how we love everything about you. But calling you at home yea thats over the top. I must say wasnt there a better way to handle that? I would think they could handle that onboard? I guess thats a double edge sword on the kye thing, We love seeing all kinds of photos and hearing you talk about her but yea..your right you cant be too careful. I wish there was a way eric could set up a photo site or something that didnt allow downloads/cut and paste of photos and you had to have a password and user name form you so you could see who logs in and such?

    Big fans as allways,
    Frank and Bridie

    Reply
37. Daniel says:

    January 17, 2011 at 10:10 pm

    I can’t stand how rude and obnoxious a-holes get on this blog and start demanding things of John like they are entitled to anything and everything under the sun. Case example: Torias and CareCruiser. You know, it’s not John’s job to get you private tables just because you want it.

    ON a more positive note, thank you John for this blog! My fiancee and I are looking forward to our cruise on October 1 on the Fascination! Thanks mate!

    Reply
38. Janet Stoda says:

    January 17, 2011 at 10:22 pm

    Hi John,

    I need to know how to book a behind the scenes tour. My husband and I are going on a cruise (Carnival Fantasy, March 1, 2011), to celebrate our 5th wedding anniversary. We are looking forward to our 8th cruise, first one out of our home state of South Carolina. Hubby is an radio engineer, but like any guy, loves big machines and such. This would be a great surprise gift for him from me for our anniversary. I know that it cost a few clams, but it will be well worth the experience. No table request. We enjoy eating with strangers. It is always interesting to see who drops into your life for those five wonderful nights! It is a great way to network and meet lifelong friends.

    Reply
39. Slickabrina says:

    January 17, 2011 at 11:16 pm

    Hi John ~
    Just want to give you my 2 cents…as I’m sure many of your regular readers will as well.

    What is my least favorite part of the blog? The darn Q&A! I thoroughly appreciate the assistance you have given us with Steakhouse and Chef’s Table reservations. But these people who come on here to DEMAND a table for two, in the center of the dining room, by a window, with their own string quartet and someone to cut their food for them, without so much as a please or thank you? Well, they chap my hide.

    Second, I would completely agree with how careful you have to be with what you divulge. I am in the process of trying to buy a house and you would be surprised at the info I was able to gather about the previous owners that were foreclosed on.

    And finally, I kind of wish you would take the blog to just a few days a week. I can only begin to imagine how much work this is and when you are at home, that time should be with your family. When Kye is all grown up, I highly doubt you will be wishing you spent more time blogging.

    As for those people who actually called your house to make sure they got their $%#^&* table for two? Well, there are no words to describe what I think about that.

    Thanks for all you do and back off the blogs!
    Colleen

    Reply
40. Tricia says:

    January 17, 2011 at 11:19 pm

    My hubby and I just sailed on the Ecstasy last week and the last day the weather so was bad, they cancelled the show that night. However, instead they used the ship’s gentleman singer to fill in for the Vegas-style show. He sang a wonderful song that thanks the families of our soldiers fighting for our freedoms. I would love to get a copy of this song to send in our “Care Packages” that our church sends out monthly for the soldiers and their families. I just do not have his name, the Fun Times only published his first name, Ben. Thanks in advance for your help!

    Reply
41. ann mccleskey says:

    January 17, 2011 at 11:27 pm

    dear john no reply but please read
    on behalf of all your american readers may apoligize for the one who called you at home. i cannot believe anyone could be so rude. talk about invading your space. heidi has every right to be upset and frightened. for that i am truly very sorry. he has given us all a bad name and you have every right to be angry.
    please say you wont hold it against all of us.
    love to heidi and kye
    ann from schulenburg

    Reply
42. Ken says:

    January 18, 2011 at 12:09 am

    Hi John,

    I too loved Ricky Gervais, on the GG’s or whevever I am lucky enough to see him. That being the case, how about putting in a request for Ricky to entertain on the Spirit departing San Diego the 28th?

    Short notice and all, but we’d appreciate it!

    Ken

    Reply
43. Mary Lou Lovelace says:

    January 18, 2011 at 6:58 am

    Dear John: We are so looking forward to meeting with you on BC4. It has been a hard 2 years for us as my husband as successfully beaten head and neck cancer (almost the same as Michael Douglas had/has). His last PET scan a few weeks ago shows “nothing” and we are so excited to be able to enjoy this cruise with you.

    My husband is especially excited now that you have set a cigar party. He is a great fan of a good cigar on occasion.

    Take care and keep up the good work you do with you blog. I read it every day and it always starts my day off on a happy note.

    Best wishes to the family,

    Mary Lou

    Reply
44. Beth Flynn says:

    January 18, 2011 at 7:16 am

    Ahh John, I am truly sorry that you got caught up in some crazy person’s idea of normal. It used to be that people were aware of social courtesies and graces. More and more, it appears that crazy is the norm instead of the exception. Careful is never a bad policy. As much as we love your openness and candor, protect you and your family first! God bless you.

    Reply
45. Diane Shepherd says:

    January 18, 2011 at 7:17 am

    I can’t believe someone would have the NERVE and the GALL to call you at their home to get the table they want on their cruise — perhaps they should realize that you are not their personal tour manager and what you do is a courtesy and not part of your job. I do hope they check the blogs and see the reaction!

    and RE the TORIAS — perhaps a cruise where there is a port a day would be more to your liking. As for the food, I have no comment because I have never had a problem with it after 8 cruises.

    Reply
    • Diane Shepherd says:

      January 18, 2011 at 7:19 am

      oops – proofreading after amending is such a good idea, don’t you think — call you at YOUR home – i reworded it and didn’t proof. OK – had my fun now I have to work and dream of 46 days from now when I’ll be on the Splendor READING!

      Reply
46. LadyJag (Laura W) says:

    January 18, 2011 at 9:17 am

    Wow, John! The audacity of some people!
    I work from home, and get annoyed when salespeople call me during work hours. I can’t imagine having some random blogger seek out my home number just because they’re too lazy to talk to the maitre d’ when the board the next day!

    You should definitely check your privacy settings on Facebook as well – FB has a way of divulging your private info without your knowledge.

    Laura

    Reply
    • Janey - OKGIRL says:

      January 18, 2011 at 4:59 pm

      That is exactly why I don’t facebook anymore. I had a very unpleasant experience with some photoshoped pictures showing up and basically you having to just accept anything that your “friends” want to put on your page.

      Some “friends” are really little more than acquaintances and can be quite rude and scary when you won’t respond or interact with them as much as THEY think you should.

      I’m actually quite disappointed that John is posting more frequently and more currently on Facebook. I feel uninformed and neglected.

      Reply
47. jas says:

    January 18, 2011 at 9:28 am

    Hi John, sorry to hear about the so rude phone caller there is no excuse for that kind of behavior. That call just calls attention to the, “me me me ” world American’s are in. As an American, I apologize.

    Now, Ricky Gervais. I watched a video clip of his “high lights” from the awards shoe. Yea, some of his jokes were pretty funny, but when you start putting darts at your employer on world wide TV one is putting their future on the board as well. Sometimes telling “how it is” comes with consequences.

    Get a big kick out of your blog and facebook thingies. Thanks for the entertainment.

    Reply
48. Ashley says:

    January 18, 2011 at 9:38 am

    I really hope people have a better respect for your privacy. I think respect is something lacking in most of the human race. Selfishness has taken over!

    Reply
49. Liznphil says:

    January 18, 2011 at 9:41 am

    Hi John

    Thank you once again for taking up for Texans….why the CC gang feel they have to say what bad people we are I will never know. Seems “Toriass” (spelling) is a mal content and couldn’t be happy no matter where she is at or what she is doing. I really feel bad for people who can’t join in a silly game and be a kid for a while. Isn’t that was being on a cruise is all about? To forget reality and totally let you heart take over and put you mind to rest?

    Did Toriass (spelling) even try to get to know the crew of which she speaks? I doubt it. Did she realize they are human? I doubt it.
    One of my favorite things to do is to talk to them, get to know them, it really is a ton of fun learning other cultures. Of course some might think this is educational and not bother, because they already know it all.

    Can NOT wait to see you on the bloggers cruise!!

    Your TEXAS friend

    Reply
50. Gina W says:

    January 18, 2011 at 9:43 am

    First of all John, I have said this before, and will continue to say it, THANKS for all you do for Carnival and their guests. I appreciate your candor and humour (spelled correctly). Your blog thingy might not be everyone’s cup of tea, and to those people I say, if you don’t like it, then don’t read it! It’s really that simple!!

    I, as I am sure most are, just completely astonished and horrified that someone would have the nerve to call you at home!! And I too wish upon them all those things you wished. Don’t take them back, they would deserve every bit!!

    Also, as a Carnival customer who has sailed on the Conquest 4 times, I will have to completely disagree with Torias’ review of the ship, and “us Texans”. I have had nothing but great times and excellent service on the Conquest. Most of the crew is just delightful and there are many I keep in touch with regularly through FB and email. Have I had the occasional issue from time to time? Of course, we humans are not perfect, and mistakes happen. If you have never worked in the service industry, which I did for 8 years with a major hotel chain, then you don’t understand that sometimes, there is just no pleasing someone, no matter how hard you try!!

    Again John, thanks so much for being you!! Have a super week, and I look forward to seeing you on the Magic in November!! Cheers!

    Reply
51. Marvin Kirschenbaum says:

    January 18, 2011 at 9:50 am

    John: I was stunned to hear that someone called you home for a table reservation. There’s a saying: “No good deed goes unpunished”. I enjoy reading your Blog, and I just might be spending too much time reading it, but NEVER, NEVER, would I think of contacting you personally. I can understand that you are now questioning what you put on the Blog, and I can certainly understand if you were to cut down on the personal details. Being an American, all I can say is that I am embarrassed for what happened, but some people are just assholes.

    Reply
52. Rick H. says:

    January 18, 2011 at 10:16 am

    John:

    I see from your FaceSpaceThingy post this morning that you are concerned that the comments you made about the late phone caller might have been inappropriate. Please listen when I tell you that you have nothing to feel poorly about.

    I have had clients call my home or cell phone in the evenings and over the weekend regarding matters that are insignificant in the “big picture” of life. I am a forensic accountant (I assist clients with accounting aspects of litigation), and the issues that my clients are dealing with often have much greater significance than a request for a table for 2. The things they call me about usually can be addressed the next business morning. As for a table request on a cruise, these callers need to remember that you assist us readers AS A COURTESY – it is NOT your primary job. If you are unable (or wnwilling) to assist someone, they still have the opportunity to pursue their request through the appropriate channels – on board. Starting with our first cruise, we were always told that the Purser’s Office, er, Information Desk, is there to handle passenger requests, and the Maitre’ D is the person to see regarding dining requests. The attempt to circumvent these channels by calling your home is inappropriate – especially for a dining room request! This is not something that came up at the last minute!

    The actions of guests such as this one makes me question whether it is appropriate for me to ask any favors of you. I have done so, only because you have continually let us blog readers know that you are glad to be able to assist when you can. I do so with the understanding that you might not be able to (or may choose not to) help. I am OK with that – I know that it is a favor that is being requested, not a demand or an entitlement.

    On behalf of myself, my family, and all of the other bloggers you have helped over the years, let me offer the following:
    * Thank you for everything you do for us.
    * Please continue to interact with us on the Blog Thingy, MyFaceSpaceBookThingy, etc. as you may choose to. We enjoy your posts, including your personal thoughts and stories, because that’s part of you.
    * Thank you to the Beards and senior leadership at Carnival for supporting you and allowing you to continue to communicate with us in this manner.

    Again, no need to feel bad about your comments. Hopefully this person will see that the call was inappropriate, and others will be smart and courteous enough to not abuse the courtesy that you extend to us.

    Best to you, Heidi, and Kye,
    Rick H.

    Reply
53. Gary Nolan says:

    January 18, 2011 at 11:08 am

    John,

    I dont write much but read and enjoy your blog and facethingy everyday! After hearing about the phone call I just had to write and say your response was perfect and they do deserve to have a lousy cruise.They definately crossed the line and if it was me in your shoes they would be sitting at the biggest table in the worst part of the dining room with a table full of Cloonpits!

    Reply
54. JR and Rebel Flournoy says:

    January 18, 2011 at 11:09 am

    The ship is beautiful. My suite is beautiful. The food is good in MDR and the wait staff wonderful. We have Sergio and Samsop (may have spelling incorrect) They do most anything to make your meal wonderful.

    Cabin steward is a little on the shy side, but does a great job. I had to leave him a note to “LEAVE MY TOWEL ANIMALS ALONE”!!!! I save them all til end of cruise and the 2nd night he had torn the first one apart and made a new one. He now leaves them all on the sofa where I put them after getting a photo on the bed.

    No buffet lines to speak of, although people not eatting take the window seats to play cards etc, which I think is tachy. There are plenty of places to play cards so dont take dining tables to do it.

    Some of the wait staff in the buffet are far from helpful of friendly. I asked for a soda from oneguy and he said “go to the bar and get it”, another young lady then took my card and got the soda. I did ask her if this was something she was not supposed to do and she said “no we can go get sodas for you”. I have been afraid to ask since then.

    The pizza guy at last night was really NOT friendly. He was ok to us after we finally got him to respond to the bell, but we saw him refuse to make a pizza for one guy and be rude to a young couple telling them they would “just have to wait for a piece of pizza”. There was some in the case so not sure why he was so abrupt with them. He seemed better by the end of the time we sat eating ours and watching his response to others. Or perhaps it was because his superior came in to the pizza area.

    I have always been able to find something to eat without standing in to long a line. I would like to see the grill open later at night. 11pm would be great.

    Had a hot stone message (couples) that was absolutely wonderful. Would suggest if to everyone. Spa personnel I came in contact with were great.

    I think the pictures on board, while nice, and fun to have taken are far over priced. Why not sell more at lower price. I couldnt believe how many are thrown away. The most common comment was “I cant afford to pay $22 for a picture”. I would have rather had 5×7 pics with option of up sizing if I wanted to. They could charge $9 for the 5×7 and sell many more, plus if they only print requested 8×10′s they could charge less, say $15 each. Just my rant for the day.

    The cruise director is Stu and he is great. Funny and helpful. Would like to have more info announced overhead. Right now we are sitting in dense fog off Mazatlan. Was just announced port is closed. We have a port boat out here with us and will wait a while to see if fog clears. Hope so, but at least the water is smooth as glass and we can relax.

    Over all would say the ship is a great one to go on

    Reply
55. JR and Rebel Flournoy says:

    January 18, 2011 at 11:13 am

    Would like to comment to the SNOBS who hated the Conquest of Galveston. PPHHHPPHHHT to you!!!
    Texans are from all walks of life and many are the richest in America. Some like George Strait have plenty of money yet mingle with us peons w/o a thought and treat all like PEOPLE.
    You folks wouldnt know how to have fun if it bit you on the arse!!!

    Get a life and cruise Holland or a canoe for all I care. Just dont put down Carnival Conquest, TEXAS or the citizens of the great REPUBLI(C of Texas!!!

    John, thanks for allowing me to vent.

    Reply
56. The Cruzin2some says:

    January 18, 2011 at 11:30 am

    Dear John,
    Do what ever you need to protect your family. If you need to only post pictures of the family at the Blogger Cruise events then we all understand. That way no one has access to the pictures but we still get to see them. Trust me we just had a really bad experience on Facebook with a family member who decided to slam my wife and daughter. There are a lot of crazy people out there and unfortunately we are even related to some of them.

    Any word on how the repairs on the CCL Splendor are coming along? When is she scheduled to rejoin the fleet?

    Eighteen days until we sail away on the Carnival Fascination. Has anyone sailed out of Jacksonville before. It looks like we sail down a long stretch of river before hitting the ocean. I know it is listed as a Bay but on the map it looks the same.

    The Cruzin2some

    Reply
    • geepygirl says:

      January 18, 2011 at 11:55 pm

      If this is first time on Carnival Fascination make sure to be on open deck when going under bridge. It amazes me how little room those smokestacks have to clear. Have a Great time.

      Reply
57. Elizabeth says:

    January 18, 2011 at 11:53 am

    To answer Torias…It is a shame that he didn’t get his table for two. I should hate to sit with a person like him at an 8 top table! I am a Texan (by adoption) and can’t think of a place that I’d rather live. We do not all chomp and be otherwise rude. We are usually pretty nice to be around, I don’t know if I’d want to be near Torias. I feel sorry for him because he seems not to know how to read for pleasure. A ship deck or balcony can truly add to the enjoyment of a good book. And the Conquest is a lovely ship. I’m sorry that he hated it so much~

    Elizabeth

    Reply
58. Michael says:

    January 18, 2011 at 1:36 pm

    OK John, it is my turn. I want a free cruise and dinner with the Captain every night. Can you set that up for me. If you don’t I am going to post a bad review you know where. You had better hurry as I have no patience and need that cruise next week.
    Seriously, I cannot believe the nerve of some folks. The absolutely stupid things that they demand from you and then have the nerve to make such brain dead threats if you don’t instantly give them what they ask for. Sorry but some of your readers are a bunch of little mindless children who if they don’t get instant gratification go and pout in the corner and hold their breath until mommy comes and rubs their little behinds. I am still shaking my head over the fool that called you in the middle of the night.
    I am looking forward to cruising with you next December on the Magic as you seem to be one of the truly nice people in this world and it will be an honor to shake your hand.

    Reply
59. Jane Saunders says:

    January 18, 2011 at 1:59 pm

    I too was shocked that someone called you at home. It was rude and uncalled for.
    John, I have to tell you how much I enjoy reading your blog and hearing your stories. You really have a gift at telling a story people can relate to. I have been following your blog now for about 6 months and have come to recognize the names of some of your fellow bloggers and responders. What a great group of people! You all have built a wonderful community. Kudos to all!!

    Reply
60. Dennis Moore says:

    January 18, 2011 at 3:22 pm

    John,

    Today’s blog was one that moved me to write to you. I could write forever about the topics covered today but I will do my best to be brief.

    1) UNBELIEVABLE! I cannot believe someone would call your home to ask for a table for two. Simply ridiculous!

    2) Certainly we all want Heidi and Kye to be safe from any of the dangers that exist in our electronic world. If you decide to share less and less information about the girls and refrain from posting pictures of them we will certainly understand. However, they should know they are still a part of our bloggers family!

    3) I have never sailed from Texas nor have I been on the Conquest. I can tell you though that I love the folks from Texas. I love their southern charm and MANNERS. That’s right, MANNERS. I have never met a boorish or snobby Texan. They have all been extremely friendly and charming. Every state and every country has people who are not the best. But to lump all Texans into that group is totally unfounded.

    4) I believe almost every LOYAL blogger understands that John is not here at our disposal to grant us favors. If we ask for a table for two we do not expect John to make it happen. If he can we are happy. If he is unable to do it we are still happy. Our joy is cruising. Not getting a ship on a stick or a fruit basket will not ruin our cruise. Anything that John does for us is appreciated and LOYAL blogger always say please and thank you.

    5) Finally, i just wanted to say “THANK YOU” to John. I appreciate his humor and his passion for Carnival and the Carnival guests. He shares much more than the company line with us. I enjoy the blog and try to keep up on the Facebook postings whenever possible. His passion for cruising is contagious. I appreciate everything he does. I also appreciate Heidi and Kye sharing him with us.

    I hope I have the pleasure of one day sailing with you John. Until then I wish you and the girls all the best!

    Dennis Moore

    Reply
    • Agent Dotski says:

      January 19, 2011 at 12:01 pm

      Very well said Dennis!

      Reply
61. Peg Dunbar says:

    January 18, 2011 at 3:39 pm

    I am so sorry that someone got your home phone number. There are some people that are so rude they would not know how to act so that is probably why they needed a table for two. But to call you and ask for it, I hope what you said should happen to them, does.

    As far as that other rude woman that had a horrible time on her cruise, well I doubt they even went on the cruise nor did they ask for a table for two. If they had asked you, they would have gotten it. The people that post on CC like that are often one note posters and have nothing better to do with their time then post false information. With all the food and so much entertainment on a SHIP, not a boat which is used for fishing, and not find anything to please them, then I truly doubt they even went on the cruise.

    I hope you are able to get past these posts on your blog John, they are not what 99.9% of your devoted fans are like.

    Keep smiling John; you truly are one of the good guys.

    My best to Heidi and Kye

    Reply
62. Linda (Mom of DJ) says:

    January 18, 2011 at 3:54 pm

    Torias:

    Thank you for being the “court jester” of the day.

    Btw, in case you haven’t figured this out….

    Carnival is the best vacation value for the dollar….so for every person that says they are never “sailing Carnival again” and they are going to tell ALL their friends….there are 5 people standing in line to take your place.

    You are nothing more than a gnat buzzing in the wind…..with or without Cruise Critic.

    Linda

    Reply
63. Scott says:

    January 18, 2011 at 5:08 pm

    Torias,

    I took this same cruise. We had a fabulous time, our food was wonderful, and our waitstaff spoke perfect English. They had an accent, but vere very well spoken. We found plenty of entertainment, at times, we couldn’t decide what to give up to go to something else. We did not do any of the spa specials, so no, I am not counting those as entertainment. Are you sure you were on the right boat? BTW. I would rather cruise with Texans having fun than someone like you.

    Cruise Critic (yes, I am a member) is not the be all and end all, and should not be used as a threat. Not to mention the fact that most loyal Carnival cruisers could give a d@*m what you post there. Enjoy your miserableness and stop trying to push it on everyone else

    Guido

    Reply
64. Audrey says:

    January 18, 2011 at 5:22 pm

    John,

    If it makes you feel better, I can top the insensitivity you experienced with a call to your home about a dinner reservation. When I was a lawyer at a big firm, a client called and my secretary explained that I was at the hospital giving birth to my first child. The client asked her if he could reach me at the hospital. Fortunately, my secreatary had the common sense to tell him no and didn’t give out the hospital name. I’ll always remember that. Therefore, I try not to bother people during their personal time.

    Audrey

    Reply
65. Host Mach from Cruise Critic says:

    January 18, 2011 at 6:03 pm

    Torias, I can’t help but feel personally insulted. I have sailed on the Conquest six times and October will be my seventh. If the ship was 1/20 as bad as you claim I would still have to be daft to sail on her.

    The Conquest is a gorgeous ship with a fantastic crew and staff. The food has never disappointed me or any of my several hundred other friends who have sailed on her with me. Perhaps you’re used to much better fare than I am. I’ll chalk it up to that.

    In my opinion your comment sounds like sour grapes, like a child who didn’t get the toy he wanted. Stuff happens… you didn’t get the table you wanted. Life goes on.

    I await your review on Cruise Critic. I’m sure you’ll get much the same response there as you got from me.

    Ciao, John!

    Host Mach

    Reply
66. The Cruzin2some says:

    January 18, 2011 at 6:11 pm

    Dear Peter Shanks and the Cunard Cruise Line group,
    Congratulations on the Three Queens event. It was magnificent and had to be a very impressive affair to see live. A once in a lifetime event and I am on the opposite coast. Such is my luck here lately. I am looking forward to the full released version of the event.
    The Cruzin2some

    Reply
67. Lilly says:

    January 18, 2011 at 6:14 pm

    I can’t believe that someone had the audacity to call you at home – regardles of what time it was. That is a sheer violation of your family’s privacy. They should be strung up by the bollocks!

    Reply
68. Debbie says:

    January 18, 2011 at 9:29 pm

    John,
    UNBELIEVABLE…that’s all I can say. How can someone even have the NERVE to call you at home and ask such a thing of you. Personally, I enjoy reading your blog and enjoy your humor. Maybe you should STOP taking requests from people and just write the blog??? People are so demanding about things these days….book a cruise…read what the cruise involves and enjoy it!!! Quit trying to get something more than what you’re entitled to! I just don’t know how you do it sometimes, John.

    Reply
69. Dr. Deany Cheramie says:

    January 18, 2011 at 10:33 pm

    John,

    Just wanted to say thank you for the wonderful time I and DW had on the Carnival Triumph. I ended up with 3 Gold Plated Plastic Ships on a Stick! Two were delivered to our cabin with Sparkling Italian Wine. One ship and a bottle came anonymously on New Years Eve–hanging from the cabin door. The other was delivered by a lovely member of the entertainment staff (Michelle) with a note from you on New Years Day. She had no idea where the first set came from–it’s still a mystery. Also, at the Past Guests Party, Noonan recognized my name (he took my invitation) and gave me a “I have a P H D in F U N” t-shirt! This is the best time I have ever had on a Carnival cruise in the five cruises I’ve been on.

    The only disappointment was not making port at Isla Roatan, but I think the captain made a wise decision in not making port. The crosswind was quite fierce. I have run aground myself on much smaller boats–I don’t think it is possible to shift a ship like the Carnival Triumph off a sand bar or reef by having everyone get out and push! And we got another Fun Day at Sea, which I used to work on my tan and catch up on my reading.

    Besides receiving all the Ships on a Stick, our favorite part of the cruise was the evenings we spent at our dinner table. We sat with a couple from Delaware who were on their 9th Carnival cruise and had already booked their 10th to go for Platinum. And with a couple of wild women from Mississippi who were on the ship to have fun. We played with the waiters Cesar and Saw Win. These guys were great and we made sure to tip them well to thank them for their service and fun. And the Maitre’D Paul Harding was the most attendant of any Maitre’D on a Carnival ship I have experienced. He came to our table every night and joked around with us.

    What really made the trip for me was the Behind the Fun Tour. I am going to recommend that to everyone I know who plans on taking a cruise with Carnival. It was well worth the fee and the time. And I was surprised at all the “goodies” that came with it. DW counted–altogether, between the snacks, drinks, cookies, carved carrot flowers, bag, hat, etc., we received 12 gifts from this ship tour! And when we wore the hats the rest of the day, all the crew would stop us and ask if we enjoyed the tour. Finding out more about how the crew lives and how the ship operates was eye-opening. It motivated us to tip more on this last day of the cruise and to express our appreciation to each crew member we met.

    BTW, I did end up winning a Ship on a Stick on my own–for Slogan Trivia. Hah.

    Dr Deany

    PS: Torias, who said the food was disgusting, obviously never ate in the Dining Room the whole time he/she was onboard ship. The food was excellent. And, as a New Orleanian and a Cajun, I know good food. I especially appreciated the day Cajun food was served on the Lido deck. The chef’s interpretation of a shrimp poboy was very interesting. It reminded me of some of the “Noveau Orlean” cuisine young chefs in New Orleans have been experimenting with.

    Reply
70. Kristine Slough says:

    January 19, 2011 at 10:15 am

    I can’t believe that writer who said all those negative things about the Conqest! It is one of our favorite ships and we have been on it 4 times! John, you are a better man than I am to have published this!

    Reply
71. Sarah says:

    January 19, 2011 at 10:50 am

    Dear Carecruiser, you are rude and could stand to use some magic words like please and thank you.

    Reply
72. Wayne Brookins says:

    January 19, 2011 at 11:26 am

    I need to begin by telling you how much I enjoy reading your daily blogs. Years ago, I was in the travel business and I can associate with many of the stories that you tell, including the almost unbelievable idiot that called you at home. My wife and I and our two grown children sailed last April on the Liberty. It was our first cruise and we had one of the best weeks of our lives. So much so, that we booked another cruise for this April, again on the Liberty, but doing a different itinerary. I did such a good job talking about our first cruise that this year we are going with four other couples!! It should be a great time, and I have been counting down the “sleeps” until we fly out of this winter wonderland (New Brunswick, Canada) for months already. I have only one request to ask of you, John. I want this trip to go beautifullly for the couples who have never cruised before, so if you could be so kind as to request a table for the 10 of us, somewhere handy to an entrance to the MDR, as my wife has mobility issues, I would be more than grateful. Please keep up the good work, and I hope that you are able to keep writing the blogs, as it is one of the highlights of my day. I hope to be able to sail with you one day. Wayne

    Reply
73. Jay W says:

    January 19, 2011 at 3:12 pm

    Idiots, come in all nationalities for sure, I’m sorry this moron was from our great USA!

    Reply
74. Jodi says:

    January 19, 2011 at 3:35 pm

    John, OMG, you are a true professional. I like Heidi would have hung up on these people and never given it another moments thought, after I arraigned with the ship to be sure they were seated at a table for no less than 8. You are not only professional, but a good person, I just hope your wishes for thier cruise are granted in spades, they desearve it.

    Reply
75. Barb S says:

    January 20, 2011 at 12:25 pm

    John,

    I would like to just add my 2¢ based on Torias’ post.

    Perhaps Carnival should change their system. I would suggest that you put a questionaire on the website rather than a way to search for itineraries or ships.

    Carnival really needs to base availability of space based on quality of customer. Of course, one problem that this could create is that a family of 4 might not all qualify for the same cruise, but I think that may be what cruisers like Torias might be happier with. I would also expect you to charge more for the fussier cruiser than for those of us who are perfectly happy with Carnival as it is now.

    I, personally, have always relished my interaction with staff and crew members. I delight in finding out more about them, their families, their customs, and their countries. It is amazing the service you get from these delightful people and they always strive to do their best.

    I will tell you that I have been on other lines that I will never go back to because their people did not have the excellent attitude of service that I find on Carnival. I am a Platinum with Carnival, so obviously, I am speaking from much experience.

    Thanks for listening!

    Reply
76. kathy hadoulis says:

    January 22, 2011 at 9:25 am

    happy birthday john, from one of the mellow yellows you met on may 16th 2007. see good times are never forgotten….. have a geat day

    Reply
77. Genevieve says:

    January 23, 2011 at 2:43 pm

    Hi John!: (Please reply)

    I really love your blog. I love to read every single comment and every single reply from you. Why? Because I too have a blog! I really just started it but I’m having a blast doing it. Especially when someone leaves a comment. Even if the comments aren’t so positive, it gives me feedback and I appreciate it. I too, like you, share way too much information. It’s nothing for me to snap a picture of my sons and post it on facebook or write some naughty secrets about my husband! It’s my way of expressing myself and I truly find it comforting. If I can make someone’s day by expressing myself or telling a story from my past, I will do it in a second. I know that I have told some very intimate and heartbreaking stories to the public either by blog or facebook or twitter, and that’s just my personality. I will try to be as safe as possible but I don’t think I’ll ever stop writing. I hope to one day write a non-fiction series about my family. We are all silly and crazy but have a whole bunch of heart! I feel like when I tell such stories about *real life*, people can relate to them and it brings my readers close to me. Because you write about how you feel John, I feel like I know you. I wont be as crazy to say I feel like I know you because you’re from Essex and my sister in law is from East Sussex but that sounds like Essex and you’re both British so who cares, close enough right? LOL! Anyway, I want my readers to feel like they really know me so they will perhaps be able to open up and tell their stories too. I certainly hope nobody calls me in the middle of the night though because then my husband who says I have an illness called “throw up of the mouth” and can’t stand that I tell the world about our life through facebook, would be livid!

    My husband and I have been on 2 Carnival Cruises so far and will be taking our 3rd Cruise on March 12, 2011. We will be sailing on the Triumph out of New Orleans, LA. This will be the first time we are allowing our two boys, Hunter 11yrs and Garrett 6yrs, to “go cruisin’” with us. It was a Christmas gift that I will NEVER forget watching them open. They got the usual gifts of video games and Legos, but there was an enormous box wrapped and almost hidden behind the tree. I fished it out for them and it went like this:

    In the Huge box were 4 additional boxes that were individually wrapped:
    Box #1 had a pair of swim trunks in them. When the opened those they were totally confused. Who gets swim trunks for Christmas? In fact the 6 year old said: “Mom, why did you buy us swim trunks, it’s way too cold to go swimming!” I laughed and asked that they continue to open.
    Box #2 had two extra large beach towels inside. They were ectatic about those as the design was that of their favorite Starwars the Clonewars Characters. They didn’t question that gift.
    Box #3 had a bottle of sunscreen and two individual lip sunscreens. They were once again totally annoyed at why I would waste time to put stupid sunscreen in the box and wrap it up for Christmas.
    Box #4 was carefully opened as it contained a small replica of the Carnival Triumph and all four Carnival FunPasses, which had each of their names highlighted and were laminated.
    They were both sitting indian style on the floor and looked in the box at the same time. And, at the same time they realized they were going on a cruise. My oldest one started crying and laughing at the same time. The youngest one was jumping up and down yelling “we’re going cruising! we’re going cruising!”

    My husband and I were bombarded with millions of questions and the most important was “when do we get to go?” We just so happen to be leaving New Orleans on my youngest son’s 7th birthday! He patted my shoulder and said: “Don’t worry mom, I wont be sad that I don’t get a birthday cake this year.”

    John, I would love it if you could have a birthday cake sent to him in stateroom 6445. Both of my boys are truly very good young boys and are so excited for their first cruise! There is only one thing I’m really concerned about. My 11 year old is allergic to all fish (shellfish included) and all tree nuts, including peanuts. I have done a lot of reading on the Carnival site and know that I can talk to the Maitre’d to get the word to the Chef. Would it be possible to get a reservation at the Chef’s table one night or, does it make it too difficult when one has an allergy? We are easy going and want it to be easy on us as well as everyone around us.

    You have a wonderful day and continue writing your amazing blog!

    Genevieve Heller

    Reply
78. Martha says:

    February 4, 2011 at 1:44 am

    Hi John,

    My husband and I are returning cruisers and love crusing with Carnival. We are celebraating our 25th wedding anniversary on the Carnival Fantasy cruise coming up the week of Feb. 11 – 18 and will be in room U111. Is there anything you can do to help us celebrate?

    Reply
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    Reply
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