I have been thinking about luggage a lot these past 24 hours and let me explain why. First of all we had the comment in the blog the other day from a Platinum guest who asked in a very civil and polite way (civil and polite, my arse) about why we don’t take Platinum and Milestone luggage on the ships first and why it isn’t then sent to their cabins first? As I mentioned, we tag the bags by deck and that’s how they are currently brought onto the ships. But despite asking me with all the civility of a pissed off rattlesnake…….she has a point. And it’s a point I have since raised with the beards.
The other reason that I have been thinking about luggage is that we have had the worst cruise this 2011 European season for lost luggage with a total of 38 missing pieces that did not arrive in Barcelona as the guests expected. Since then we have recovered 11 pieces which still leaves 27 somewhere. They could be in Botswana, Birmingham, Baltimore or Bora sodding Bora…..but regardless there are some very unhappy guests here as you will read now.


























